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A since deceased, highly-regarded fellow faculty member, Anthony (Tony) Athos, occasionally sat on a bench on a nice day at the Harvard Business School, apparently staring off into space. When asked what he was doing, ever the iconoclast, he would say, "Nothing." His colleagues, trained to admire and teach action, would walk away shaking their heads and asking each other, "Is he alright?" It is perhaps no coincidence that Tony often came up with some of the most profound insights at faculty meetings and informal gatherings. This story captures much of the sense of the responses to this month's question about why managers don't think deeply. The list of causes was much longer than the list of proposed responses. But in the process, some other questions were posed. Ben Kirk kicked off the list of reasons for the phenomenon when he commented, "… what rises to the top levels are very productive and very diligent individuals who tend not to … reflect and are extremely efficient at deploying other people's ideas," implying that this type of leader is not likely to understand, encourage, or recognize deep thinking in others. Adnan Younis added the possibility that "… managers are not trained for it." Dianne Jacobs cited the possibility that persisting assumptions borne out of success serve as "roadblocks to act on needed change" (proposed by those who engage in deep thinking?). Ulysses U. Pardey, whose comment triggered my recollection of Tony Athos, wrote that "Time-for-thinking is a special moment which can be resource consuming and an unsafe activity …" (Fortunately, Athos held a tenured position in an academic organization.) A number of comments alluded to the triumph of bureaucracies and large organizations over deep thinking. As Lorre Zuppan said, "I think Jeff Immelt's efforts to protect deep thinking reflect a nice sentiment but … If his team could carry the ball, would he need to announce that he's protecting it?" Tom Henkel was more succinct: "Ther

In order to be taken seriously, small businesses need to convince customers of their professional ability and their value. Small businesses can punch above their weight by taking the time to go to market with a professional set of business documents, templates and content to ensure customers aren't dismissing them before they have a chance to pitch the value of their product or service. But how can small businesses deliver a professional image when they don't have the same resources as big businesses? Web-based solutions, also known as 'cloud solutions,' help small businesses maintain professional-looking documents even while collaborating and editing with employees in real-time from different locations. Gone are the days where employees hoped documents maintained proper spacing and margins; small businesses can now create materials in confidence and showcase their professional ability to customers. Below are just a few of the ways small businesses can ensure they are maintaining a professional appearance when it comes to the business communications: MAKE THE FIRST IMPRESSION A PROFESSIONAL ONE An email newsletter is often a small business' first connection with a potential customer; they can keep it professional by registering a business email domain (johndoe@yourbusiness.com) and sending all communications to customers and potential customers from there. Most cloud solutions offer a cost-efficient and easy way to customize emails with basic client information - small businesses should take the time to add a personal touch to connect with their customers. Messages should be short and to the point to ensure their email will bring value to potential customers. Email signatures should be simple, clean and professional, and employees shouldn't forget to run a spell-check before hitting send. CREATE CUSTOMER-READY DOCUMENTS Whether creating documents on an office desktop or on-the-go on a mobile or tablet device through Office Mobile Apps in Office 3

The concept of a 'physical office' as a small business hub of productivity is quickly being replaced by the connected 'mobile office,' which connects employees wherever they happen to be. Today's business landscape favors those who are nimble and able to adapt rapidly by collaborating on the go, sharing ideas quickly and anticipating customer needs. Luckily, small businesses today can achieve this dynamic work environment through the use of Web-based software available for both desktop and mobile platforms. Web-based software is known as 'cloud services' or as 'the cloud' for short. Today, small businesses have access to IT solutions that were previously only available to enterprises - allowing them to punch above their weight class and better compete in their industry. By taking advantage of these Web-based and mobile solutions, small businesses can effectively run their company from anywhere - even from a mobile device or tablet. Here are just a few of the ways technology can help small businesses overcome everyday business challenges: ELIMINATE THE NEED FOR A PHYSICAL OFFICE Starting a business is difficult. Many small businesses owners may not have the capital to lease office space, or they may be hiring friends and staff who aren't based in the same city. Modern cloud technology can unify small business teams, removing the need for a physical office space. WORK WHEREVER IT'S CONVENIENT Cloud services let employees set up a shared folder from a mobile device while taking the bus; create a new spreadsheet on a tablet at lunch; get a presentation from the company's shared drive and make edits from a friend's computer; or schedule a team meeting from a home computer. Office 365 can be installed on up to 5 devices, giving small businesses the ability to do more than just read documents from a mobile device, a tablet, a laptop or even a desktop* by extending the office experience to employees wherever and whenever they need to cond

www.office.com/setup Blogs: Last year, we released Microsoft Bookings to customers in the U.S. and Canada, introducing an easy way for small businesses to schedule and manage appointments with their customers. Today, we are pleased to announce that we're beginning to roll out the service to Office 365 Business Premium subscribers worldwide. Based on your feedback, we are bringing several new features to Bookings: Add your Office 365 calendar to Bookings-Connect your Office 365 calendar to Bookings, so that the times you are busy will automatically be blocked in your public Booking page. Add buffer time before and after your appointments-Do you need prep time before or after an appointment? Adding buffer time to a service automatically blocks that time in your Booking page too. Bookings apps for your iOS and Android phone-Now you can book an appointment, contact a customer or check a staff member's appointments while away from the office. Customize your Booking page-We added more color customization options, so you can better personalize your Booking page. These new capabilities will start showing up automatically in Bookings in the coming weeks. Let's take a detailed look at what's new. ADD YOUR OFFICE 365 CALENDAR TO BOOKINGS One of the top pieces of feedback we've heard is that you want to be able to add events from your Office 365 calendar to Bookings. So, we added integration between these calendars to help you avoid booking customer meetings during the time you've set aside for personal appointments, staff and partner meetings or other aspects of running your business. To add Office 365 calendars to Bookings, click the Staff tab on the left navigation panel. On the Staff details page, select the Events on Office 365 calendar affect availability checkbox. www.office.com/setup Add Office 365 calendar events to Bookings. Once you activate this option, the system automatically blocks busy times on the Bookings calendar and on the self-ser

www.office.com/setup Blogs: Today marks the general availability of Office 2016 for Windows, a suite of desktop applications that together with new mobile and web apps pushes Microsoft's new vision for PC-based productivity. Office 2016 is available immediately to Office 365 subscribers, as well as to individuals who would prefer to buy the software in standalone form. "We see Office 2016 as being just as important as the first release of Office," Microsoft group program manager Shawn Villaron told me in a briefing last week. "In the early days, Office was about bringing really important tools together to empower the individual for personal productivity. That was the way people wanted to work at that time. And for 20 to 30 years, Office fit right in. Today, things are changing. More people collaborate on work as groups and teams, so Office 2016 represents the change from personal productivity to team productivity." And that, really, is Office 2016 in a nutshell. If you're a typical information worker, student, or other person in need of standard productivity tools, Office 2016 of course works fine and represents an obvious and stable evolution from the Office version you're currently using. But the real meat in this release-now and going forward, as Office will of course be updated regularly, like Windows 10-is the designed around this new way of working. Confusing matters somewhat, Office-not Office 2016, but Office generally-is all over the place now. In addition to the classic, full-featured desktop suites on both Windows and Mac, Microsoft has high-quality Office Online web apps, mobile apps for Android, iOS, and Windows/Windows phones-and Office 365-specific solutions that are often available as web apps but are sometimes just integrated into the desktop applications. This ain't your father's Office anymore. Office everywhere: Microsoft Office is available on virtually any device you care to use. - www.office.com/setup Office eve

www.office.com/setup Blogs: Microsoft Office 2016 Landed in late September, and it brought a number of changes with it. On the slightly less-exciting side are the transformations to the update system. Microsoft Office 2016 will be running an auto-update feature, similar to Windows 10, as well as a number of different servicing branches, also similar to the new operating system. Let's explore what that means for your Office 2016 installation. OFFICE 2016 UPDATE Since the September 22 release, Microsoft has likely fielded thousands of questions regarding the new Office update system. One of the most pertinent will concern Office 2016 adoption of the somewhat overbearing Windows 10 auto-update system. Office 2016 logo - www.office.com/setup The Office 2016 system will use a similar style to the Windows 10 update branches, locking those with Office 2016 into a cycle of updates depending on their version. The branches are: Current Branch (CB): features monthly updates, potentially including new and/or improved features, security patches, and non-security bug fixes. Current Branch for Business (CBB): features a four-monthly update schedule, with the same content as the current branch, delivered slowly to enable any preceding issues to be alleviated. Failure to install the CB updates will, as with Windows 10, result in a severance from scheduled security updates rendering consumers vulnerable to attack. CBB works slightly differently: business will be able to defer one four-month update, but must pick up the next offering or face the same perilous fate. It is one thing to pressure home users, but forcing businesses to update lest Microsoft expose them to vulnerabilities is another. Furthermore, there will be no Long Term Servicing Branch equivalent, the Windows 10 branch eschewing all but security patches over long periods of time. IS IT YOUR TURN TO UPDATE? The combination of Office 365 Business, Office 365 ProPlus, Office 365 Home, Personal, and University, pl

Last week, we welcomed Brian Solis, Altimeter principal analyst, thought leader and book author, to Yammer HQ to give a fireside chat, followed by signing of his new book: "What's The Future of Business?" I was thrilled to interview Brian, and we covered a variety of really meaty subjects - just check out the video below! The theme of the evening was transformation - transformation that is happening in our lives as individuals, how we relate to each other through technology and what we as businesses must do to stay relevant to the connected customer. Even the book itself is transformation of the book publishing convention. Unlike a regular, information-dense business book, "What's the Future of Business" attempts to bring together the best of both worlds: hard-hitting facts and practical frameworks, as well as a visual experience. The experience of the book is just as important as the content therein. What is the future of business? The future of business is experience, according to Solis. We as connected consumers make decisions outside of the sales funnel that companies have organized themselves around. We reference experiences of consumers who came before us, and contribute our own experiences to this dynamic tapestry. When consumers share, they are reacting to an experience, and the future of any business depends on its ability to provide experiences that are worth sharing. In his talk, Brian talked about the 4 moments of truth that add up to shareable experiences. At every stage of the customer journey, it is our job as businesses to design an experience to trigger the sharing of a moment. The Zero Moment of Truth comes when the consumer is starting to explore choices and is just becoming aware of needs and possible solutions. 1st Moment of Truth happens when the consumer is ready to buy. Consumer packaged goods companies have perfected providing the right experience at this point. 2nd Moment of Truth happens after the consumer purchases,

www.office.com/setup Blogs: With the release of Office 2016, you can now get the latest version of Office on your PC or Mac if you have an existing Office 365 for business subscription that includes the Office desktop applications. The information below is for individuals in an organization, including educational institutions and non-profits using Office 365. NOTE: Office 365 has different services and the steps to upgrade are different. If you have an Office 365 Home, Personal, or University subscription, a one-time purchase of Office such as Office Home & Student or Office Home & Business, see How do I get Office 2016? If you're using Office 365 for Business operated by 21Vianet in China, see Office 365 operated by 21Vianet: How do I get the new Office 2016 apps? If you follow these steps and don't see an option to install Office 2016, or Project or Visio, contact your admin. Your admin may not have assigned a licensed to you or given you permission to install the version of Office you want. Are you an Office 365 admin? See Upgrade users to the latest Office client using Office 365 for business for step-by-step guidance to help you upgrade users in your organization to the latest version of Office. UPGRADE TO OFFICE 2016, PROJECT PROFESSIONAL 2016, OR VISIO PRO 2016 Select what Office product you want to upgrade. If you're not sure what version of Office you're currently using, see What version of Office am I using? SIGN UP FOR A NEW OFFICE 365 FOR BUSINESS SUBSCRIPTION Depending on the plan you choose, Office 365 for business plans include the latest versions of Office. If you're interested in setting up Office 365 in your organization and would like to learn more or buy it, see Office 365 Business and Enterprise plans. SEE ALSO Upgrade users to the latest Office client using Office 365 for business Manage user software in Office 365 Need help with Office 2016 in Office 365 for business? Install Office on your PC or Mac Troubleshoot installing Offic

Small businesses have enough to focus on without having to spend time and energy worrying about email, data storage or backup servers. In fact, most small businesses don't know or understand what a server is. The good news is that in today's technology environment, they don't need to. This is because more small businesses are rapidly moving from outdated technology solutions to Web-based solutions to power their company, also known as "moving to the cloud." By moving to cloud solutions like Office 365, small businesses find they can concentrate their resources on growing their business rather than trying to solve technical issues. Large enterprises typically have entire divisions dedicated to supporting and keeping their IT infrastructure up and running. Even though small businesses don't have this luxury, they can still punch above their weight by choosing the enterprise-grade IT services in Office 365 to help solve their most top-of-mind business challenges.

A teacher would never be satisfied with her performance if she discovered that the entire back row of her classroom was unable to hear her lecture. In the world of cloud services for business, we see things the same way. With Office 365, every user counts! Google has a different approach. It starts counting downtime only after at least 5 percent of users are affected. Imagine if 100 of your 2,000 users had no access to email. Would you, as an IT professional, be satisfied with your performance? Would your business hold you accountable for your performance? The answers to these questions are clear. Calculating downtime only after 5 percent of your users cannot access email, as Google does, makes it more difficult for you to assess impact to user productivity. Google's approach doesn't help your business with meaningful performance metrics. With Office 365, every affected customer and every service counts when we calculate downtime. Downtime means the total minutes in a month during which service is unavailable, excluding scheduled downtime. For services like email, there is no scheduled downtime, an experience that our many Exchange Server customers have long been accustomed to-system maintenance while they continue to be productive in their Outlook inboxes. In addition to the way it calculates downtime, Google also combines consumer and commercial service availability when reporting the availability of Gmail. This means if you are considering Google Apps for Business, you cannot get accurate information regarding the availability of the commercial service that you need. On the other hand, Microsoft's approach to calculating downtime, which includes every user minute, helps you understand whether your users' productivity is being impacted by downtime of email. Google takes a "use at your risk" approach around Google+, Hangout and Google Voice. These services are not part of Google Apps for Business and are excluded from the SLA. Excluding these serv

www.office.com/setup Blogs: ML Gomes is getting a new PC running Windows 8, and wants to know which version of Microsoft Office is best for her needs Microsoft office - www.office.com/setup Blogs Which version of Microsoft Office is best with Windows 8? Photograph: Justin Sullivan/Getty Images Which version of Microsoft Office should I use on Windows 8? I am buying a new laptop and need to use Outlook. ML Gomes Microsoft usually brings out new versions of Office to match new versions of Windows, and Windows 8 is no exception. The new Office 2013 is designed to work with Windows 8, and both have a similar modern styling that puts the emphasis on your content rather than Microsoft's software. Also, both are designed to work with cloud (online) services, particularly Microsoft's SkyDrive. However, other things have changed now that Microsoft is not a software company but a cloud-based "devices and services company". As chief executive Steve Ballmer said last year, this "impacts how we run the company, how we develop new experiences, and how we take products to market for both consumers and businesses." Under the old system, you could buy a copy of Microsoft Office on DVD, and use it without an internet connection. Under the new system, you buy a Product Key, which is 25 alphanumeric characters long. Entering the code online enables you to download your copy of Office, or activate a free trial version pre-installed on your new PC. FREE OFFICE WEB APPS The good news is that under the new system, most home users don't need to pay anything for Microsoft Office: they can use the free, cloud-based service in the form of Microsoft Office web apps. Sign up for an email address at Outlook.com, and you get free web-based email, a contacts book (People), a calendar, and 7GB of online storage in SkyDrive. (Outlook.com has replaced Hotmail, so you can use a Hotmail address, if you already have one.) Log on, click SkyDrive, and you can create and edit files in the four main Of

www.office.com/setup Blogs: Office 2016 for Mac is here, so we bring you everything you need to know about the new version of Office for Mac 2016, including Office 365, UK pricing, new features and more. OFFICE FOR MAC 2016 FIRST LAUNCHED AS PART OF OFFICE 365 IN JULY OF 2015, BUT MAC USERS WANTING TO BUY A COPY OUTRIGHT, RATHER THAN SUBSCRIBE, HAD TO WAIT FOR MICROSOFT TO LAUNCH THE BOXED VERSION. THAT FINALLY HAPPENED IN SEPTEMBER 2015, WHEN THOSE MAC USERS GOT THEIR WISH AND OFFICE 2016 FOR MAC BECAME AVAILABLE FOR £119.99 UPFRONT. HERE, WE TALK YOU THROUGH THE FEATURES IN OFFICE FOR MAC 2016, AND HELP YOU DECIDE WHETHER TO SUBSCRIBE TO OFFICE 365 OR BUY A COPY OUTRIGHT. PLUS, WE SHARE OFFICE FOR MAC 2016 UK PRICING FOR EACH VERSION. A number of new features for the MacBook Pro Touch Bar have been added as of February 2017, these are discussed here. Don't expect Microsoft Office for Mac 2017 anytime soon (or at all, for that matter). There was a five year gap between this current version of Office for Mac and its predecessor, Microsoft Office for Mac 2011. However, those with an Office 365 account will get regular, automatic updates since it is an online subscription. If you buy Office outright as a one-time software download, you won't get these benefits, so something to bear in mind. MICROSOFT OFFICE FOR MAC 2016 UK PRICE: HOW MUCH DOES OFFICE FOR MAC 2016 COST? Office Home & Student 2016 for Mac costs £119.99 ($149.99) and includes Word, Excel, PowerPoint and OneNote. It's available to buy from Microsoft UK here or Microsoft US here. Office Home & Business 2016 for Mac costs £229.99 ($229.99) and includes Outlook as well as Word, Excel, PowerPoint and OneNote. It's available to buy from Microsoft UK here or Microsoft US here. These versions are only available for one Mac. To install on more than one Mac Microsoft appears to be pushing users towards the 365 subscription model. If you buy a copy outright, you will only be able to install the copy on

Over the past few months, customers across the globe and from a wide range of industries have chosen Office 365 to communicate and collaborate more effectively using familiar cloud based applications they know and trust. The retail industry is using technology more than ever to stay competitive while better serving the needs of their customers. In January we shared how large companies like Tescoand Helly Hansen have joined other notable brands such as, 'wichcraft, BCBG, and Sephora who are moving to Office 365 for security-enhanced access to the familiar productivity tools they rely on at all levels of their business. Office 365 has become the go-to-choice for retailers looking to move their productivity to the cloud - in fact, our retail customers employ more than 8 million people worldwide, more than the total population of Hong Kong! And it's not just retail - we're seeing businesses such as Healthcare Australia, the country's largest supplier of hospital labor, Australia's leading fuel supplier and convenience retailer Caltex, Australia's V8 Supercars, Bang and Olufsen, Barilla, and Toyota Motor Corporation who are all choosing Office 365 to remain competitive without sacrificing familiarity, privacy or security. Office 365 brings leading social and productivity tools to employees across the organization - from headquarters to the stock room to the store floor - unlocking insights and empowering employees to better serve customers. And because the service is available in packages tailored to the needs of every type of user, employees can have the power of the full Office suite at their fingertips with more flexible ways of working. From clothing to technology and all industries in between, we strongly believe one size does not fit all. We have worked to provide your business regardless of its size or your area of expertise with the perfect solution for your unique business needs. We're honored to have the opportunity to power companie

This post is brought to you by Seayoung Rhee, Product Marketing Manager in the SharePoint Product Marketing Group. Reliable business intelligence and insight are key to a thriving business. Excel, SharePoint and Office 365 make business intelligence (BI) in the new Office more accessible to everyone across an organization as part of their everyday work. New and enhanced features in familiar tools such as Excel empower everyone in a business to easily explore, model, analyze, and visualize data from various sources. With SharePoint, users of all levels can collaboratively develop and share insights through dashboards and scorecards, and this experience continues seamlessly in the cloud with Office 365. For corporate environments, these features are further enhanced by SQL Server for higher levels of performance and scalability both on-premises and in the cloud with BI Azure. Ultimately with Microsoft BI, anyone in the organization can develop the insights that help drive new discoveries and make better, more informed decisions. EXPLORE YOUR DATA PowerPivot was a popular add-in to Excel 2010, allowing users to create large data models with hundreds of millions of rows in Excel. This feature is now natively embedded in Excel to reduce the hassle of downloads and installation. PowerPivot is also supported in SharePoint with SQL Server Analysis Services where the workbooks with PowerPivot models can be shared broadly across the organization. New features like Quick Explore aid users in navigating their data, and Quick Analysis provides previews of their charts, graphs, and scorecards. Users can: Combine and analyze large datasets with PowerPivot Summarize data and discover trends with Quick Explore Instantly preview charts and pivot tables with Quick Analysis www.office.com/setup VISUALIZE YOUR INSIGHTS Introduced with SQL Server 2012, Power View provided a canvas to create visual dashboards in SharePoint. Now this feature is embedded into Excel and SharePoint so

While we are lucky enough to work with extremely innovative clients that are eager to embrace the latest technology, we always advise them not to adopt the latest version of software until after the kinks are worked out. For a consumer it's not a big deal to be test driving new features and experimenting with the latest version. For a business user, if there's a bit of a learning curve, buggy features or errors that make an application crash, it can be a huge detriment to productivity. That's why we take a lot of time testing out new applications and operating systems before we encourage our clients to adopt them. You may have read that Microsoft recently unveiled Office 2016. We spent some time with it and have some mixed feedback for our business users. Here's the good, bad and the ugly surrounding the Office 2016 suite: The Good: Built to make business better. Word is probably our favorite when it comes to the new suite of products. While there has been minimal change to formatting and structure - the overall design has definitely gotten a facelift. We're all about function, though and when it comes to function we see definite improvements. Word has many more templates. This allows businesses to refine their documents and be more professional without having to go online and download templates to use inside Word. There are also some pretty awesome co-authoring features that we wrote about in this blog. Attachments in Outlook reference recent documents. This is a great feature since it's available on any device that you use Office on. You can easily attach documents in e-mails in Outlook or reference them in an e-mail on your phone. This is really valuable for mobile users or users that work from more than one machine. (Which, lets face is, 90% of the workforce these days does.) OneDrive is also attempting to make its way into the life of business users by making sharing documents, collaborating on documents and authoring documents across devices a l

www.office.com/setup Blogs: The new admin center reached general availability one month ago. This was a big milestone in our mission to provide you with a first-class admin experience, with tools that enable you to efficiently manage all aspects of the service. We continue to evolve the admin center. This month, we focused on providing you with additional usage insights, including new usage reports, the preview of the Office 365 adoption content pack in Power BI and more role-based permissions through a new Power BI admin role. Here's a summary of the October updates: NEW USAGE REPORTS STARTING TO ROLL OUT TODAY In March, we launched the new reporting dashboard in the Office 365 admin center that makes it easier for you to efficiently monitor your service, identify issues, plan training and report back on the investment to your management. Today, we are happy to announce four new usage reports for active users, Email clients, Skype for Business clients and Office 365 Groups, that provide you with additional insights about how users in your organization are using and adopting Office 365. Here's a look at each report: Active Users report-Lets you see which of your users actively use one or more of the different Office 365 services. This report is especially helpful for admins to identify users for whom they might want to plan some additional training and communication. Often, after being assigned an Office 365 license, users need a helping hand to get started with the different services. They might not know how to activate the product or how the product can help them to be more productive. The image below shows all users that are licensed for one or more products and the last date they used any of those products. By clicking the Column icon, admins can modify the table to see which license has been assigned to a user, as well as when the license was assigned to the user. admin-center-october-1 - www.office.com/setup Blogs Skype for Business clients used r

www.office.com/setup Blogs: Good Morning America's newest segment, "Boosting Your Business," sponsored by Microsoft Office, provides entrepreneurs with simple tips and tools to help grow their businesses. In this first segment, Good Morning America brought in Carol Roth, a small business expert and host of Microsoft's Office Small Business Academy, to visit a popular Chicago salon. Living out the American dream, Goran Cobanovski opened his own hair salon after arriving in the U.S. from Macedonia, where his flagship location now employs a team of 18 people and serves up to 50 clients a day. Carol gives Goran advice on employee engagement, delegating responsibilities and scheduling appointments. She shows him how Microsoft Bookings can make front-desk scheduling run more efficiently-creating happier customers. Microsoft Bookings is a new service as part of Office 365 that allows customers to book appointments online directly through your website or Facebook page. Unique vision and unquestionable talent made Goran's dream his reality. Microsoft Office will give him more free time to enjoy it. Register for the Office Small Business Academy webcast series to get more tips and tricks to help you start, grow and manage your business.

When FHI 360 wanted to move to cloud-based business productivity services, the organization decided to implement a Microsoft cloud-based solution. We recently spoke to Douglas Wilkins, Director of IT Infrastructure at FHI 360, to learn how the company is benefiting: FHI360 logoQ: Please tell us about FHI 360. Douglas Wilkins: FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender equality, youth, research, technology, communication, and social marketing-creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 60 countries and all US states and territories. Q: Why did you want to move to cloud-based services for messaging and collaboration? Wilkins: We had a diverse IT infrastructure. Employees in the US had different IT toolsets and Internet access than staff in countries like Mozambique. Subscribing employees to a single, cloud-based solution was the most expedient way to ensure that everyone had the same IT tools, to work efficiently regardless of location. Migrating our communication and collaboration technologies to the cloud reduced much of the time required by our IT staff to manage divergent IT infrastructures and connectivity options found around the world. Q: What criteria did you use to select Microsoft as your vendor for cloud-based business productivity services? Wilkins: We wanted a vendor that demonstrated a real interest in our mission and goals, and that offered online business productivity tools tailored for the enterprise space. The capabilities of the Microsoft Services Consulting team, and the work of Intellinet, the partner Microsoft introduced us to, provided us with that. We migrated our 4,300 staff members around the world from diverse platforms to a Microsoft Offi

www.office.com/setup Blogs: Today marks general availability of Microsoft Flow and PowerApps, which enable people to automate workflows and quickly build custom apps that suit their specific needs. Earlier this year, we announced integration of SharePoint with Microsoft Flow, enabling you to create and launch flows directly from a SharePoint list. We also announced that native integration of PowerApps and SharePoint would drive rich new experiences to continue reinventing business processes with modern document libraries and modern lists in SharePoint. We know that tight integration is essential to unlocking productivity gains for the digital workplace. Accessing data from mobile devices was a first step. Bringing business processes to the same site for team documents and data is next. That's why SharePoint is a great home for your enterprise business applications. As we recognize today's milestones for PowerApps and Microsoft Flow, you can also look ahead to even deeper integration of these business tools as part of SharePoint, as we showcased at Ignite in September. UPCOMING INTEGRATION WITH SHAREPOINT PowerApps will be fully integrated into the SharePoint web experience. PowerApps provides a great mobile experience, and now that experience is connected to the data stored in SharePoint lists. Soon you'll be able to integrate PowerApps as the default in-browser experience for any SharePoint modern list. sharepoint-welcomes-powerapps-and-microsoft-flow-1 - www.office.com/setup PowerApps embedded in a SharePoint list. This means: You'll be able to launch PowerApps directly from the SharePoint mobile app. Modern document libraries will be made available as a data source for PowerApps and Microsoft Flow. For Microsoft Flow, you'll be able to run any flow on demand for a specific document or list item, in addition to waiting for an automated trigger to fire. Using the data gateway, PowerApps and Microsoft Flow will work with on-premises data in SQL and