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WWW.OFFICE.COM/SETUP BLOGS: INTRODUCTION www.office.com/setup Blogs: Access offers several advanced options for creating and modifying reports. The Report Wizard is a tool that guides you through the process of creating complex reports. Once you've created a report-whether through the Report Wizard or the Report command-you can then format it to make it look exactly how you want. In this lesson, you'll learn how to use the Report Wizard to create complex reports. You'll also learn how to use formatting options to format text, change report colors and fonts, and add a logo. Throughout this tutorial, we will be using a sample database. If you would like to follow along, you'll need to download our Access 2016 sample database. You will need to have Access 2016 installed on your computer in order to open the example. Watch the video below to learn more about the Report Wizard in Access. THE REPORT WIZARD While using the Report command is a quick way to create reports from the current object, it's not as helpful if you want to create a report with data from multiple objects. The Report Wizard makes it easy to create reports using fields from multiple tables and queries. It even lets you choose how your data will be organized. TO CREATE A REPORT WITH THE REPORT WIZARD: Select the Create tab and locate the Reports group. Click the Report Wizard command. Clicking the Report Wizard command - www.office.com/setup Blogs The Report Wizard will appear. In the procedures below, we'll discuss the different pages in the Report Wizard. The Report Wizard dialog box - www.office.com/setup Blogs STEP 1: SELECT THE FIELDS TO INCLUDE IN YOUR REPORT Click the drop-down arrow to select the table or query that contains the desired field(s). Selecting a table that contains fields to include in the report - www.office.com/setup Blogs Select a field from the list on the left, and click the right arrow to add it to the report. Adding fields to a report - www.office.com/setup Blogs

WWW.OFFICE.COM/SETUP BLOGS: INTRODUCTION www.office.com/setup Blogs: By default, every row and column of a new workbook is set to the same height and width. Excel allows you to modify column width and row height in different ways, including wrapping text and merging cells. Optional: Download our practice workbook. Watch the video below to learn more about modifying columns, rows, and cells. TO MODIFY COLUMN WIDTH: In our example below, column C is too narrow to display all of the content in these cells. We can make all of this content visible by changing the width of column C. Position the mouse over the column line in the column heading so the cursor becomes a double arrow. positioning the mouse over the column line - www.office.com/setup Click and drag the mouse to increase or decrease the column width. increasing the column width - www.office.com/setup Release the mouse. The column width will be changed. the resized column - www.office.com/setup With numerical data, the cell will display pound signs (#######) if the column is too narrow. Simply increase the column width to make the data visible. TO AUTOFIT COLUMN WIDTH: The AutoFit feature will allow you to set a column's width to fit its content automatically. Position the mouse over the column line in the column heading so the cursor becomes a double arrow. autofitting the column width - www.office.com/setup Double-click the mouse. The column width will be changed automatically to fit the content. the autofit column width - www.office.com/setup You can also AutoFit the width for several columns at the same time. Simply select the columns you want to AutoFit, then select the AutoFit Column Width command from the Format drop-down menu on the Home tab. This method can also be used for row height. autofitting column width for multiple columns - www.office.com/setup TO MODIFY ROW HEIGHT: Position the cursor over the row line so the cursor becomes a double arrow. hovering over a <a href=row line - www.of

WWW.OFFICE.COM/SETUP BLOGS: INTRODUCTION www.office.com/setup Blogs: While there are four types of database objects in Access, tables are arguably the most important. Even when you're using forms, queries, and reports, you're still working with tables because that's where all of your data is stored. Tables are at the heart of any database, so it's important to understand how to use them. In this lesson, you will learn how to open tables, create and edit records, and modify the appearance of your table to make it easier to view and work with. Throughout this tutorial, we will be using a sample database. If you would like to follow along, you'll need to download our Access 2016 sample database. You will need to have Access 2016 installed on your computer in order to open the example. Watch the video below to learn more about working with tables in Access. TABLE BASICS TO OPEN AN EXISTING TABLE: Open your database, and locate the Navigation pane. In the Navigation pane, locate the table you want to open. Double-click the desired table. Opening a table - www.office.com/setup The table will open and appear as a tab in the Document Tabs bar. The open table - www.office.com/setup UNDERSTANDING TABLES All tables are composed of horizontal rows and vertical columns, with small rectangles called cells in the places where rows and columns intersect. In Access, rows and columns are referred to as records and fields. A field is a way of organizing information by type. Think of the field name as a question and every cell within that field as a response to that question. In our example, the Last Name field is selected, which contains all the last names in the table. Fields and field names - www.office.com/setup A record is one unit of information. Every cell on a given row is part of that row's record. In our example, Quinton Boyd's record is selected, which contains all of the information related to him in the table. Records and record ID numbers - www.office.com/setu

Hi Guys Today i told you the top 10 famous habits that change your entire life.There are so various things that hold the ten more equipment to perfectly turn up your entire life. Stay away from them all at any costs. Now here are Top Ten ways to screw up your life, and you will certainly get advantage.

www.office.com/setup Blogs: New to Visio? This tutorial will help get you started with Visio 2016. We'll take you through starter diagrams to give you an idea of what diagrams look like. Then we'll take you through the four basic steps to creating your own diagram. START VISIO Click the Start button, type Visio, and then click the Visio icon to open the program. (If Visio is open already, clickFile > New.) LOOK AT THE STARTER DIAGRAMS Before you dig in and start making things yourself, let's show you a couple starter diagrams that Visio has made for you. That way you can get an idea of what diagrams look and feel like in the program. Click Categories. Categories link - www.office.com/setup Click Flowchart. Flowchart category thumbnail - www.office.com/setup Now pay attention to this step: single-click the Basic Flowchart thumbnail. Basic Flowchart thumbnail - www.office.com/setup Let's explain what this dialog is all about. Visio Basic Flowchart thumbnails: 1 blank template, and 3 starter diagrams - www.office.com/setup You choose the blank template when you have some experience with Visio (like after you've made a few practice diagrams). But if you don't have any experience, choose one of the other three starter diagrams. Double-click one of the starter diagram thumbnails. This is a starter diagram. Visio 2016 comes with many starter diagrams to give you ideas and examples. You can customize this starter diagram by typing your own text, adding your own shapes, and so on. Also, take a look at the tips and tricks. These help you work with the diagram. Let's open another starter diagram. Click File > New > Categories > Network. Single-click the Basic Network thumbnail. Basic Network thumbnail - www.office.com/setup Double-click one of the two starter diagram thumbnails. This is just another example of what you can do with Visio. On your own, go to File > New > Categories and explore the various starter diagrams in Visio. Not all diagrams have them, but many of the

WWW.OFFICE.COM/SETUP BLOGS: INTRODUCTION www.office.com/setup Blogs: A theme is a predefined combination of colors, fonts, and effects. Different themes also use different slide layouts. You've already been using a theme, even if you didn't know it: the default Office theme. You can choose from a variety of new themes at any time, giving your entire presentation a consistent, professional look. Optional: Download our practice presentation. Watch the video below to learn more about applying themes in PowerPoint. WHAT IS A THEME? In PowerPoint, themes give you a quick and easy way to change the design of your presentation. They control your primary color palette, basic fonts, slide layout, and other important elements. All of the elements of a theme will work well together, which means you won't have to spend as much time formatting your presentation. Each theme uses its own set of slide layouts. These layouts control the way your content is arranged, so the effect can be dramatic. In the examples below, you can see that the placeholders, fonts, and colors are different. The Frame theme and the Integral theme - www.office.com/setup If you use a unique slide layout-such as Quote with Caption or Name Card-and then switch to a theme that does not include that layout, it may give unexpected results. Every PowerPoint theme-including the default Office theme-has its own theme elements. These elements are: Theme Colors: There are 10 theme colors, along with darker and lighter variations, available from every Color menu. Theme Colors - www.office.com/setup Theme Fonts: There are two theme fonts available at the top of the Font menu under Theme Fonts. Theme Fonts - www.office.com/setup Theme Effects: These affect the preset shape styles. You can find shape styles on the Format tab whenever you select a shape or SmartArt graphic. Theme Effects - www.office.com/setup When you switch to a different theme, all of these elements will update to reflect the new them

WWW.OFFICE.COM/SETUP BLOGS: SIMPLE RULES FOR BETTER POWERPOINT PRESENTATIONS www.office.com/setup Blogs: Have you ever given a PowerPoint presentation and noticed that something about it just seemed a little … off? If you're unfamiliar with basic PowerPoint design principles, it can be difficult to create a slide show that presents your information in the best light. Poorly designed presentations can leave an audience feeling confused, bored, and even irritated. Review these tips on making your next presentation more engaging. DON'T READ YOUR PRESENTATION STRAIGHT FROM THE SLIDES If your audience can both read and hear, it's a waste of time for you to simply read your slides aloud. Your audience will zone out and stop listening to what you're saying, which means they won't hear any extra information you include. Instead of typing out your entire presentation, include only main ideas, keywords, and talking points in your slide show text. Engage your audience by sharing the details out loud. FOLLOW THE 5/5/5 RULE To keep your audience from feeling overwhelmed, you should keep the text on each slide short and to the point. Some experts suggest using the 5/5/5 rule: no more than five words per line of text, five lines of text per slide, or five text-heavy slides in a row. Screenshot of Microsoft PowerPoint DON'T FORGET YOUR AUDIENCE Who will be watching your presentation? The same goofy effects and funny clip art that would entertain a classroom full of middle-school students might make you look unprofessional in front of business colleagues and clients. Humor can lighten up a presentation, but if you use it inappropriately your audience might think you don't know what you're doing. Know your audience, and tailor your presentation to their tastes and expectations. CHOOSE READABLE COLORS AND FONTS Your text should be easy to read and pleasant to look at. Large, simple fonts and theme colors are always your best bet. The best fonts and colors can va

WWW.OFFICE.COM/SETUP BLOGS: START THE SHOW INSTANTLY We've all seen too much of presenter's laptop screens, full of messy icon-strewn desktops or unread emails, as they try to start a PowerPoint presentation. Get right to it by naming the file with a .PPS (or .PPSX) file extension. That's a PowerPoint Show, and a quick double click on it goes right into the slideshow, not PowerPoint editing mode. Click Esc to exit the slideshow. www.office.com/setup Blogs: There comes a time in almost every young (or old) office worker's life where the cubicle must give way to the boardroom, or worse, to the dais. That means speaking in public, and more often than not, that speaking is usually accompanied by slides. Such presentations are ingrained in the public consciousness, from watching big-name CEOs spew speeds-and-feeds about new gadgets, to fascinating TED talks on every topic under the sun. Even teachers in the classroom give lessons in a way the old blackboard could never convey. It's fair to say that the vast majority of those presentations are created using PowerPoint, the presentation tool that's a staple of the Microsoft Office suite. The site SlideNirvana.com estimates that PowerPoint is on at least 1 billion (with a B!) computers worldwide. If even a third of them use the software, that's still the equivalent of the entire population of the United States making slide-based exhibitions. And most of them suck. Perhaps that's not quantifiable, but so many articles are written on that fact-and so many of us live through them-it's hard to argue the (power)point. Likewise, many, many articles and entire books are written on how to make effective presentations. This is not one of those stories. This collection of tips is all about the vagaries of the powerful PowerPoint software itself. It's meant for those with a grasp of the basics and beyond who are looking for that extra little goose to get the most out of the program. We hope with these tricks-some of which wi

WWW.OFFICE.COM/SETUP BLOGS: GO TEAM! THAT'S WHAT OFFICE 2016 IS BUILT TO ENCOURAGE, WITH NEW COLLABORATIVE TOOLS AND OTHER WAYS TO TIE WORKERS AND CONTENT TOGETHER. pcw office primary 2 - www.office.com/setup www.office.com/setup Blogs: Office 2016 is a major upgrade, but not in the way you'd first suppose. Just as Windows 10 ties notebooks, desktops, phones and tablets together, and adds a layer of intelligence, Office 2016 wants to connect you and your coworkers together, using some baked-in smarts to help you along. I tested the client-facing portion of Office 2016. Microsoft released the trial version of Office 2016 in March as a developer preview with a focus on administrative features (data loss protection, multi-factor authentication and more) that we didn't test. I've been using it since the consumer preview release in May. Microsoft seeded reviewers with a Microsoft Surface 3 with the "final code" upon it. That's a slight misnomer, as the Office 2016 apps upon it used the same version that Microsoft had tested with the public, with a few exceptions: Outlook was pre-populated with links and contacts of a virtual company to give reviewers the look and feel of Delve, Outlook's new Groups feature, and more. Office 2013 users can rest easy about one thing: Office 2016's applications are almost indistinguishable from their previous versions in look and feature set. To the basic Office apps, Microsoft has added its Sway app for light content creation, and the enterprise information aggregator, Delve. Collaboration in the cloud is the real difference with Office 2016. Office now encourages you to share documents online, in a collaborative workspace. Printing out a document and marking it up with a pen? Medieval. Even emailing copies back and forth is now tacitly discouraged. office 2016 review powerpoint demo shot - www.office.com/setupMicrosoft Microsoft says its new collaborative workflow reflects how people do things now, from study groups

www.office.com/setup Blogs: Office 365 is a subscription based package that buys you time limited access to a number of Microsoft services and software packages, including the latest desktop Office suite, an online version of Office, cloud storage, and premium mobile apps.Stop Bashing Microsoft: 5 Ways In Which They're Awesome Stop Bashing Microsoft: 5 Ways In Which They're AwesomeMicrosoft doesn't always get fair treatment. When it comes down to it, they're a pretty awesome company. There's been enough Microsoft bashing, now it's time for some love.READ MORE Office 365 follows a business model known as Software as a Service (SaaS), which has commonly been used for deploying enterprise software. With subscription-based services like Spotify, Napster, or Amazon Prime, it has found its way into the consumer software market some time ago. Does Office 365 provide enough value to be worth the money? CAN YOU STILL USE IT ON YOUR DESKTOP? Yes, absolutely! Microsoft isn't moving Office entirely into the cloud just yet. While you can access Office Online via the browser and store your documents on OneDrive, Office 365 offers many other ways to access and edit your documents. The current package of Office 365 includes the Office 2013 desktop suite (Office 2011 for Mac users). In the summer or fall of this year, you will be able to upgrade to Office 2016.Don't Pay For Word! 5 Reasons You Should Use Office Online Don't Pay For Word! 5 Reasons You Should Use Office OnlineOffice Online is the free and cloud-connected version of Microsoft Office. Limitations are compensated by features, useful even to users of desktop Office. Best of all is itsREAD MORE Microsoft Office - www.office.com/setup WHAT IS INCLUDED & WHAT IS THE PRICE TAG? The exact composition of the package depends on the Office flavor you choose. Office 365 Home, Office 365 Personal, and Office 365 University include the following software: Word Excel PowerPoint OneNote (now free for everyone) Outlook Publ

www.office.com/setup Blogs: Microsoft Office 2016 for Windows has landed and it brings many smart new features, including co-authoring with real-time collaboration, simplified sharing, a great feature search engine called Tell Me, and much more. The Mac version of Office 2016 has actually been around for a few months already. If you have an Office 365 subscription, you can get it now for free and we show you how below.A Microsoft Office 2016 Preview: Smart & Subtle Changes A Microsoft Office 2016 Preview: Smart & Subtle ChangesOffice 2016 for Mac was just released and the Windows version will follow in the fall. We show you the new look and features of the world's most popular productivity suite. Will you upgrade?READ MORE Alternatively, you can buy it at the Microsoft store (different packages available and Microsoft has a guide for installing it) or your local retailer and if you're unsure, we have a guide for what Office suite to get. Note that if you're running Office 2010 on Windows 10, you can get a 50% discount on a one year subscription of Office 365 Home; simply use the Get Office app in Windows 10. Get Office - www.office.com/setup Before you overspend your budget, remember you can get Microsoft Word for free and you can choose from many free alternatives for the entire Microsoft suite.This Is How You Can Get Microsoft Word for Free This Is How You Can Get Microsoft Word for FreeDo you really want the entire Microsoft Office suite? If all you need is Word without the fancy features, Microsoft will give it to you for free. Here is how.READ MORE FIND OUT YOUR VERSION OF OFFICE Unsure whether you have an Office 365 subscription? You can look up your status. Open a file, any Office document, then navigate to File > Account and under you'll see whether you have an Office 365 subscription. Office 2016 Account - www.office.com/setup Here is a complete list of ways to check your version of Office from Microsoft. YOUR UPGRADE WILL BE FINAL Before you

It sounds so easy. Just develop self confidence. You might wonder how you can do that. It takes working on your mental state for growth to happen. Once you begin down that path your entire world will begin to change. Everyone can operate in this fashion if they apply themselves to the task at hand

It sounds so easy. Just develop self confidence. You might wonder how you can do that. It takes working on your mental state for growth to happen. Once you begin down that path your entire world will begin to change. Everyone can operate in this fashion if they apply themselves to the task at hand.

It sounds so easy. Just develop self confidence. You might wonder how you can do that. It takes working on your mental state for growth to happen. Once you begin down that path your entire world will begin to change. Everyone can operate in this fashion if they apply themselves to the task at hand.

"Personal finance software. With easy interface, it lets users to track the entire financial structure successfully. Its speed depends upon the number of financial accounts you are tracking at a time. As all the aspects of this software are bright and colorful thus it makes it more pleasant to use and explore. http://rigviews.com/product-review/intuit-quicken-essentials-for-mac/" By-The Xpert Crew @ http://techvedic.com https://www.facebook.com/techvedicinc https://twitter.com/techvedicinc http://pinterest.com/techvedic1 http://techvedicinc.tumblr.com/ https://plus.google.com/u/0/110467075169904075419/

We're excited to announce a major upgrade for our Outlook.com app for Android devices that overhauls the entire user interface and provides a number of new features. You can get the latest app here. www.office.com/setup We believe that the best mobile experience is enabled through Exchange ActiveSync-which provides a rich, powerful, network-optimized experience for Windows Phone, iOS and other mobile devices. However, native support for Exchange ActiveSync on Android devices varies significantly and so we build a separate app to ensure as many people as possible can have a great Outlook.com experience across all their devices. As you've heard us talk about previously, the overall response to Outlook.com has been very positive. However, our Android app has been behind and so we're excited to take this large step forward. Starting today, you can get the same great Outlook.com look and feel you've come to love on Windows 8 and the web on your Android device.

Small businesses have enough to focus on without having to spend time and energy worrying about email, data storage or backup servers. In fact, most small businesses don't know or understand what a server is. The good news is that in today's technology environment, they don't need to. This is because more small businesses are rapidly moving from outdated technology solutions to Web-based solutions to power their company, also known as "moving to the cloud." By moving to cloud solutions like Office 365, small businesses find they can concentrate their resources on growing their business rather than trying to solve technical issues. Large enterprises typically have entire divisions dedicated to supporting and keeping their IT infrastructure up and running. Even though small businesses don't have this luxury, they can still punch above their weight by choosing the enterprise-grade IT services in Office 365 to help solve their most top-of-mind business challenges.

www.office.com/setup Blogs: Microsoft today detailed the new features and improvements that it delivered to Office 365 users this month. Key among them are new Excel co-authoring capabilities, Microsoft Teams, and new OneNote inking and accessibility updates. "Office 365 provides the broadest and deepest toolkit for collaboration between individuals, teams and entire organizations," Microsoft corporate vice president Kirk Koenigsbauer explains. Here's what's new in March. CO-AUTHORING IN EXCEL 2016 FOR WINDOWS Following similar functionality in Word and PowerPoint, Microsoft has enabled co-authoring capabilities in Excel for the Windows desktop (Excel 2016). (This feature is also available in Excel Online and Excel Mobile on Android, iOS, and Windows 10; Excel for Mac support is coming soon.) "This allows you to know who else is working with you in a spreadsheet, see where they're working and view changes automatically within seconds," Mr. Koenigsbauer says. Co-authoring in Excel 2016 for Windows is rolling out for Office 365 subscribers in Office Insider Fast, Microsoft says. Co-authoring in Excel for iOS is currently available for Office Insider. The feature is generally available in Excel Mobile for Android and Windows, and in Excel Online. AUTOSAVE Microsoft is working to expand the availability of AutoSave beyond mobile versions of Office: Office 365 subscribers in Office Insider Fast now have access to AutoSave in Word, Excel and PowerPoint on Windows desktop, for files stored in SharePoint Online, OneDrive and OneDrive for Business. "With AutoSave, you can stop worrying about hitting the Save button, whether you're working alone or with others," Mr. Koenigsbauer explains. MICROSOFT TEAMS Microsoft delivered its long-awaited Slack alternative, called Microsoft Teams, earlier this month to all Office 365 commercial customers. And last week, it shipped Microsoft Teams to all Office 365 Education subscribers as well. "We are thri

WWW.OFFICE.COM/SETUP BLOGS: FREE RESOURCES FOR LEARNING OFFICE FOR MAC www.office.com/setup Blogs: Our Microsoft Office tutorials are some of the most popular courses we offer. These tutorials, however, are designed for those using Office on computers with Microsoft Windows, so perhaps it's no surprise that we frequently hear from learners who want to know why we don't offer tutorials on Office for Mac. While Office for Mac shares a lot of functionality with the Windows version, its interface and design are different enough that we would need to create entirely new courses. Image of Office for Mac 2011 Product Box - www.office.com/setup With our small staff, it would be a real challenge to produce the same kind of detailed tutorials for the Mac-friendly Office we provide for the Windows version. We may consider adding some type of Office for Mac tutorial in the future, but for now we'd like to share a number of excellent-and mostly free!-resources that can help you learn how to use Office for Mac. Office 2016 for Mac is very similar to the Windows version. So if you have Office 2016 for Mac, check out our Office 2016 tutorial. FREE OFFICE FOR MAC TUTORIALS If you're using Office for Mac, the Office for Mac team has provided great series of tutorials and how-to guides to help you get started and even learn advanced skills: If you're just getting started, check out the Office 2016 for Mac Quick Start Guides, which provide an overview of each Office for Mac product. If you're looking for even more, the Office for Mac Blog and YouTube channel provide the latest news and step-by-step videos to guide you through. If you're using an earlier version of Office for Mac, check out the video below from the Office for Mac team on the Word 2011 Interface. Of course, you can also find help on the Microsoft Office for Mac Support page from the Office community and support team. If you need additional support, you might consider purchasing a subscription to Lynda.com to

WWW.OFFICE.COM/SETUP BLOGS: INTRODUCTION www.office.com/setup Blogs: After creating a form, you might want to modify its appearance. Formatting your forms can help make your database look consistent and professional. Some formatting changes can even make your forms easier to use. With the formatting tools in Access, you can customize your forms to look exactly the way you want. In this lesson, you will learn how to add command buttons, modify form layouts, add logos and other images, and change form colors and fonts. Throughout this tutorial, we will be using a sample database. If you would like to follow along, you'll need to download our Access 2016 sample database. You will need to have Access 2016 installed on your computer in order to open the example. Watch the video below to learn more about formatting forms in Access. FORMATTING FORMS Access offers several options that let you make your forms look exactly the way you want. While some of these options-like command buttons-are unique to forms, others may be familiar to you. COMMAND BUTTONS If you want to create a way for users of your form to quickly perform specific actions and tasks, consider adding command buttons. When you create a command button, you specify an action for it to carry out when clicked. By including commands for common tasks right in your form, you're making the form easier to use. Access offers many different types of command buttons, but they can be divided into a few main categories: Record Navigation command buttons, which allow users to move among the records in your database Record Operation command buttons, which let users do things like save and print a record Form Operation command buttons, which allow users to quickly open or close a form, print the current form, and perform other actions Report Operation command buttons, which offer users a quick way to do things like preview or mail a report from the current record TO ADD A COMMAND BUTTON TO A FORM: In Form Layou

As announced earlier today, over the next few days we are releasing an update to Microsoft account. For people who use Outlook.com, this includes a number of new features such as two-step verification, the ability to sign in with an alias and new international domains for your email address. OPTIONAL TWO-STEP VERIFICATION HELPS KEEP YOU MORE SECURE You can now choose to enable two-step verification for your entire account. Two-step verification is when we ask you for two pieces of information when you sign in to your account-your password plus a code sent to a phone or email that you gave us as security info. Many of you have asked for this and we're delighted to be able to offer this capability. Two-step verification is a great way to add extra protection to your account. Once you've enabled two-step verification, even if a criminal gets your password (for example, through malware on a friend's machine that you used, or if you use the same password for another service that gets breached) they can't access your account. You can read more about two-step verification here, or just start setting it up at https://account.live.com/proofs/Manage -it only takes a few minutes. SIGN IN WITH ANY ALIAS ON YOUR ACCOUNT We've heard from a lot of you that you love using Outlook.com but you wish you had more flexibility signing in. Many of you have added an email alias to your account, but you can't use the alias to sign in to your account. Previously the only option was to permanently rename your account, which is a hassle and requires you to reset certain devices. With this release, you can now sign in with any alias that has been added to your account. We've also simplified the experience of adding and managing aliases, with better advice on when you should add an alias vs. renaming your primary alias.

A teacher would never be satisfied with her performance if she discovered that the entire back row of her classroom was unable to hear her lecture. In the world of cloud services for business, we see things the same way. With Office 365, every user counts! Google has a different approach. It starts counting downtime only after at least 5 percent of users are affected. Imagine if 100 of your 2,000 users had no access to email. Would you, as an IT professional, be satisfied with your performance? Would your business hold you accountable for your performance? The answers to these questions are clear. Calculating downtime only after 5 percent of your users cannot access email, as Google does, makes it more difficult for you to assess impact to user productivity. Google's approach doesn't help your business with meaningful performance metrics. With Office 365, every affected customer and every service counts when we calculate downtime. Downtime means the total minutes in a month during which service is unavailable, excluding scheduled downtime. For services like email, there is no scheduled downtime, an experience that our many Exchange Server customers have long been accustomed to-system maintenance while they continue to be productive in their Outlook inboxes. In addition to the way it calculates downtime, Google also combines consumer and commercial service availability when reporting the availability of Gmail. This means if you are considering Google Apps for Business, you cannot get accurate information regarding the availability of the commercial service that you need. On the other hand, Microsoft's approach to calculating downtime, which includes every user minute, helps you understand whether your users' productivity is being impacted by downtime of email. Google takes a "use at your risk" approach around Google+, Hangout and Google Voice. These services are not part of Google Apps for Business and are excluded from the SLA. Excluding these serv