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"Some have argued for much greater policing of content online, and companies like Facebook, YouTube, and Twitter have talked about hiring thousands to staff up their moderation teams.8 8. April Glaser, Want a Terrible Job? Facebook and Google May Be Hiring,Slate (Jan. 18, 2018), https://slate.com/technology/2018/01/facebook-and-google-are-building-an-army-of-content-moderators-for-2018.html (explaining that major platforms have hired or have announced plans to hire thousands, in some cases more than ten thousand, new content moderators).On the other side of the coin, companies are increasingly investing in more and more sophisticated technology help, such as artificial intelligence, to try to spot contentious content earlier in the process.9 9. Tom Simonite, AI Has Started Cleaning Up Facebook, But Can It Finish?,Wired (Dec. 18, 2018), https://www.wired.com/story/ai-has-started-cleaning-facebook-can-it-finish/.Others have argued that we should change Section 230 of the CDA, which gives platforms a free hand in determining how they moderate (or how they don't moderate).10 10. Gohmert Press Release, supra note 7 ("Social media companies enjoy special legal protections under Section 230 of the Communications Act of 1934, protections not shared by other media. Instead of acting like the neutral platforms they claim to be in order obtain their immunity, these companies have turned Section 230 into a license to potentially defraud and defame with impunity… Since there still appears to be no sincere effort to stop this disconcerting behavior, it is time for social media companies to be liable for any biased and unethical impropriety of their employees as any other media company. If these companies want to continue to act like a biased medium and publish their own agendas to the detriment of others, they need to be held accountable."); Eric Johnson, Silicon Valley's Self-Regulating Days "Probably Should Be" Over, Nancy Pelosi Says, Vox (Apr. 11, 2019), https:/

"After a decade or so of the general sentiment being in favor of the internet and social media as a way to enable more speech and improve the marketplace of ideas, in the last few years the view has shifted dramatically-now it seems that almost no one is happy. Some feel that these platforms have become cesspools of trolling, bigotry, and hatred.1 1. Zachary Laub, Hate Speech on Social Media: Global Comparisons, Council on Foreign Rel. (Jun. 7, 2019), https://www.cfr.org/backgrounder/hate-speech-social-media-global-comparisons.Meanwhile, others feel that these platforms have become too aggressive in policing language and are systematically silencing or censoring certain viewpoints.2 2. Tony Romm, Republicans Accused Facebook, Google and Twitter of Bias. Democrats Called the Hearing 'Dumb.', Wash. Post (Jul. 17, 2018), https://www.washingtonpost.com/technology/2018/07/17/republicans-accused-facebook-google-twitter-bias-democrats-called-hearing-dumb/?utm_term=.895b34499816.And that's not even touching on the question of privacy and what these platforms are doing (or not doing) with all of the data they collect."

"Tech companies around the world appeared to listen. The very public and very swift removal of Russian channels on social media represented a sea change from years of prior content moderation decisions, when government requests for removals were often done with less fanfare and were frequently met with ire from human rights groups."

"The Chinese government is fabricating almost 490m social media posts a year in order to distract the public from criticising or questioning its rule, according to a study. China's "Fifty Cent Party" - a legion of freelance online trolls so-named because they are believed to be paid 50 cents a post - has long been blamed for flooding the Chinese internet with pro-regime messages designed to defend and promote the ruling Communist party."

"By then, calls over social media for crowds to gather in areas of Cairo, and converge in public spaces had built an unstoppable momentum. "Social media was the most important tool in the revolution," said Abdelkarim. "People could communicate very easily and express themselves without any censorship." Mubarak's police state was over run by dissenters with smartphones and Facebook accounts."

""Social media surveillance technologies, such as the software acquired by Michigan State Police, are often introduced under the false premise that they are public safety and accountability tools. In reality, they endanger Black and marginalized communities,""

"Most social media users know to self-regulate when violent events such as terror attacks occur: don't share distressing footage; don't spread unfounded rumours. But in the aftermath of the Annecy attack some inevitably acted without restraint. Bystander footage of a man attacking children in a park in south-east France appeared online after the attack on Thursday and was still available, on Twitter and TikTok, on Friday. The distressing footage has been used by TV networks but is heavily edited. The raw versions seen by the Guardian show the attacker dodging a member of the public and running around the playground before appearing to stab a toddler in a pushchair."

"Caroline, the 28-year-old behind a popular TikTok account where she posts satirical skits, found herself dropping the comedic tone when the child of a family vlogger sent her a letter and asked Caroline to share it with her 2.3 million followers. "To any parents that are considering starting a family vlog or monetizing your children's lives on the public internet, here is my advice: you shouldn't do it," the letter read. "Any money you get will be greatly overshadowed by years of suffering… your child will never be normal… I never consented to being online.""

"One of the problems with The Social Dilemma is that it supposes that tech did what it claims it did - that these are actually such incredible geniuses that they figured out how to use machine learning to control minds. And that's the problem - the mind control thing they designed to sell you fidget spinners got hijacked to make your uncle racist. But there's another possibility, which is that their claims are rubbish. They just overpromised in their sales material, and that what actually happened with that growth of monopolies and corruption in the public sphere made people cynical, angry, bitter and violent. In which case the problem isn't that their tools were misused. The problem is that the structures in which those tools were developed are intrinsically corrupt and corrupting."

"Pornbots create fake accounts that are designed to mimic real people. They steal photos from public social media accounts, and follow the real profile's friends. They tack on suggestive captions and post links to external paid adult sites. The fake accounts choose @usernames that are deceptively similar to those they impersonate. And for good measure, the fake accounts block the person they're copying, making it difficult for the victim to see or interact with them."

"Taming trolls is fairly easy if you follow the four-step approach below. It really works-in public and private social-media spaces, I tame 90% of trolls after phase one and have blocked fewer than a dozen people over the past four years."

"The company, Unacast, went live with its Social Distancing Scoreboard Tuesday. The dashboard, billed as a public health utility, includes a county-by-county breakdown of people's movement patterns. It assigns each county a grade, which Unacast based (at least in part) on how much people are traveling. "

"In the beginning, we thought anonymity was part of the problem - that people being able to hide behind their screens without being identified were willing to say more extreme things than people who are named. But now you see people don't care about being named. They're willing to go to a public white supremacist rally unmasked with their full identity showing. They're proud of it. It doesn't make me believe more in humanity."

"Our reliance on their information is now a matter of life and death. Misinformation online has real-world consequences. In the developing world, a hoax claimed India had banned coronavirus social posts, and in the US, 13 percent of people thought coronavirus was a hoax during the critical weeks where earlier notification to shelter-in-place would have saved thousands of lives. Tech platforms have an ability through their persuasive techniques and microtargeting to influence the behavior of society in ways traditional media can't. "

"ne YouTuber, Dan Duffy, joined the search just to post a video of himself joining it, and was fined on a public order offence, which he also filmed. One TikTok account, Curtis Cool Stuff, posted a video of a man digging up woodland, and another of him roaming around a derelict house opposite the bank where Bulley was last seen. Another group of men had to be dispersed from the house, having travelled there from Liverpool."

"Today we fear a different technological threat, one that centers not on machines but other humans. We see ourselves as imperiled by the terrifying social influence unleashed by the Internet in general and social media in particular. We hear warnings that nothing less than our collective ability to perceive reality is at stake, and that if we do not take corrective action we will lose our freedoms and way of life."

"Pearson is apparently monitoring social media, to detect signs of cheating during exams. That's insanely creepy, and a horrible violation. "And for those who think "Well, its Twitter, its public", remember this: So is walking down the street. But is it OK for the government to monitor us with street surveillance cameras and send us fines for not crossing with the crosswalk?" via Pearson Caught Spying On Students. Big Brother Is Here. "

"Twitter suffered a major security breach on Wednesday that saw hackers take control of the accounts of major public figures and corporations, including Joe Biden, Barack Obama, Elon Musk, Bill Gates, Jeff Bezos and Apple. The company confirmed the breach Wednesday evening, more than six hours after the hack began, and attributed it to a "coordinated social engineering attack" on its own employees that enabled the hackers to access "internal systems and tools"."

""We submitted another two examples of real-life Amharic-language hate speech to them a week later," said Global Witness. "Both ads were, again, accepted by Facebook for publication within a matter of hours.""

"More than 10m tweets sent by state actors attempting to influence US politics have been released to the public, forming one of the largest archives of political misinformation ever collated. The database reveals the astonishing extent of two misinformation campaigns, which spent more than five years sowing discord in the US and had spillover effects in other national campaigns, including Britain's EU referendum."