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Is a discussion paper on the use of social media policies within public libraries. This is more of how to establish a policy than a policy itself. There are good examples of what to include but it should be made clear that these are by no means the be all and end all to developing a policy. A social media policy should be thought of as a working document, one that can organically grow and adapt to the needs of the organisations and its users.

This is an example of a social media policy in use for a large government organisation and library. The policy was updated in December 2010 and covers in detail the regulations, guidelines and responsibilities of users using social media within the national library.

***Note you will need your CSU logon to access full article*** O'Brien discusses the development of social media policies in local government offices, the casualisation of social media use is discussed and the fact that social media is everywhere and used by almost everyone warrants the need for policies and protocols that inform users of their rights and responsibilities. Instead of restricting social media use, O'Brien advocates that educating and informing users through guidelines is far more proactive and the way forward for web 2.0 technologies.

***Note you will need your CSU logon to access full article*** This article discusses the need for social media policies in organisations and more importantly having organisations accept the fact that social media is being used daily and here to stay. Scott (2010) suggests the development of a new role titled social media administrator, a position that oversees the development of social media policies and the education of users' approach to using social media in the workforce.

Telstra's policy on social media engagement is a good example of how organisations can approach the use of social media within the workforce. While Telstra's main focus is on technology this doesn't mean that other organisation whose main area of business is not technology should be complacent about addressing social media use. The three Rs is a good guideline for employees to remember when using social media: Representing, Responsibility and Respect are key components to using common sense and judgement when using social media within an organisation.