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give Kirkuk special status because of its unique make-up; she met the US secretary of state, Colin Powell, and the US deputy defence secretary, Paul Wolfowitz, when they made flying visits to the city. She argued Kirkuk needed to be exempted from the rush to Iraqi governance the CPA was demanding in other areas. On 19 September 2003, Sky was summoned to a meeting in Baghdad with Bremer and his deputy, the British diplomat Sir Jeremy Greenstock.Her idea, she says, "was torpedoed" because of concerns that a precedent might be set. Bremer promised Sky that Kirkuk would be treated as a priority – but it wasn't, because there were so many other priorities

"I had arrived ready to apologise to every Iraqi for the war. Instead I had listened to a litany of suffering and pain under Saddam for which I was quite unprepared. The mass graves, the details of torture, the bureaucratisation of abuse. The pure banality of evil. But the Iraqis also had huge expectations of the US. After every war Saddam rebuilt the country in six months, so their attitude was, 'imagine what the US can do after six months. America can put a man on the moon … you wait'."

no amount of hard work from many experienced British and American volunteers could make up for the lack of planning before the invasion

Some Americans believed Iraq could become a democracy that would serve as a model for the region. Most Iraqis had not consented to this experiment, or to being occupied by foreign forces

What did the coalition really know about Iraq? Nothing. De-Ba'athification was based on de-Nazification. It didn't bring catharsis, or justice. It became highly politicised and brought more and more anger. Everybody who had stayed in Iraq had, in order to survive, become complicit to some way with the regime. But instead of saying we have all suffered, and let's talk about how we deal with the past, this pitted people against each other. De-Ba'athification became a witch-hunt. I don't think any society could have withstood what we did to it in terms of disbanding the security forces and sacking its civil servants

it was the de-Ba'athication and dissolving of the military that led many Sunnis to believe that there was no future for them and to oppose the coalition as well as the Iraqi leaders they had put in power

"The US military was not trained or prepared to deal with such a situation and they met violence with violence. There were continuous raids and mass round-ups of military-aged males. There were no suitable facilities to hold the detainees, nor systems to process them, and many became radicalised in detention." Worst of all, she says, was the evidence that US soldiers were abusing detainees in Abu Ghraib prison.

we had come into their lives and said, 'who is going to stand up and serve their province?', and they had come forward, and some of them had been killed. If we had never come into their lives that would never have happened. Some were killed because they stood forward to join the council, some were killed because they were seen as close to the coalition. I can still see their faces, I remember going to their funerals, speaking to their kids

Some fear that a weaker US presence will lead to growing anti-Israeli sentiment within UNESCO, where Arab-led criticism of Israel for territorial reasons has long been an issue. "We won't be able to have the same clout," said Phyllis Magrab, the Washington-based US National Commissioner for UNESCO. "In effect, we (now won't) have a full tool box. We're missing our hammer." Israel's ambassador to UNESCO, Nimrod Barkan, told The Associated Press that his country supported the US decision, "objecting to the politicisation of UNESCO, or any international organisation, with the accession of a non-existing country like Palestine." Elias Sanbar, Palestinian Ambassador to UNESCO told Al Jazeera: "We need them (the United States) to be active. By taking this decision, first of all, they have created big problems for UNESCO, but they have also lost part of their role and we need their role." UNESCO designates World Heritage sites, promotes global education and supports press freedom among other tasks.

The Palestinians have so far failed in their bid to become a full member of the UN, but their UNESCO membership is seen as a potential first step towards UN recognition of statehood.