The New York Times website is down today (by some reports it's because Syrian hackers have attacked it), but here's a (probably illegal) copy of a helpful column on "Tech Tips for the Basic Computer User" by the New York Times's technology reviewer, David Pogue. This documents also contains all the comments. All 1149 of them. :) Many of those comments have helpful tips as well. Even though this was published in 2008, it's still helpful.