John Tropea: "tools are the conduit for this culture change" - 0 views
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More than anything it’s about a change of culture in the way you get things done, so it’s more a learning organisation thing, and the tools are the conduit for this culture change…plus the tools are just that, the tools to get things done the new way.
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Where are the bottlenecks and obstacles to getting things done? Can workers easily get access to the information they need in a self-service manner with as little red tape as possible? Are workers able to coalesce around common ideas instead of being isolated behind arbitrary boundaries?