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When Your Boss Is an Algorithm - New York Times Opinion - Medium - 0 views

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    "The algorithmic manager seems to watch everything you do. Ride-hailing platforms track a variety of personalized statistics, including ride acceptance rates, cancellation rates, hours spent logged in to the app and trips completed. And they display selected statistics to individual drivers as motivating tools, like "You're in the top 10 percent of partners!" Uber uses the accelerometer in drivers' phones along with GPS and gyroscope to give them safe driving reports, tracking their performance in granular detail. One driver posted to a forum that a grade of 210 out of 247 "smooth accelerations" earned a "Great work!" from the boss."
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