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Companies globally are rethinking their CX as the gap between customer expectation of a service and the actual delivery of the service is growing wider by the hour. The 2018 Forrester's Customer Experience Index for US Brands report indicated a decline in customer experience. A total of 287 brands in the US, across 19 industries were ranked. It was noted that of the top 15 brands of last year, 12 showed no sign of improvement. Similarly, of the 19 industries that were ranked, 13 industries showed no significant change or signs of improvement from last year. All in all, the report highlighted that this year there are no CX leaders-for the third time in a row.So, what does it mean to be a CX leader? Your business needs good communication prowess, coupled with empathy to be a CX leader. It essentially means placing customers at the core of your business. And how can you achieve this? Well, your business needs a Business Intelligence and Analytics solution that can turn your system around, and provide insights that help elevate customer experience.

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Archive files are those which are stored in a special type of format in a compressed manner. To remove the virus from archive files you have to follow these steps:

As 2018 comes to an end, it's time to think about what 2019 has in store for your digital presence. Staying up to date with the latest technology and most innovative solutions is challenging as the industry is constantly evolving and transforming. So, how should you plan for so many unpredictable tech trends?

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As we move ahead in time, the innovations in the consumer electronics sector have gained tremendous pace. Follow our comprehensive guide to understand the recent developments in the Television technology space.

Chatbot programming that is a gift of AI. These are interactive bots that interact via chat or voice. You can also make chatbot applications by becoming a Chatbot Expert.

Government departments can use EzySignin's visitor management application to keep a record of all visitors to the departments including information on the visitor, who they visited, what was the purpose of their visit and how long they stay. EzySignin's visitor management application offers Government departments increased security and visibility around all visitors.

Security is a big concern and we understand it well. Install EZYSIGNIN visitors management systems and effortlessly manage all your visitor's entries and exits. Get in touch with our professionals to get further information about our services.

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Data science is an umbrella term that encompasses data analytics, data mining, Artificial Intelligence, machine learning, Deep Learning, and several other related disciplines. In this live training of data science gives you broad exposure to key concepts and tools from Python, R to Machine Learning, and more.

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The VR technology has been around quite some time but it making a buzz recently and potentially holds the future of the mobile technology.

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With the increasing demands of the mobile application in the enterprise, mobile app development needs to deliver product quickly. Now the mobile app technology is changing every day and long time coding process isn't compatible to compete with it. Companies and developers are facing these problems in order to satisfy the need of clients efficiently.

Curious to know more about real-time video analytics using artificial intelligence? You are in the right place. Here, we have highlighted everything you must know before developing an AI analytic video software or application. But before we mention the same, let's check out what video analysis is