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Part of the thrill of working for the Office Division is the opportunity to tackle thorny business issues on behalf of our customers while providing them with a road map for the future. That may be why an interesting article caught my attention this week. In it, the author examined some of the investments Microsoft is making in the unified communications space. While I didn't agree with all of the conclusions it contained, the article certainly underscored the interest in communications and collaboration and how to make people more productive. Communicating and collaborating with others is really at the heart of what we do every day. Whether at work or at home, people have the need to make meaningful connections with one another. Compounding that need are the realities of the world we live in where instant access to information is expected, friends and coworkers are scattered across geographies and many adults are juggling multiple mobile devices. At Microsoft, we believe technology isn't the problem to these complexities, it's the answer. We're committed to providing capabilities that help people make sense of it all and to do so in a way that is intuitive, barrier free and agnostic to the devices on which we rely. We're incredibly proud of the fact that our long term-term vision for communications and collaboration not only marries the best of the cloud and the desktop, it's a holistic approach that spans "from the living room to the boardroom" placing people at the center of everything we do. Our communication and collaboration vision comes to life utilizing client and cloud assets, including Lync, Skype, Yammer, Outlook and SharePoint. These tools are enabling enterprise social capabilities, HD video conferencing and document collaboration as part of a highly secured, reliable and extensible platform. At the risk of looking geeky, I have to admit that I have a soft spot for Lync and it's comforting to know I'm not alone. More than 90% of

Right around the same time as we moved into our new digs on Market Street, we launched Yammer's civic engagement initiative called Mid-Market Matters, which focuses our community efforts on issues affecting our new neighborhood. Through this initiative we encourage Yammer employees to get out of the office (as beautiful as it is) and interact with our neighbors - whether that means grabbing a coffee at MaVelous, taking dance classes at LINES Dance Center, or volunteering at a local non-profit. Up until the 1950s the Mid-Market neighborhood was a thriving theater district. www.office.com/setup (UPFROMTHEDEEP.COM POSTCARD, CIRCA 1957) www.office.com/setup (SOURCE: SAN FRANCISCO HISTORY CENTER, SF PUBLICLIBRARY) However, after years of neglect and the unfortunate consequences of various policy decisions, we were left with many empty storefronts and a haven for illicit activity. www.office.com/setup (SOURCE: UPFROMTHEDEEP.COM) After numerous attempts at revitalization, it seems we finally have a fighting chance to make some lasting improvements to the area. Thanks to the public-private partnerships formed and the intense focus by all parties involved, we hope to make a difference in the lives of Mid-Market residents and businesses. . This time around everyone is at the table (transit, the arts, non-profits, the Mayor's office, and the business community). We all want to bring Market Street back to its former glory! Since January we've been busy! So far we've sent 70 employees to St Anthony's Foundation to serve meals and sort clothes: www.office.com/setup We've donated 50 monitors to the Tenderloin Tech Lab. www.office.com/setup 15 employees volunteered at the Tenderloin Community School to help teachers with classroom activities www.office.com/setup And we've sent a few folks out to keep the streets safe while kids get to their afterschool programs. www.office.com/setup This Friday April 12th, Yammer is giving back in a big way. Al

In order to be taken seriously, small businesses need to convince customers of their professional ability and their value. Small businesses can punch above their weight by taking the time to go to market with a professional set of business documents, templates and content to ensure customers aren't dismissing them before they have a chance to pitch the value of their product or service. But how can small businesses deliver a professional image when they don't have the same resources as big businesses? Web-based solutions, also known as 'cloud solutions,' help small businesses maintain professional-looking documents even while collaborating and editing with employees in real-time from different locations. Gone are the days where employees hoped documents maintained proper spacing and margins; small businesses can now create materials in confidence and showcase their professional ability to customers. Below are just a few of the ways small businesses can ensure they are maintaining a professional appearance when it comes to the business communications: MAKE THE FIRST IMPRESSION A PROFESSIONAL ONE An email newsletter is often a small business' first connection with a potential customer; they can keep it professional by registering a business email domain (johndoe@yourbusiness.com) and sending all communications to customers and potential customers from there. Most cloud solutions offer a cost-efficient and easy way to customize emails with basic client information - small businesses should take the time to add a personal touch to connect with their customers. Messages should be short and to the point to ensure their email will bring value to potential customers. Email signatures should be simple, clean and professional, and employees shouldn't forget to run a spell-check before hitting send. CREATE CUSTOMER-READY DOCUMENTS Whether creating documents on an office desktop or on-the-go on a mobile or tablet device through Office Mobile Apps in Office 3

When FHI 360 wanted to move to cloud-based business productivity services, the organization decided to implement a Microsoft cloud-based solution. We recently spoke to Douglas Wilkins, Director of IT Infrastructure at FHI 360, to learn how the company is benefiting: FHI360 logoQ: Please tell us about FHI 360. Douglas Wilkins: FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender equality, youth, research, technology, communication, and social marketing-creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 60 countries and all US states and territories. Q: Why did you want to move to cloud-based services for messaging and collaboration? Wilkins: We had a diverse IT infrastructure. Employees in the US had different IT toolsets and Internet access than staff in countries like Mozambique. Subscribing employees to a single, cloud-based solution was the most expedient way to ensure that everyone had the same IT tools, to work efficiently regardless of location. Migrating our communication and collaboration technologies to the cloud reduced much of the time required by our IT staff to manage divergent IT infrastructures and connectivity options found around the world. Q: What criteria did you use to select Microsoft as your vendor for cloud-based business productivity services? Wilkins: We wanted a vendor that demonstrated a real interest in our mission and goals, and that offered online business productivity tools tailored for the enterprise space. The capabilities of the Microsoft Services Consulting team, and the work of Intellinet, the partner Microsoft introduced us to, provided us with that. We migrated our 4,300 staff members around the world from diverse platforms to a Microsoft Offi

April's Customer of the Month is Robert Aichele, Senior Manager, Store Communications at Jamba Juice. I've been at Jamba since 2009 managing internal communication, primarily store and field communication, with a hand in some broader projects connecting our strategic vision with the managers in the field. Our Yammer network debuted in 2011, catching on with a small group and then expanding quickly to include our entire Support Center. It was so popular we extended it to our company-owned store managers later that year, and it plateaued happily there for several months as an interesting tool to share ideas and problem solve operational issues when we needed to hear diverse perspectives quickly.

www.office.com Blogs: Microsoft Office is an integrated suite of business software applications for Windows and Macintosh computers. Office includes word processing, spreadsheet, presentation graphics and email communication programs that provide functionality which is commonly used to run a business office. Office 2010 for Microsoft Windows and Office 2008 for the Macintosh computer are the versions available as of July 2010. ... - www.office.com/setup Blogs Microsoft Office is a suite of software. WORD PROCESSING Microsoft Office includes Microsoft Word for word processing functionality. The program uses a menu interface to provide many advanced word processing features that can be used easily by business and home users. Word includes templates to design documents used routinely in office environments such as sales letters, mailing label formats and invoices. Word documents can contain graphics, sound and video to create multimedia reports. SPREADSHEETS Microsoft Office includes Microsoft Excel to create spreadsheet solutions for home and business use. A spreadsheet is an electronic grid of rows and columns that can be used to enter, organize and calculate data. Separate spreadsheets can be linked to consolidate data across categories such as time, function, or geographic region. Templates for income statements, balance sheets and expense reports are featured within the program. Excel spreadsheets allow you to analyze and report on large amounts of data quickly and easily. PRESENTATION GRAPHICS The Microsoft Powerpoint application is used to create and deliver presentations that can include text, graphics, sound and video. Powerpoint presentations can be delivered in a slide show format using a computer and projection screen, emailed to other users for review or delivered remotely over the Internet. EMAIL COMMUNICATIONS Microsoft Outlook Express is used to create, send and receive e-mail communications. The program automates the linking and embedding of sp

Spamming is generally unsolicited communication targeted to deceive users with tricky messages from remote locations. However, most of you live in a misconception that spamming is confined only to email service. Such communication may leave you in puzzled state even with the Web-based services like Facebook, Twitter or LinkedIn.

The 10 Best Facebook Pages About eLearning The eLearning community is very active on Facebook. Would you be interested to stay connected with the most active eLearning communities at Facebook? http://elearningindustry.com/subjects/general/item/382-the-10-best-facebook-pages-about-elearning Facebook eLearning pages Facebook Pages About eLearning facebook elearning elearning on facebook elearning professionals on facebook eLearning Facebook Page

In order to stay competitive in today's world, teams need to connect and share with each other more than ever before. On March 28th, we had the pleasure of hosting Rob Koplowitz from Forrester Research and Walton Smith from Booz Allen Hamilton in a live webinar where they discussed why organizations are turning to enterprise social and how they are using it to help their teams work more openly and efficiently. Rob discussed how communication is changing, and how we're accessing and interacting with information in new ways-incredibly, 66% of information workers in North America and Europe already work remotely.* The shift to cloud-based software and platforms is definitely contributing to some of these changes. The old way of building software involved engineers, months of coming up with specs, running Beta programs, and debugging. The time from idea to ship could take years. So the introduction of the cloud-and social-to the Enterprise is enabling companies to innovate and move to market faster than ever before. The cloud provides anytime, anywhere access which is essential to our increasingly mobile work environments; today employees can quickly and easily access a range of business systems, information and expertise from anywhere in the world. Our shift to cloud-based platforms and the introduction of working openly with social are changing the way teams collaborate. Take, for example, Booz Allen Hamilton, a leading provider of management and technology consulting services. The company has over 26,000 employees worldwide, with over 71% of their employees working on-site with customers, which often limits their access to company resources.** But in order to provide the best service to their clients, consultants need to be able to quickly and easily access information and expertise. Booz Allen recently integrated Yammer as a social layer across business tools because the cloud-based platform enables consultants world-wide to collaborate virtually. When o

Microsoft Corp. announced today that the power and automation technology company ABB will deploy Microsoft Office 365 and Yammer to its employees worldwide. With about 145,000 employees in 100 countries, ABB is transitioning from multiple IT collaboration and messaging solutions to Office 365 to provide a single solution for productivity, communication, collaboration and enterprise social in the cloud. "Office 365 and Yammer will enable us to transform communication and collaboration among our employees, surfacing the best and most innovative ideas across the organization," said Andy Tidd, CIO at ABB Group. For more details around this announcement, please visit the Customer Spotlight newsroom.

As governments strive to become more responsive and transparent, it's important for them to make public information easily accessible to citizens. At the same time, it's critical that they protect confidential data. A key reason why governments choose Microsoft Office 365 is Microsoft's leadership in the industry when it comes to privacy, security, and compliance practices. In short, governments know they can trust Microsoft to help protect their data. So how does Microsoft demonstrate leadership and why exactly do governments trust Office 365 to help protect their data? Here are four reasons: We respect your privacy. Google is under criticism for its privacy practices. Office 365 does not build advertising products out of customer data, unlike other companies. Nor do we scan your email or documents for building analytics, data mining, or advertising, or to improve the service. What's more, you own your data. Office 365 customer data belongs to the customer. Customers can remove their data whenever they choose. Office 365 is independently verified. Office 365 is compliant with many world-class industry standards, and it is verified by third parties. For example, Office 365 is the first major business productivity public cloud service to have implemented the rigorous set of physical, logical, process, and management controls defined by ISO 27001, one of the best security benchmarks available in the world. In addition, Office 365 is the first major business productivity public cloud service provider to sign the standard contractual clauses created by the European Union ("EU Model Clauses") with all customers. Office 365 also implements security processes that adhere to the Federal Information Security Management Act (FISMA) required by U.S. federal agencies and to the Health Insurance Portability and Accountability Act (HIPAA). With Office 365, you know where your data is located. Office 365 customers know where major Office 365 datacenters are located

Today's post was written by Jacob Guttman, IT Manager, Menchies It's hard to believe it when you look at our rapid growth, but Menchies is still a very young company. We were founded in 2007 with a single store in Valley Village, California. Now, we have more than 300 franchise locations around the world. Maintaining connections between Menchies headquarters, the franchise community, and our guests is critical to our success. In the past, we used hosted services for email, collaboration, and document management. And we used a separate, Java-based application for instant messaging. One of the most persistent challenges I faced was trying to support our company's growth with a set of applications that weren't tightly linked together and that didn't fit the day-to-day work needs of our employees. An increasing number of our employees want to be able to access email and other applications on a range of different devices, including their smartphone or tablet. Ultimately, they want to be able to connect with colleagues and seamlessly move information between applications without having to think much about the underlying technology. When we started looking at moving to a new productivity and collaboration solution, the major factors influencing our decision were ease of use, anywhere access, simplified administration, and cost-effective scalability. As we took a closer look at Microsoft Office 365, it was the obvious choice. And, with help from our partner Cal Net Technology Group, we were able to make the switch to Office 365 quickly and easily. With Office 365, we get online access to all of the capabilities we need-email, calendaring, document management, and unified communications-all rolled into one solution. And it automatically works together with the Microsoft Office tools that our employees use every day. One great example of how Office 365 supports the business needs of Menchies and fits the way our people like to work is through our use of Micro

May's Customer of the Month is Melanie Hohertz, Online Communications Lead, Cargill. I've been supporting Yammer as a work platform for Cargill for almost a year. We're early in our adoption, but it's been an amazing experience. I am learning, daily, how Yammer can change the way people and teams work and add value in a company that is more than 140,000 strong and spread throughout 65 countries. Our network will pass 10,000 members soon and already, you can't stump us on anything. From food to agriculture to financial and industrial products and services, Yammer is helping Cargill use what Cargill knows, and that's a lot. Yammer can connect people across silos based on organization, geography and hierarchy. I've seen customer reps talking directly to product management, and senior leaders listening to recently-hired employees. We have new ways to realize the power of our communities of practice to speed up ideation and action. Sure, we still have a long road ahead before Yammer is as ubiquitous and instinctive as e-mail, but we throw a heck of a YamJam, and the signal-to-noise ratio in our network is beautiful.

www.office.com/setup Blogs: Good Morning America's "Boosting Your Business" segment, sponsored by Microsoft, provides entrepreneurs and small businesses with simple advice and tools to help them grow. On March 15, Good Morning America brought in Maxie McCoy, a career expert, to give tips and tricks to help businesses across the country be more productive and collaborative. To demonstrate some of these tips, Maxie visited WeWork, the hugely successful shared-office space startup, and talked about how the WeWork Creator Awards team can work together in a new way using Microsoft Teams, a new chat-based workspace in Office 365. Maxie gave the Creator Awards team advice on aligning their vision, delegating responsibility and communicating clearly within team workspaces. She showed them how Microsoft Teams creates a secure hub for teamwork, helping them communicate and collaborate more effectively. Unique vision and unquestionable talent has made the WeWork team into what it is today. Microsoft Teams gives them a new way to work together and continue to grow. Watch the segment now: Check out Microsoft Teams to see how your team can be more productive and collaborative as well. Download and read "The Ultimate Guide to Chat-Based Tools."

www.office.com/setup Blogs: Missing a key security signal could mean not catching a breach, but the number of security signals is increasing exponentially. It's becoming impossible to manually prioritize them. That's why Office 365 applies intelligence to help you proactively manage risk and ward off threats. Today, we're pleased to introduce several new capabilities in Office 365 that help you manage risk and stay ahead of threats: Office 365 Secure Score-A new security analytics tool that applies a score to Office 365 customers' current Office 365 security configuration. Office 365 Threat Intelligence Private Preview-Service that leverages billions of data points from the Microsoft Intelligent Security Graph to provide actionable insights to the global threat landscape and help customers stay ahead of cyber threats. Office 365 Threat Intelligence is now in private preview, with general availability planned for later this quarter. Office 365 Advanced Data Governance Preview-Applies machine learning to help customers find and retain the most important data to them while eliminating redundant, obsolete and trivial data that could cause risk if compromised. Office 365 Advanced Data Governance is now in preview, with general availability planned for later this quarter. KNOW YOUR OFFICE 365 SECURE SCORE Do you know how you'd be rated if someone were to evaluate your security configuration? To give you better visibility into your Office 365 security configuration and the security features available to you, we're pleased to introduce Secure Score-a new security analytics tool. Secure Score helps you understand your current Office 365 security configuration and shows you how implementing additional controls can further enhance your security and reduce risk.* Here's how it works: Secure Score Summary-Displays your Secure Score and provides access to view your Score Analyzer. Your Secure Score, the numerator, is the sum of the points associated wi

www.office.com/setup Blogs: Excel 2016 includes a powerful new set of features based on the Power Query technology, which provides fast, easy data gathering and shaping capabilities and can be accessed through the Get & Transform section on the Data ribbon. Today, we are pleased to announce 10 new data transformation and connectivity features that have been requested by customers. These updates are available as part of an Office 365 subscription. If you are an Office 365 subscriber, find out how to get these latest updates. If you have Excel 2010 or Excel 2013, you can take advantage of these updates by downloading the latest Power Query for Excel add-in. Updates include the following new or improved data connectivity and transformation features: Web Connector-UX support for specifying HTTP Request Headers. OData Connector-support for "Select Related Tables" option. Oracle Connector-improved Navigator preview performance. SAP HANA Connector-enhancements to parameter input UX. Query Dependencies view from Query Editor. Query Editor ribbon support for scalar values. Add custom column based on function invocation. Expand & Aggregate columns provide support for "Load More" values. Convert table column to a list-new transformation. Select as you type in drop-down menus. WEB CONNECTOR-UX SUPPORT FOR SPECIFYING HTTP REQUEST HEADERS With this update, we have added support for specifying HTTP Request Headers within the Web connector dialog. Users can specify header name/value pairs from the Advanced mode in this dialog. november-2016-updates-for-get-transform-in-excel-1 - www.office.com/setup ODATA CONNECTOR-SUPPORT FOR "SELECT RELATED TABLES" OPTION In this update, we have added relationship detection support for OData V4 feeds. When connecting to OData V4 feeds, users will be able to use the Select Related Tables button in the Navigator dialog to help you easily select all the tables needed for your reports. november-2016-updates-for-get-

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A since deceased, highly-regarded fellow faculty member, Anthony (Tony) Athos, occasionally sat on a bench on a nice day at the Harvard Business School, apparently staring off into space. When asked what he was doing, ever the iconoclast, he would say, "Nothing." His colleagues, trained to admire and teach action, would walk away shaking their heads and asking each other, "Is he alright?" It is perhaps no coincidence that Tony often came up with some of the most profound insights at faculty meetings and informal gatherings. This story captures much of the sense of the responses to this month's question about why managers don't think deeply. The list of causes was much longer than the list of proposed responses. But in the process, some other questions were posed. Ben Kirk kicked off the list of reasons for the phenomenon when he commented, "… what rises to the top levels are very productive and very diligent individuals who tend not to … reflect and are extremely efficient at deploying other people's ideas," implying that this type of leader is not likely to understand, encourage, or recognize deep thinking in others. Adnan Younis added the possibility that "… managers are not trained for it." Dianne Jacobs cited the possibility that persisting assumptions borne out of success serve as "roadblocks to act on needed change" (proposed by those who engage in deep thinking?). Ulysses U. Pardey, whose comment triggered my recollection of Tony Athos, wrote that "Time-for-thinking is a special moment which can be resource consuming and an unsafe activity …" (Fortunately, Athos held a tenured position in an academic organization.) A number of comments alluded to the triumph of bureaucracies and large organizations over deep thinking. As Lorre Zuppan said, "I think Jeff Immelt's efforts to protect deep thinking reflect a nice sentiment but … If his team could carry the ball, would he need to announce that he's protecting it?" Tom Henkel was more succinct: "Ther

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"There is one thing that matters if you're interesting in using game-media in teaching (...) Cross-cultural traction (game culture and edu-culture) involves creating partnerships with parents and community as central to developing culturally relevant teaching strategies."