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Enterprise role management is key in efficiently managing user access rights and enforcing access policies such as segregation of duties. Roles help companies group coarse- and fine-grained access rights (like access to and functionality within a financial accounts application) into groups, called enterprise roles. These enterprise roles map to job functions and are only allowed access rights that don't violate segregation of duties. For instance, a financial clerk role can't contain fine-grained access rights that allow someone in the role to access the accounts receivable and accounts payable parts of the financial application. The processes and tools necessary for effective role management consist of role mining and design (automatic discovery and management of roles based on existing access rights and entitlements data), role recertification (a process performed typically every six months when a business role custodian certifies what access rights should belong to a role), and access recertification (a process performed typically every 3-6 months to ensure all user access is understood and was granted in an audited way).

Heartland Payment Systems Inc. said it was experiencing losses this quarter as a direct result of a massive data breach it disclosed in January when investigators discovered a malicious program sniffing credit card data passing through its systems. The company said it took a $2.5 million loss for the quarter as a result of spending more than $12.6 million in legal bills, fines from MasterCard and Visa and administrative costs. The announcement was made during the company's financial earnings call, where Carr said the costs associated with the breach could continue to climb. "Our defense of the claims regarding the processing system intrusion remains ongoing," he said. "Much of the legal work remains to be done and it is difficult to anticipate when these matters will come to a conclusion." Carr also admitted for the first time that since the Princeton, N.J.-based processing giant announced a breach of its systems, some of the payment processor's clients have switched to competitors as a result of the breach. He said some competing processors resorted to scare tactics. "We have had many competitors that have been very supportive and professional, and we certainly don't want to tar all of our competitors with the same brush," Carr said. "We have had some competitors telling merchants falsely that they would be fined $10,000 a day if they stay with Heartland. We think we're through the worst of that." Car said less than $1 million of the breach costs were fines levied by MasterCard and Visa against the company's sponsored banks. The fines are being contested, he said. More than $500,000 relates to a fine assessed by MasterCard against the sponsored banks in which the card company said Heartland failed to take appropriate action upon learning that a breach was suspected. Carr said the fine is in direct violation of both the MasterCard rules and law.

There's a great deal of classified information in federal government databases that never should become public. Some of this information, involving the military or the intelligence world, must be made available to contractors by necessity, and that data should be closely guarded and kept confidential. But an alarming new article that we report on this week illustrates this is not always the case, and that information can inadvertently seep out from a classified venue and make it into the public's hands. It turns out that secret information about a U.S. missile defense system was found on the hard drive of a computer discarded by a major contractor, and sold on eBay. The discarded computer, reported the Guardian newspaper in Great Britain, contained documents from defense contractor Lockheed Martin that included detailed test launch procedures, photos and personal data of employees. The hard drive was turned over to the FBI, but one has to wonder how this could have happened and why sufficient controls were not put in place. Apparently, this is not an isolated incident.

Social networking sites are often used by government ministers as an example of the profound way attitudes to privacy have changed. They argue that the young generation invade their own privacy to a far greater extent than the government ever would. The implication is that the older people who object to government intrusion are living in the past. The response to this is that people who use social networking sites voluntarily reveal things about themselves and have a degree of control of over how long information and photographs stay in the public domain, while the government collects and stores information without permission and allows the subject no access to the data held. There is no obvious comparison between the two activities. But this doesn't let the social networking sites off the hook. Most internet companies claim a kind of morality free status when it comes to such issues as privacy and copyright, and Web 2.0 sites are no different. A study published this week by Cambridge PhD students shows that nearly half of all social networking sites retain copies of photographs after being "deleted" by users. The study examined 16 popular websites that host user-uploaded photos, including social networking sites, blogging sites and dedicated-photo-sharing sites. Seven of the 16 sites surveyed were still maintaining copies of users' photos after they had been deleted by the user. The researchers - Jonathan Anderson, Andrew Lewis, Joseph Bonneau and lecturer Frank Stajano - found that by keeping a note of the URL where the photo is actually stored in a content delivery network, it was possible for them to access the photo even after it had been deleted.

Google never fails to surprise. It's the scope and scale of their ambitions that impresses me ranging as they do from relatively simple applications that are just way cool such as Sky Map, through their Chrome Web browser (which is now looking pretty stable), to the subject of this newsletter: Google Health. Google Health, which was launched as a beta (of course) in spring 2008, is a free repository for your personal health information. Using the service you can create online health profiles for yourself, family members or others you care for (these profiles can include health conditions, medications, allergies and lab results), you can import medical records from hospitals and pharmacies, share your health records with "your care network" (which may include family members, friends and doctors), and browse an online health services directory to find services that are integrated with Google Health. After you sign up you can import your medical records from Allscripts, Anvita Health, The Beth Israel Deaconess Medical Center, Blue Cross Blue Shield of Massachusetts, The Cleveland Clinic, CVS Caremark, Healthgrades, Longs Drugs, Medco Health Solutions, Quest Diagnostics, RxAmerica and Walgreens. What you'll wind up with if you update all of the sections is a pretty complete health profile, which means that privacy has to be a concern. Interestingly, because becoming a subscriber is voluntary it appears that the service is exempt from the provisions of the Health Insurance Portability and Accountability Act of 1996.

A TV investigation has revealed that secondhand BlackBerries on Nigerian markets are priced according to the data held on them, not the age or the model of a phone. Jon Godfrey, director of Sims LifeCycle Services, who is advising on a TV investigation into the trade due to screen later this year, said that BlackBerries sell for between $25 to $65 on Lagos markets. Details of the trade come from an agent in Nigeria unaffiliated to Sims' technology recycling business. Godfrey explained that the smart phones offered for sale come from the US, continental Europe and the UK. "It's unclear as yet whether the phones are either sold, thrown away, lost or stolen," Godfrey explained. Other type of smartphone are also of potential interest to data thieves, but it is the trade in BlackBerries that seems to be the most active. Data retrieved from smartphones is itraded by crooks in Nigeria. BlackBerries include technology to remotely wipe devices and come with built-in encryption. But this encryption is often left switched off because it is considered an inconvenience.

Consumers and companies are vulnerable to hackers and identity thieves even after U.S. authorities arrested a man they said was a master hacker who stole 170 million credit and debit card numbers. Estimates on the total financial impact of breaches vary, but a study by Forrester Research put the cost at $90 to $305 per compromised record when considering the cost of upgrades, notifying customers and legal and marketing expenses. "Under our banking laws, it's the financial institutions that will be stuck paying for fraudulent use of credit cards. We have the consumers responsible for $50 and the rest winds up on the card issuer," said Joel Reidenberg, a professor at Fordham Law School who teaches privacy law. Banks in turn pass along costs to retailers as fines and fees. On Monday, three men were indicted on charges of stealing more than 130 million credit and debit card numbers in what U.S. authorities said they believed was the largest hacking and identify theft case ever prosecuted in the United States

As I mentioned two weeks ago, a recent survey indicates that more than half of large companies have limited knowledge of which systems or applications their employees have access to. This marks a system access problem, and a growing risk during a period of frequent and large layoffs. If a company needs to turn off access manually (which is often the case), it may miss several user accounts that they don't realize exist. This leaves the door open for past employees, and others, to access important data, including financial information and customer information. To learn more about these open-door system risks, I asked Courion vice president Kurt Johnson about his firm's research.

Diplomats and civil servants are to be warned about the danger of putting details of their family and career on social networking websites. The advice comes after the wife of Sir John Sawers, the next head of MI6, put family details on Facebook - which is accessible to millions of internet users. Lady Sawers disclosed details such as the location of the London flat used by the couple and the whereabouts of their three children and of Sir John's parents. She put no privacy protection on her account, allowing any of Facebook's 200 million users in the open-access London network to see the entries. Lady Sawers' half-brother, Hugo Haig-Thomas, a former diplomat, was among those featured in family photographs on Facebook. Mr HaigThomas was an associate and researcher for David Irving, the controversial historian who was jailed in Austria in 2006 after pleading guilty to Holocaust denial. Patrick Mercer, the Conservative chairman of the Commons counter-terrorism sub-committee, said that the entries were a serious error and potentially damaging.

They may be after the phone, but what about the data? How much of your life is on your mobile device? Some misguided companies let employees use personal devices for work. I wonder what an auditor would say about due diligence and due care when data is leaked through such ignorance. Think, before you set a lax password, or none at all. Karl Thieves are increasingly going after iPhones and other smartphones but victims now can fight back with technology. One device allows a user to remotely activate a loud siren designed to rattle the thief. Another application, designed for iPhones, can reveal the phone's location. Police statistics show petty crime is down in New York but anecdotal evidence and recent headlines about street muggings targeting costly and coveted devices like Apple's iPhone and T-Mobile's Sidekick have disturbed smartphone users concerned about protecting access to e-mail, passwords and other data.

Thieves are increasingly going after iPhones and other smartphones but victims now can fight back with technology. One device allows a user to remotely activate a loud siren designed to rattle the thief. Another application, designed for iPhones, can reveal the phone's location. Police statistics show petty crime is down in New York but anecdotal evidence and recent headlines about street muggings targeting costly and coveted devices like Apple's iPhone and T-Mobile's Sidekick have disturbed smartphone users concerned about protecting access to e-mail, passwords and other data.

TJX Companies, Inc., which has undergone a barrage of lawsuits as a result of a massive data breach of its systems, agreed to pay $9.75 million, settling a lawsuit brought on by Attorneys Generals from 41 states.

Internet companies came under fire on Capitol Hill on Thursday, with lawmakers questioning how well the companies protect information that they collect online about consumers for advertising purposes. "I think it's a big deal if someone tracks where you go and what you look at without your personal approval. We wouldn't like that in the non-Internet world and I personally don't like it in the Internet world," said Rep. Joe Barton (R., Texas). Lawmakers in the House are drafting Internet-privacy legislation designed to provide consumers more information about what is being collected online and to give them greater control about how that data can be used. It could also set rules for how consumers could prevent their personal data from being shared with advertisers. "Consumers are entitled to some baseline protections in the online space," said Rep. Rick Boucher (D., Va.) chairman of the House Internet subcommittee.

What would you think if I told you that I could walk into your datacenter, grab 10 of your servers and walk out without lifting any equipment or leaving any trace forensic evidence behind? With the growing momentum in the federal government for cloud computing and virtualization, this worst case scenario will become reality for some agencies leading the charge into the cloud. Here's why:

Buying and renting tools used by cybercriminals to conduct attacks and steal credentials is becoming much easier for the average person. "For Rent" signs hang on botnets, automated hacking toolkits are sold at bargain prices, and the data reaped by the criminal activity is sold and traded in online forums on a daily basis. Researchers at networking giant Cisco Systems Inc. are warning of the increasingly sophisticated cybercriminal underground economy and how it could be attractive to those having trouble finding work or facing layoffs in a troubled global economy. Meanwhile, cybercriminals are borrowing some of the best strategies from legitimate companies and forming partnerships with one another to help make their illegal activities more lucrative, according to Cisco.

Presentation from Peter Swire - Symposium on Enforcement, Compliance, and Remedies in the Information Society, Fordham Law School, New York, May, 2008.

For years, Attorneys General Roy Cooper of North Carolina and Richard Blumenthal of Connecticut have been leading a coalition of 49 states that were pushing MySpace to add technology to verify the age of its members. The attorneys general argue that age verification will help keep younger children off the site, and therefore prevent them from being contacted by sexual predators and other unsavory characters. Tomorrow, however, leading researchers in online child safety are expected to submit a report to the attorneys general stating that age verification technology is flawed and will not protect children from online dangers. Excerpts of separate interviews with Attorney Generals Roy Cooper of North Carolina and Richard Blumenthal of Connecticut, who led the charge for social networking safety standards.

DURING the Parliament session on Monday, MP of Ang Mo Kio GRC Ms Lee Bee Wah, asked the Minister of Information, Communications and Arts, Dr Lee Boon Yang, whether a comprehensive privacy law will be introduced to protect the privacy of individuals and their personal data. She also queried about the existing laws which are in place to protect people from spam mails and unauthorised sale of personal information, as well as protecting people whose photographs are posted on blogs and other new media platforms. Dr Lee's reply was: "The Government recognises the importance of data protection and the need to protect personal data. At the same time, we also appreciate the impact of data protection on businesses and the general public. I had previously informed the House that an Inter-Ministry Committee is reviewing Singapore's data protection regime. This review is on-going. We are currently looking into developing a data protection model that can best address Singapore's privacy concerns, commercial requirements and national interest. As data protection is a complex issue with extensive impact on all stakeholders, this review will take some time." With regards to unauthorised Use of personal data, he replied: "While there is currently no generic data protection law, it does not mean that there is no protection of personal data. In fact we have in place strict provisions in sectoral laws, such as the Banking Act and codes for medical professionals to protect sensitive financial and health information. There are also other industry codes of practices against the unauthorised use of personal information. For example, in the telecommunications sector, under the Telecom Competition Code, IDA requires licensees to take reasonable measures to prevent the unauthorised use of End User Service Information. A telecom licensee would be in breach of the Code if it shares with third parties its customers' information that was obtained from the use of its service, without the cust

"Hackers can use maliciously rigged PDF files to hack into corporate systems hosting the BlackBerry Attachment Service, according to a warning from the makers of the popular smartphone. Research in Motion (RIM) issued an advisory with patches for multiple flaws in the PDF distiller service and warned and an attacker could exploit the issues by simply e-mailing a booby-trapped PDF file to a BlackBerry user. The vulnerabilities exist in the PDF distiller of some released versions of the BlackBerry Attachment Service component of the BlackBerry Enterprise Server:"

Despite ominous reports of cyberbullying and "Facebook depression" among young people, the number of parents who are cool with their children - between the ages of 10 and 12 - having a social media account has doubled in a year.

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