Algorithmic cruelty: when Gmail adds your harasser to your speed-dial / Boing Boing - 0 views
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dr tech on 16 May 16"It's not that Google wants to do this, it's that they didn't anticipate this outcome, and compounded that omission by likewise omitting a way to overrule the algorithm's judgment. As with other examples of algorithmic cruelty, it's not so much this specific example as was it presages for a future in which more and more of our external reality is determined by models derived from machine learning systems whose workings we're not privy to and have no say in. "