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Paul Merrell

Get Satisfaction - People-Powered Customer Service - 0 views

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    Interesting SaaS. Social Helpdesk? Folks post gripes about companies or products. Many companies have assigned folks to respond. E.g., Comcast has 9 staffers responding to customer support issues. Some start-ups are using the service as their only customer support web presence. If we view IT support on a continuum, we begin with in-house call centers, move to newsgroups and outsourced call centers, etc. Now a SaaS in the cloud for many companies' customer support? The company has a great (short) slideshow at . It has a fantastic punchline.
Paul Merrell

Offline Web Applications - 0 views

  • Abstract HTML 5 contains several features that address the challenge of building Web applications that work while offline. This document highlights these features (SQL, offline application caching APIs as well as online/offline events, status, and the localStorage API) from HTML 5 and provides brief tutorials on how these features might be used to create Web applications that work offline.
Gary Edwards

Ajaxian » Making creating DOM-based applications less of a hassle - 0 views

  • Dojo also has an implementation of the Django templating language, dojox.dtl. This is an extremely powerful template engine that, similar to this one, creates the HTML once, then updates it when the data changes. You simply update the data, call the template.render method, and the HTML is updated - no creating nodes repeatedly, no innerHTML or nodeValue access.
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    a framework for JavaScript applications called ViewsHandler. ViewsHandler is not another JavaScript templating solution but works on the assumption that in most cases you'll have to create a lot of HTML initially but you'll only have to change the content of some elements dynamically as new information gets loaded or users interact with the app. So instead of creating a lot of HTML over and over again all I wanted to provide is a way to create all the needed HTML upfront and then have easy access to the parts of the HTML that need updating. The first thing you'll need to do to define your application is to create an object with the different views and pointers to the methods that populate the views:
Gary Edwards

Was JavaScript a mistake? |Fatal Exception | Neil McAllister | InfoWorld - 0 views

  • Maybe if we focused on what we are trying to accomplish (deliver business results more efficiently) vs the gee whiz of all the tools we would be in better shape.
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    Rather than shoehorning more and more functionality into the browser itself (and going through all the rigorous standardization procedures that this requires), maybe it's time we separated the UI from the underlying client-side logic. Let the browser handle the View. Let the Controller exist somewhere else, independent of the presentation layer. We already have a means to achieve this separation for client-side code today: browser plug-ins.
Paul Merrell

YouTube - Lessig on McCain on Tech - 0 views

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    Last week, the John McCain campaign finally published its technology platform plank. Larry Lessig takes a critical look at it on three major issues: [i] U.S. broadband uptake relative to other nations; [ii] network neutrality. as it relates to the freedom of internet users to select what use they wish to make of the internet; and [iii how the McCain platform contrasts with the Obama technology plank. Lessig's normal luciidity and in-depth research shines brightly in this Informative video presentation to make his point that the future of the Web is now a presidential campaign issue.
Paul Merrell

Gmail leaves Google Apps admins nervous | InfoWorld | News | 2008-08-15 | By Juan Carlo... - 0 views

  • Because vendors host applications in their own datacenters, companies don't have to concern themselves with hardware provisioning and software maintenance. By living in the Internet "cloud," these hosted applications simplify sharing and collaboration among employees. However, the experience of users living through the recent Google Apps outages could serve as a deterrent to some IT and business managers who might not be ready to ditch conventional software packages that are installed on their servers.
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    Google apps goes down three times in less than a week.
Gary Edwards

Atlassian Confluence Connects with Office, MOSS - 0 views

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    Atlassian has released the latest version of their Confluence enterprise wiki software, officially releasing their SharePoint Connector and a new Connector that will make many MS Office and Open Office users happy.
Paul Merrell

Accessible Rich Internet Applications (WAI-ARIA) Version 1.0 - 0 views

  • Accessibility of Web content to people with disabilities requires semantic information about widgets, structures, and behaviors, in order to allow Assistive Technologies to make appropriate transformations. This specification provides an ontology of roles, states, and properties that set out an abstract model for accessible interfaces and can be used to improve the accessibility and interoperability of Web Content and Applications. This information can be mapped to accessibility frameworks that use this information to provide alternative access solutions. Similarly, this information can be used to change the rendering of content dynamically using different style sheet properties. The result is an interoperable method for associating behaviors with document-level markup. This document is part of the WAI-ARIA suite described in the ARIA Overview.
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    New working draft from W3C. See also details of the call for comment: http://lists.w3.org/Archives/Public/w3c-wai-ig/2008JulSep/0034
Gary Edwards

A Simpler Approach To SOA -- Web-Oriented Architecture -- InformationWeek - 1 views

  • Expanding the Influence of Content Management with Business Service Management Breaking down the silos: from change process to release automation
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    "Web-oriented architectures are easier to implement and offer a similar flexibility to SOA." Lengthy discussion concerning the WOA approach for the quick implementation of Web Application and Data bound services. Think the Comcast OpenSTack model :)
Gary Edwards

The Future of the Web | Freebase and the Parralax Browser - 0 views

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    Excellent review of the Freebase project that includes a video of the Parralax Browser in action. Incredible stuff! Great video Google is essentially a media company - as Tom Foremski succinctly points out here - logging your actions for Ad Word generation like a supermarket rewards card program while leveraging brute force search of the indexed web as you search for your keywords and phrases. Wikipedia is essentially a single destination site, which means lots of laborious single issue searching. The semantic web is a vision of information that is understandable by computers, so that they can perform more of the tedious work involved in finding, sharing and combining information on the web.
Paul Merrell

Google Open Sources Google XML Pages - O'Reilly News - 0 views

  • OSCON 2008, Gonsalves made the announcement that, after several years of consideration, Google was releasing Google XML Pages (or GXP) under the Apache Open Source License.
  • At OSCON 2008, Gonsalves made the announcement that, after several years of consideration, Google was releasing Google XML Pages (or GXP) under the Apache Open Source License.
  • Originally developed as a Python interpreter that produced Java source code, gxp was rewritten in 2006-7 to be a completely Java based application. The idea behind gxp is fairly simple (and is one that is used, in slightly different fashion, for Microsoft's XAML and Silverlight) - a web designer can declare a number of XML namespaces that define specific libraries on an XHTML or GXP container element, intermixing GXP and XHTML code in order to perform conditional logic, invoke server components, define state variables or create template modules. This GXP code is then parsed and used to generate the relevant Java code, which in turn is compiled into a server module invoked from within a Java servlet engine such as Tomcat or Jetty and cached on the server.
Paul Merrell

InternetNews Realtime IT News - Citrix CTO Eyes the Future of Virtualization - 0 views

  • The need for openness led major players in the virtualization market to jointly create a proposed standard, the Open Virtual Machine Format (OVF). Members of the team were XenSource, which is owned by Citrix, VMware, Microsoft, HP, IBM and Dell. The OVF was submitted to the Distributed Management Task Force (DMTF), which develops management standards and promotes interoperability for enterprise and Internet environments. The DMTF accepted the proposed standard in September. The OVF will package all VMs with an XML wrapper that will let them run on any virtualization platform. It will also incorporate a security check to ensure that the VM has not been tampered with; metadata about what hardware or hypervisor the VM can run on; and a license check. The DMTF said the OVF will be rolled out this year.
Paul Merrell

Ubuntu Goes Enterprise - CIO.com - Business Technology Leadership - 0 views

  • Canonical, Ubuntu's parent company, is finally taking serious action on its long-announced plans to become a serious enterprise Linux player. The Isle of Man-based Linux distributor isn't just targeting data center servers, although that's on its list.
  • The plan is for VARs (value added resellers) and system integrators to brand the complete package under their own names.
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    Ubuntu Enterprise to ship with Zimbra, Alfresco, and Unison in easy-to-install packages, plus IBM Notes-related collaboration software packages.
Gary Edwards

Does your OS matter in a cloud? | It's the Business Process - not the Application! | Ta... - 0 views

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    The question proposed is tha tof how OSS will be impacted by SaaS and Cloud Computing? My position, as stated in this reply, is that OSS will become even more important going forward. The comment includes WebKit, XAML, Client/Server, and the great transition to Client/ Web-Stack /server models.
Paul Merrell

Thomas R. Bruce on interoperability and legal information | Universal Interoperability ... - 0 views

  • Legal Information Institute ("LII") founder and director Thomas R. Bruce has begun an excellent series of blog articles on the vital role of intererability in the provision of free legal information to the world, "hacking eGovernment" as he puts it. For those who do not know of him, Mr. Bruce is a giant in the movement to make government information available to everyone. LII is headquartered at the Cornell University School of Law and has international branches. Mr. Bruce's series is one to watch for those pondering the future of hacking eGovernment.
  • Amid all the screeching in the last post, it’s a little hard to figure out what the point was. So I’ll just say it: folks, the future does not lie in putting up huge, centralized collections of caselaw . It lies in building services that can work across many individual collections put up by lots of different people in lots of different institutional settings. Let me say that again: the future does not lie in putting up huge, centralized collections of caselaw. It lies in building services that can work across many individual collections put up by lots of different people in lots of different institutional settings. Services like site-spanning searches, comprehensive current-awareness services, and a scad of interesting mashups in which we put caselaw, statutes and regulations alongside other stuff to make new stuff.
  • Read more.
Gary Edwards

Bill de hÓra: Plugin pros and cons - 0 views

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    excellent overview of plug-in architectures
Paul Merrell

Google Wins Patent For Data Center In A Box; Trouble For Sun, Rackable, IBM? -- Data Ce... - 0 views

  • Google (NSDQ: GOOG) has obtained a broad patent for a data center in a container, which might put a kink in product plans for companies like Sun Microsystems (NSDQ: JAVA), Rackable Systems, and IBM (NYSE: IBM). The patent, granted Tuesday, covers "modular data centers with modular components that can implemented in numerous ways, including as a process, an apparatus, a system, a device, or a method."
  • The U.S. Patent Trademark Office site reveals patent number 7,278,273 as describing modules in intermodal shipping containers, or those that can be shipped by multiple carriers and systems. It also covers computing systems mounted within temperature-controlled containers, configured so they can ship easily, be factory built and deployed at data center sites.
  • If this sounds familiar, it might just be. Google's patent description resembles Sun Microsystems' data center in a box, called Project Blackbox. During its debut last year, Sun installed a Blackbox -- essentially a cargo container for 18-wheelers -- outside of Grand Central Station in New York City to show how easily one of their data centers could be installed. Google's patent description also has similarities to Rackable Systems' ICE Cube as well as IBM's Scalable Modular Data Center.
Paul Merrell

Sun Modular Datacenter S20 - Overview - 0 views

  • Sun Modular Datacenter S20, widely known as Project Blackbox, is revolutionizing how companies, universities, and governments add datacenter capacity. With its high-density, eco-friendly design that enables rapid deployment, game-changing economics, and unimaginable mobility, Sun Modular Datacenter is reaching new customers world-wide who have been waiting for just this type of break-through solution.
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    I was wrong. This page is the hub for Sun Blackbox containerized data center. Check the link titles to press coverage on the Perspectives page and you begin to get an idea why IBM was so desperate to force a hardware deal with Sun and Microsoft. Sun and Microsoft are ripping out and replacing IBM's hardware business.
Paul Merrell

Japan's Underground Datacenter - System News - 0 views

  • 00 meters under the ground in Japan, Sun along with ten other IT firms are building a datacenter. The datacenter is located at such a low depth to take advantage of the cooler air as a means of bringing the 40% of energy usage, for cooling, down a few notches. The datacenter will also be reluctant to Japan’s earthquake potential by being built on the solid bedrock floor of the crater hollowed out for the project.
  • In the underground pictures it is clear that the Sun Modular Datacenter 20 is going to be a successful format for the datacenter because it is self contained and there is an abundant resource of ground water in the cave for a cooling system. The data center will be used by government agencies, it will serve as a service center for IT clients, and it will be used by businesses.
  • The Sun MD 20 Sun is included the design of this datacenter. In the earthquake analysis, the prototype was placed on a large shake table in California, and put through a simulation of the Northridge earthquake of 1993. The results were very conclusive. The location of Japan’s underground datacenter is still undisclosed. More Information
Paul Merrell

Sun's Advanced Datacenter (Santa Clara, CA) - System News - 0 views

  • To run Sun’s award-winning data centers, a modular design containing many "pods" was implemented to save power and time. The modular design aids the building of any sized datacenter. Inside of each pod, there are 24 racks. Each of these 24 racks has a common cooling system as does every other modular building block. The number of pods is limited by the size of the datacenters. Large and small datacenters can benefit from using the pod approach. The module design makes it easy to configure a datacenter to meet a client's requirements. As the datacenter grows over time, adding pods is convenient. The module and pod designs make it easy to adapt to new technology such as blade servers. Some of the ways that Sun’s datacenter modules are designed with the future in mind are as follows:
  • To run Sun’s award-winning data centers, a modular design containing many "pods" was implemented to save power and time. The modular design aids the building of any sized datacenter. Inside of each pod, there are 24 racks. Each of these 24 racks has a common cooling system as does every other modular building block. The number of pods is limited by the size of the datacenters. Large and small datacenters can benefit from using the pod approach. The module design makes it easy to configure a datacenter to meet a client's requirements. As the datacenter grows over time, adding pods is convenient. The module and pod designs make it easy to adapt to new technology such as blade servers.
  • An updated 58-page Sun BluePrint covers Sun's approach to designing datacenters. (Authors - Dean Nelson, Michael Ryan, Serena DeVito, Ramesh KV, Petr Vlasaty, Brett Rucker, and Brian Day): ENERGY EFFICIENT DATACENTERS: THE ROLE OF MODULARITY IN DATACENTER DESIGN. More Information Sun saves $1 million/year with new datacenter Take a Virtual Tour
  • ...3 more annotations...
  • An updated 58-page Sun BluePrint covers Sun's approach to designing datacenters. (Authors - Dean Nelson, Michael Ryan, Serena DeVito, Ramesh KV, Petr Vlasaty, Brett Rucker, and Brian Day): ENERGY EFFICIENT DATACENTERS: THE ROLE OF MODULARITY IN DATACENTER DESIGN.
  • Take a Virtual Tour
  • Other articles in the Hardware section of Volume 125, Issue 1: Sun's Advanced Datacenter (Santa Clara, CA) Modular Approach Is Key to Datacenter Design for Sun Sun Datacenter Switch 3x24 See all archived articles in the
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    This page seems to be the hub for information about the Sun containerized data centers. I've highlighted links as well as text, but not all the text on the page. Info gathered in the process of surfing the linked pages: [i] the 3x24 data switch page recomends redundant Solaris instances; [ii] x64 blade servers are the design target; [iii] there is specific mention of other Sun-managed data centers being erected in Indiana and in Bangalore, India; [iv] the whiff is that Sun might not only be supplying the data centers for the Microsoft cloud but also managing them; and [v] the visual tour is very impressive; clearly some very brilliant people put a lot of hard and creative work into this.
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