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anonymous

The Mark Hotel Selects Agilysys Point-of-Sale Solutions to Boost Efficiency and Enhance... - 0 views

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    Infogensis POS continues to grow in usage. Next month they will appear at the ICE Totally Gaming Conference to promote their usage for gaming hotels and resorts. Earlier this year, the company solidified a new contract with The Mark Hotel in New York City. Imran Raja, the Director of Technology for The Mark Hotel said, "with Infogensis we have the best of both worlds- a combination of fixed and mobile point-of-sale solutions that deliver comprehensive functionality and maximum flexibility." This new luxury NYC hotel features traditional hotel rooms and residences, a full service salon, and multiple dining options. Infogensis Flex is one of the many reasons why this POS is growing in popularity. It offers hotels the use of a tablet touchscreen in which there are multiple language and menu options to help streamline F&B operations. The property I currently work for utilizes Infogensis POS. It is easy to edit menu options and prices, switch to different outlet menus, and easy for new employees to learn.
ramomar4

New Year, New Challenges: 4 Changes Impacting Restaurants in 2017 - 0 views

  • In 2017, menus will continue to evolve - as they must! Taking advantage of industry trends while they’re hot is a great way to show your guests that your brand is current. Restaurants that can satisfy that need will excel in the new year. Another popular trend in 2017 will be meal kits. People will not only want an exceptional dining experience, they will want to be a part of it. Restaurants can take advantage of this by offering cooking classes and whole meal replacement packages of their own. 
  • Too many restaurant owners and chefs still think they know it all when it comes to guest wants. Their menus are a reflection of this. We often throw around the term “chef driven,” but for too many, the words “chef driven” should really be replaced with “ego driven.” Perhaps in 2017, restaurants should be more “guest driven.” When you are reworking your menu to be more efficient and to satisfy the cravings of the current market, make sure that you use the data from your restaurant POS system. This is a gold mine of information if you tap into it, decipher the data, and apply it to future menu design. Your product mix report will tell you exactly where your guests are spending their money. If you’re smart, you’ll drop the high food cost egocentric items and create more profitable guest desirable ones. 
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    POS can assist restaurant owners and managers adapt to current trends and find their best selling dishes as well as the least popular and change their menus.
wei xie

Salsarita's Generates Attention and Sales with Digital Menu Boards | News | Hospitality... - 1 views

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    In this article, Salsarita's Restaurant installed Digital Menu Board(DMB) techonology in more the third of its locations, on the purpose of generating customer's attention and sales. Being a fan of its reputation for its creative products, Salsarita's Restaurant chosen WAND Corporation as the exclusive supplier of their Digital Menu Boards(DMBS). With this advanced DMB system, Salsarita's Restaurant will be able to add new items to its digital menu by WAND Creative Servise using WAND TRM and synchronise with store, market or chain-wide immediately. The DMB system is also going to help Salsarita's Restaurant generate sales by gaining more customers' attention. it can analysis customers' purchase record and find out the most popular items and lest popular ones, then the restaurant can adjust its menu based on the analysis. Our society is stepping into its electronic age, techonology innovates day by day.One thing stands out to me ‌ this article is that to be a good manager, to generate more salse and profit, you should always keep customers experience"fresh and engaging". To approach that goal, you should always keep your techonology updated.
gaby bestulich

Ruth Chris ipad menus - 0 views

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    Basically the restaurant Ruth Chris is going to go high tech. They are tossing out their old menus and upgrading to having their menus presented on ipads along with the pictures to entice the guests to try something new off of the menu. It will also offer wine selections to partner up with certain menu items. I think that this is a smart idea. Yes, they will up their expenses on getting the ipads and keeping them all up to date but in the long run it becomes a novelty that the restaurant can offer. They only thing I would be worries about with this upgrade is that the restaurants would only need food runners and a few waiters for drinks. Most likely any question a guest could have would be answered by the ipad due to the explanations offered by the application.
anonymous

Getting Started with Chrome extension - Diigo help - 1 views

  • Use the “Save” option to bookmark a page. Bookmarking saves a link to the page in your online Diigo library, allowing you to easily access it later.
  • Highlighting can also be accomplished from the context pop-up. After the Chrome extension is installed, whenever you select text on a webpage, the context pop-up will appear, allowing you to accomplish text-related annotation. Highlight Pop-up Menu – After you highlight some text, position your mouse cursor over it and the highlight pop-up menu will appear. The highlight pop-up menu allows you to add notes to, share, or delete the highlight.
  • Sticky Note Click the middle icon on the annotation toolbar to add a sticky note to the page. With a sticky note, you can write your thoughts anywhere on a web page.
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  • Use the “Save” option to bookmark a page. Bookmarking saves a link to the page in your online Diigo library, allowing you to easily access it later.
  • Highlighting can also be accomplished from the context pop-up. After the Chrome extension is installed, whenever you select text on a webpage, the context pop-up will appear, allowing you to accomplish text-related annotation. Highlight Pop-up Menu – After you highlight some text, position your mouse cursor over it and the highlight pop-up menu will appear. The highlight pop-up menu allows you to add notes to, share, or delete the highlight.
  • Sticky Note Click the middle icon on the annotation toolbar to add a sticky note to the page. With a sticky note, you can write your thoughts anywhere on a web page.
drbucky

Exploring the promise of e-tablet restaurant menus | International Journal of Contempor... - 0 views

  • However, at a fundamental level, menus play an important role in alleviating consumers' perceived risk over the menu items they order in a restaurant.
    • drbucky
       
      While I believe this statement holds true for some sectors in the food and beverage industry, many fine-dining restaurants succeed with a very limited printed menu that belies the formality of the establishment - or with no printed menu at all. Additionally, many restaurants offer verbal descriptions of daily specials, suggesting that visual images are not the only nor most successful way to market the menu.
khiyara_00

eMenu | Digital menu for Restaurants and Hotels | Restaurant interactive menu on iPad o... - 0 views

  • Kiosk Enclosures
  • It can not be unintentionally damaged or intentionally snatched.
  • Kiosk enclosure can be quickly unlocked with a special key and iPad replaced with a fully charged Tablet.
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  • eMenu improves overall efficiency of your business and brings restaurant service to the next level
  • smart menu item promotion system will increase your average by 13-15%.
  • With iMenu you won't have to spend money on designing and printing dozens of expensive menu booklets
  • won't need to hire any extra personnel even during high season. Digital menu system is a self-evident basis of saving.
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    This article provided the various kinds of emenu that can be found. It also gives info on the types needed and the benefits. It also then goes to mention the influence it can have on your business in terms of numbers and how the devices can be used alongside your staff and servicing.
priscillamuniz

Why Switching to Digital Menus for Restaurants Is a Must? - - 0 views

  • Going digital with your menu is inevitable. Plus, it is more convenient for you and your customers. It elevates the customer experience and helps you reduce costs, boost sales, and promote your items in the best ways possible.  When it comes to the digital world, the sky is your limit, so get creative and make your menu more irresistible than ever!
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    Fast casual and casual restaurant's are always looking to improve the customer experience. Providing digital menus can assist with this along with boosting sales, increase efficiency and promoting flexibility and creativity. This also a great marketing tool to show daily specials and entice customers with pics.
elena zhebrun

INTERACTIVE ORDERING SOLUTIONS › E-TABLE - 0 views

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    inamo™ is like no other restaurant anywhere in the world. Located in central London inamo and inamo st james are pioneering Oriental fusion restaurants where the control of the dining experience is placed firmly in the customer's hands. At the core of inamo™ is its interactive ordering system, E-Table™. With an E-Table™ system, diners place orders from an illustrated food and drinks menu projected on to their table surface. Customers also set their table ambience, discover the local neighbourhood, and even order a taxi home. The Content Management System makes Restaurant management easy. All E-Table™ ambience and retail activity is conveniently connected to a central management system. It has been specially developed for E-Table™ and designed so anyone can intuitively control the management process. Features include: Easily update and edit Names, Images, and Descriptions of products. Create and modify food and drink menus. Instantly create paper menus and website copy direct from the Management System. Update images and patterns with direct upload from your computer to change the look and feel of the tables. Create new permanent and seasonal sets of images and patterns. Set up a private dining room. Create custom configurations and apply any combination of themes, menus, images and patterns, to groups of tables on the system. Change your menus according to the day of the week, season, time of the day, special events. Create and modify "where next" maps. Guests can see what they and their group have ordered at any time, call a waitress over to attend to them and request the bill when they are ready to go. A host of extra functions are available - guests can view a live video of the kitchen, order a taxi home, or see what's on at the local cinema.
Allen Lok

New Retail Credit Card Standards Affect Quick Service Restaurants | QSR magazine - 0 views

  • By October 2015, all restaurants and other merchants will be subjected to new Europay, Mastercard, and Visa (EMV) standards, which reflect a shift from magnetic-stripe credit cards to chip-and-pin cards.
  • , the chip-based cards require insertion of the card into a terminal throughout the entire transaction.
  • chip-based cards are less susceptible to fraud.
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  • It’s a rather slow conversion over to EMV. But it’s definitely coming.” View the discussion thread. Subscribe Subscribe to QSR Renew Update Address eLetters Advertising Contact &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Articles Food &amp; BeverageMenu Innovations Marc Halperin: Resident F&amp;B Expert Food Safety Health Ingredients &amp; Dayparts ExpansionQSR 50 Franchising Growth Fast Casual George Green: Fast-Casual Expert Emerging Concepts TechnologyOrdering Social Media Promotions Sustainability Denise Lee Yohn: QSR’s Marketing Guru OperationsExecutive Insights Competition In the Store Consumer Trends Charitable Giving Outside Insights Women in Foodservice Human Resources Alan Philips: Trends to Watch Research QSR 50 OneSource Drive-Thru Study Growth 40 Smart Chain Franchise Opportunities Find a Supplier Find a Job Restaurant Management Events NRA Show <a h
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    A new set of standards is coming up for credit card transactions. EMV or Europay, Mastercard, Visa, standards include a chip-and-pin device on the card that requires the card to be inserted into the card processing terminal. While this does not prevent all fraud, it's important that this standard is mandatory by 2015 and business operators should be preparing for changes.
yiran DING

Mobile POS Is On the Menu at Carmel Cafe | Restaurant/Hospitality POS | News For Point ... - 0 views

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    MenuPad is a mobile POS system designed to operate with existing POS systems, making the system easy to incorporate into a restaurant's operations. Customers can place orders and pay bills with this appilication on iPad. Carmel Café & Wine Bar in Sarasota, Florida, now has this app for the restaurant. The server's traditional role of order-taker is replaced with technology when a mobile POS menu is implemented. However, the still server plays a crucial role in introducing guests to the iPad itself and the software it is running.
Chang Ren

5 Profit Boosters Hidden in your Restaurant Point-of-Sale System | RestaurantNews.com - 0 views

  • Your POS software may have a customer database, that lets you find customers who haven’t visited recently or who love your Chicken Parmesan. &nbsp;Your POS software may even have a built-in loyalty program, that encourages customers to identify themselves and lets you reward customers for purchases.
  • It may tie in to a marketing automation system, that helps you keep in touch with customers via e-mail, text message and social media.
  • Just pick 5 to start, set them up in your point-of-sale software, and count them on a weekly basis. &nbsp;You’ll learn valuable information about your operation, and send an important signal that you are paying attention to food costs
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  • On-the-spot reports, graphs and alerts will let you know if your labor costs are meeting your goals.
  • Take some time on a quarterly basis to review your menu performance reports, update your food cost comparisons, and evaluate your couponing. Use the information your POS system has been gathering to help make informed decisions to improve your bottom line!
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    POS is quite widely used in the field, at least in some restaurant chains. But this article points it out that although many restaurants are using POS, they still underestimate how useful this system can be. So this article introduces five features that POS can have if managers integrate these into POS. All of these features introduced in this article can be summarized into one word, that is tracking!POS can help to keep a track customer information and their preference to build a customer loyalty; POS can track inventory without counting every item in storage; POS can track employee's working hours and give managers alarm; POS can even track the menu information to help managers to make judgements if the menu item are profitable.  It is an investment to have a POS and it is also a waste of using only part of POS features. 
martha villamizar

The CBORD Group, Inc. | Food Service Software Solutions for Multi-Property Hospitality - 0 views

  • NetMenu is a web-based food and beverage management tool for multi-unit food and beverage operations. Its centralized database approach simplifies tasks across multiple properties. Users can access corporate data, yet still have the flexibility to make recipe and menu changes as needed to support their specific needs without affecting other properties. Advanced food production controls reduce waste, enhance quality, and improve margins across the enterprise.
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    Net Menu is a web-based software that not only manages food and beverages recipies and menus, but also provides an opportunity to view food and beverage control, waste, and profit margins.
sbarr011

6 reasons why digital marketing is essential for restaurants - Different Perspective - 0 views

  • It’s time to take advantage of the immediacy, huge reach and visual appeal of digital media. Watch your audience grow, your reservation rates soar, and the positive reviews flood in when you invest in digital marketing for your restaurant.
  • By claiming your business listing on Yelp and Google and establishing a Facebook Page for your restaurant, you can monitor reviews and publicly (or privately) respond to customer complaints and queries.
  • Does your restaurant regularly offer promotions? Do you often have featured menu specials? Use your digital marketing to spread the word! Your website and social media are great avenues to promote them, which will help to build your audience and encourage repeat business.
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  • There’s nothing more frustrating than out of date information online. Use digital marketing to give your customers the information they need: use your website, business listings and social media channels to share your location, opening hours, menu and contact details.
  • Use your social media platforms to share delicious, enticing visuals and fresh, interesting content — try sharing recipes, behind the scenes photos, and limited-time menu items.
  • More than half of social media users in the U.S. agree that social media is the best way for consumers to communicate with companies [2].
  • Digital marketing helps you to share your story with your customers online. Before you begin, make sure you have developed your restaurant’s brand identity.
  • good digital marketing strategy for restaurants should include a website, email marketing and social media.
  • Digital marketing is the promotion of products and services using any kind of digital medium.
  • 75% of smartphone users access restaurant information on the go [1], so having an online presence is essential for your business. The decision of where to eat is most influenced by location, price, and the number of good reviews. So where do you start with promoting your restaurant? Digital marketing may be the answer
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    E-Marketing/ digital marketing help businesses in the hospitality and tourism industry grow and succeed. This article focuses on the importance of e-marketing/digital marketing for the restaurant industry. The article mentions that over 70% of smartphone users access restaurant information on their phone, therefore promoting the restaurant online through a website, social media or e-mail marketing can help drive business. The first way digital marketing can help restaurants would be to develop the brand's story and identity. Secondly, having the restaurant be active and engaging on social media will help build customer loyalty and interaction. Another advantage to digital marketing is sharing menu items, pictures of the restaurants and showing guests having fun online develops visual content and can entice and attract customers. Another point made in the article was to keep the restaurant information such as hours, promotions and restaurant contact info up to date. Incorrect information can lead to customer frustration and loss of business and profit. Another benefit of e-marketing is the ability to offer incentives to the customers and bring them in the door. It is especially important to reward loyal customers. Another benefit listed is to review and interact with customers on platforms such as Yelp and Facebook. All in all, digital marketing is beneficial for business growth not only restaurants, but any business in the hospitality and tourism sector.
Qianqian Kang

Somi Data Reveals Their SuiteServer Application - An Integration App for Point of Sale ... - 0 views

  • To alleviate the issues that come with this process, Somi Data has developed software that allows restaurant employees to easily enter a customer’s order directly from the table to the POS system with just a push of a button; SuiteServertm (from their SuiteOrderstm division).
  • Full POS synchronization with automatic updates for menu item availability and pricing, eliminating a time-consuming and tedious uploading/transferring process. A list of modifiers that can be added to a specific food item, to accommodate to a customer’s exact preferences. A table-side payment option; employees can swipe a customer’s payment method using the tablet/mobile device, saving time from having to return the POS terminal. A ‘Quick Order’ option, giving employees the ability to search the name of a food item, which then brings up a list of food items that match what is typed. The employee can then select it from the list of suggested items, eliminating the process of sifting through different sections of the menu to find the correct item. Instead of typing the order, an employee can also ‘write’ the order on the device with a stylus, and the SuiteServer software will interpret the writing and bring up a list of menu options that match what was written.
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    Somi Data has released the newest method related to POS for restaurants. Only by downloading the APP to the current POS, it can solve the existed problems, which happen sometime such as the traditional, error prone and tedious restaurant ordering process. Some of the important features are: automatically updates for menu item availability and pricing; adding modifiers which can be applied to a specific food; a table-side payment option; a 'quick order' option. With this advancement, customers could no longer worry about whether their order has been sent in, and at the meantime, it could lead to higher satisfaction and faster table turns.
bbguy09

McDonald's Big Mac ATM | PYMNTS.com - 1 views

  • Between 11 a.m. and 2 p.m., the Big Mac ATM will dispense two new sizes of burger
  • In lieu of payment, hungry customers will “pay” with their Twitter handles and get a free lunch.
  • We’re still pretty far from robot chefs, and restaurants still need human staff to cook and serve the food (not to mention they’re needed to maintain the machines).
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  • inexpensive and&nbsp;multifaceted marketing tactic
  • 77 percent of North American customers ages 18 to 34&nbsp;want or expect mobile ordering at fast-food restaurants
  • 79 percent of&nbsp;consumers agreed&nbsp;that restaurant technology improves their guest experience
  • adding ordering features onto its relatively new mobile app
  • experimenting with delivery
  • self-service kiosk ordering, digital smart menu boards, custom-order options and even table service
  • the company is banking on big tech changes
  • it allows McDonald’s to get its products out there and its tech message across without shelling out big marketing bucks that could be better spent on ramping up its other tech offerings and initiatives
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    McDonald's has consistently been "beaten to the punch" by its competitors regarding the use of technology in its restaurants, and it has shown in an overall 10.4 decrease in foot traffic from its peak. In a cross-promotional attempt to advertise its new menu offerings while connecting with a younger (i.e. Millenial) market to show off their increased technological offerings (e.g. mobile ordering, digital smart menu boards, self-service ordering kiosks, and even delivery), McDonald's set up a Big Mac vending machine in Boston's Kenmore Square that dispensed burgers in exchange for a video posted to the consumer's twitter account. This multi-facted marketing technique allowed them to deliver their tech-driven message to potentially several hundred new consumers for every burger that was dispensed. This is a highly cost-effective marketing strategy that will allow McDonald's to focus its resources on continued development of the tech solutions that the event is aimed at promoting.
anonymous

Three Hot Hardware Trends for the Hospitality Industry - Hospitality & Catering News - 3 views

  • ome restaurants are already moving towards replacing menus with either M-POS tablets or fixed kiosks at tables which customers can use to
  • ome restaurants are already moving towards replacing menus with either M-POS tablets or fixed kiosks at tables which customers can use to
  • ome restaurants are already moving towards replacing menus with either M-POS tablets or fixed kiosks at tables which customers can use to
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  • As the hospitality industry has arguably always been more service focused than retail, these developments should be of great interest to the operators of restaurants, bars, pubs, hotels and so on.
  • Hardware has a key role to play in boosting service in the hospitality industry. Here are three emerging trends in hospitality EPOS hardware that do just that.
  • Some restaurants are already moving towards replacing menus with either M-POS tablets or fixed kiosks at tables which customers can use to place an order directly. Kiosks could play a similar role in hotel rooms, allowing guests to order room service or else offering a ‘smart concierge’ facility.
  • Making full use of wireless broadband, this is what Mobile EPOS, or M-POS, solutions like the AURES SWING and iRuggy offer.
  • ome restaurants are already moving towards replacing menus with either M-POS tablets or fixed kiosks at tables which customers can use to
  • What if everything could be done on a single device, at the table, there and then – orders taken, input into the EPOS system, forwarded to the kitchen and processed for payment?
  • Traditionally, scanners have not been a necessary part of the hospitality EPOS arsenal because there has not been a need to scan barcodes or similar when making sales.
  • But there are many more possible uses for kiosks across the hospitality industry. In restaurants, for example, kiosks could replace the maitre d’hotel or dining room manager when they check availability and making reservations when guests arrive, allowing diners instead to choose tables and dining times themselves
    • ngerv001
       
      The influx of millennial travelers has created the need for the ability to be able to customize any and everything possible. Self service kiosks, as well as technological improvements, have reshaped the nature of the hotel experience forever. Hospitality meets them halfway via a host of self-service solutions that are up to the task. Being able to create new options for your guests does not instantly mean abandoning the old. It is important for guests to have the options they need to choose your business regardless of the methods of communication at their disposal.
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    This article highlights three hardware trends that is shaping the modern hospitality industry globally by focusing on the advances experienced in POS technology. The writer emphasizes that since the hospitality industry has been more focused on services than on retail, restaurant, bars, hotel and pub owners should pay keen interest on the technological developments. This technology is beneficial to the hospitality industry, as it will help the operators improve on customer experience. Hardware plays a critical role in improving the services offered in the hospitality industry. The three emerging trends in hospitality mentioned in the article relate to the trends in EPOS hardware in the industry. The first trend mentioned in the article is mobile EPOS (M-POS), which helps in taking orders, inputting them into the EPOS system, have the order forwarded to the kitchen and processing for the order payment by using wireless broadband. The second trend is kiosks that are self-service points in the hospitality industry. Kiosks have several uses like checking availability, making reservations when the patrons arrive in restaurants and allowing guests to order room service in hotel rooms. The last trend is the use of scanners, which is modern EPOS software for setting up a loyalty scheme for businesses. Scanners have not been a necessary part of the hospitality EPOS but their demand has grown due to the increase in popularity for loyalty schemes among businesses.
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    This article talks about the three hardware systems that are trending now in the hospitality industry. The Mobile EPOS, Kioks, and Scanners are all meant to make the job of the company run smoother and more efficiently. The EPOS makes it easier to get everything done in one place, for example placing an order, paying and receiving a receipt. Kiosks allow customers to place their own order and have the food delivered to them. Lastly, scanners are a great help when it come tp updating records.
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    Retail operators are now understanding that point of sale systems can also be used to not only assist in processing the final phase of the checkout but also throughout the entire process to increase the service aspect. The advancement in POS technology is the driving force behind this initiative. Operators of restaurants, bars, pubs, hotels, etc., are using POS technology to improve the customer service experience. The main focus of this is placed on modern specialised EPOS software and hardware systems and how they can help to integrate operations across an entire business. There are three emerging trends in hospitality EPOS hardware that are used to run the software. They are mobile Epos (M-Pos), Kiosks and Scanners. Mobile EPOS (M-POS) use single devices at the table to take orders, input into the EPOS system, forwarded to the kitchen and process the order for payment. Kiosks, on the other hand are self-service points that allow users to process orders and payments separate from collection they can also allow users to check availability and making reservations, allowing them to perform tasks like choosing tables and dining times themselves. Kiosks could play a similar role in hotel rooms, allowing guests to order room service or offering a smart concierge option. The final hardware option mentioned was the use of scanners. Scanners are used in conjunction with the loyalty schemes which are growing in popularity as a way to incentivise repeat business and for updating records.
sigomezsh

How restaurants are bringing tech to the table in 2021 | Restaurant Dive - 1 views

  • Sit-down restaurants have traditionally abstained from digital innovations and other kinds of consumer-facing technology out of fear that these changes could cheapen the diner’s experience and undercut their value proposition
  • among diners who plan to eat inside a dining room or fast food concept in the next few months, 64% say they would sit in the section that offers traditional table service
  • This prioritization seems to directly reflect diner sentiment, with 21% of consumers planning to dine inside a restaurant reporting that contactless payment options would factor into their restaurant choice. This is especially true for younger consumers: 29% of Gen Z diners said contactless payment solutions would influence where they eat compared to 24% of millennials and 18% of Gen X consumers.&nbsp;
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  • Fifty percent of full-service restaurant operators said they have added digital menu access via QR codes since March 2020, according to NRA’s 2021 State of the Industry Report. But it hasn’t become a point of differentiation in the mind of the consumer —&nbsp;only 1 in 5 diners said the option of accessing a restaurant’s menu through their phone or a QR code would make them more likely to choose one restaurant over another in the next few months.&nbsp;
  • "People were less inclined to look up drinks, cocktails and wine through the QR code, so more often than not we would drop the beverage menu with each guest [that featured] a QR code for the food menu, and if they wanted a [physical] food menu it was available upon request."
  • The functionality of an NFC tag or a QR code on a table brings so much digital transformation opportunity that maybe the aesthetic that used to be a primary concern is now a secondary concern."
  • One-hundred percent of foodservice operators reported in a December Panasonic survey that the pandemic has intensified their sense of urgency to adopt transformational technology, and respondents are implementing tech that prioritizes safety and self-service in response.
  • Allowing diners to order and pay at their tables without a waiter, however, could have a material impact on sales and diner satisfaction, he said, because it takes pressure off restaurant employees and diners when the dining room is very busy.
  • There was a stat we were able to generate that paying on your own device rather than waiting for a server to drop off the check actually saves 21 minutes of table time on average across our network… and that’s great for a restaurant because they have the ability to increase their revenue per hour per seat,
  • Digital integration at the table also primes diners to become more loyal customers and gives restaurants greater customer ownership in and outside of the restaurant
  • I can automatically redeem my offers and my coupons from a loyalty program. And from a digital transformation transformation perspective, I'm now a user within that restaurant's ecosystem," May said. "So that means online I can be provided offers that are tailored and personalized to what I had [during] the meal at the restaurant."
  • Some experts believe that air technology within restaurants could eventually become featured design elements as well.
  • According to NRA data, 85% of adults believe going out to a restaurant with family or friends is a better use for down time than cooking at home, and 67% of consumers surveyed between Dec. 4-6 reported they aren’t using restaurants as much as they’d like.&nbsp;
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    This article talks about how we have seen technology in restaurants change in the past year as well as what to expect moving forward. Restaurants have begun to see how new technologies like contactless pay are allowing them to expedite services and benefiting their businesses. It also discusses how even though things like QRs have become more common they won't replace aspects of service experience that are crucial to hospitality.
esuarezrijsdijk

Burger King Unveils Its "Restaurant of Tomorrow" Building Design with New Technology Fe... - 0 views

  • Technology-enabled components of the restaurant blueprints include: Curbside Delivery.&nbsp;Advance orders placed through the mobile app will have dedicated parking spots for curbside delivery. Guests will be able to notify the restaurant team member upon arrival via the app as instructed on the parking signs. Pick Up Lockers.&nbsp;Mobile and delivery orders can also be picked up from coded food lockers facing the exterior of the restaurant. The food will come straight from the kitchen to the pick up lockers. Drive-Thru. A double or triple drive thru features digital menu boards and merchandising. The multi-lane ordering and pick-up expedites the process. Suspended Kitchen and Dining Room.&nbsp;A suspended kitchen and dining room above the drive-thru lanes will be configured to reduce the building footprint. Drive thru guests have their order delivered from the suspended kitchen by a conveyor belt system, and each lane has its own pick-up spot. This restaurant design option features a triple drive thru with a dedicated lane for delivery drivers. The design of this restaurant allows a 100% touchless experience.
  • “We took into consideration how consumer behaviors are changing and our guests will want to interact with our restaurants. The result is a new design concept that is attractive to guests and will allow our franchisees to maximize their return.
  • We designed the interior and exterior spaces like we had a blank sheet of paper, designing without preconceived notions of how a&nbsp;Burger King&nbsp;restaurant should look.
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  • The first new designed restaurants are scheduled to be built in 2021 in Miami, Latin America and Caribbean
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    This article describes a concept Burger King designed in-house which incorporates a number of next-generation unattended-POS and e-menu technologies. The creators envision restaurants that are focused on different modes of delivery and take-out, emphasizing no-contact interfaces. Dedicated apps would be used for ordering, curbside pick-up notification and pick-up locker codes while eMenu-like digital menu boards are employed for the drive-thru lanes.
ajean132

Augmented Reality in Hospitality Industry - Augray Blog - 0 views

  • New technologies such as augmented reality and virtual reality are reshaping the industry. The growing competition in the hospitality industry, as well as the need to stand out, is driving the industry to adopt cutting-edge technology.
  • Using Augmented reality technology in hospitality industry makes the customer experience interactive and immersive.
  • Not having a proper view of the hotel room can hinder their reservation-making process. Thus many hotels, resorts, and third-party websites now provide a 360-degree view of their rooms, properties, and various amenities, making the booking process simple and decisive
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  • Help guests find their way through the hotel with ease. Whether they’re trying to find the pool or spa, or choosing which restaurant to eat at, augmented reality enhances this experience by scanning an image of a map to find their way within the resort.&nbsp;
  • When your guests are waiting to be checked in or out, awaiting their ride, or simply waiting for their food to arrive, you can keep them engaged and entertained by having them scan a QR code and transporting them into an immersive experience using Augmented Reality.
  • In the post-pandemic world, many restaurants and hotels avoid keeping physical menu cards to reduce the spread of germs and infections. Traditional menu cards have been replaced by 2D menu cards that can be viewed on smartphones after scanning QR codes. This reading of a simple menu card can be made fascinating by incorporating AR technology. Creating a mesmerizing menu card enables the customers to visualize the food they will eat before they place their order.
  • Give your guests the chance to know the history and meaning behind the art. This allows the visitors to learn about the culture and story behind the paintings and sculptures. By placing a QR code beside the painting or sculpture, the guests can scan it and view the story behind it in an attractive 3D manner
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    This article shares opportunities for the introduction of augmented reality in the hospitality setting. These modernized methods will allow hospitality properties to stand out from competitors. Guests will also have an improved experience with this technology in place.
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