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Paul Merrell

NSA Based Malware Used In Massive Cyber-Attack Hitting 74 Countries - 0 views

  • Apparent National Security Agency (NSA) malware has been used in a global cyber-attack, including on British hospitals, in what whistleblower Edward Snowden described as the repercussion of the NSA’s reckless decision to build the tools. “Despite warnings, @NSAGov built dangerous attack tools that could target Western software. Today we see the cost,” Snowden tweeted Friday. At least two hospitals in London were forced to shut down and stop admitting patients after being attacked by the malware, which operates by locking out the user, encrypting data, and demanding a ransom to release it. The attacks hit dozens of other hospitals, ambulance operators, and doctors’ offices as well.
  • The Blackpool Gazette in the northwest reported that medical staff had resorted to using pen and paper when phone and computer systems shut down. Elsewhere, journalist Ollie Cowan tweeted a photo of ambulances “backed up” at Southport Hospital as the staff attempted to cope with the crisis.
  • Other disruptions were reported in at least 74 countries, including Russia, Spain, Turkey, and Japan, and the number is “growing fast,” according to Kaspersky Lab chief Costin Raiu. Security architect Kevin Beau said it was spreading into the U.S. as well. The malware, which Microsoft tested briefly earlier this year, was leaked by a group calling itself the Shadow Brokers, which has been releasing NSA hacking tools online since last year, the New York Times reports. Times journalists Dan Bilefsky and Nicole Perlroth wrote: Microsoft rolled out a patch for the vulnerability in March, but hackers apparently took advantage of the fact that vulnerable targets—particularly hospitals—had yet to update their systems. The malware was circulated by email. Targets were sent an encrypted, compressed file that, once loaded, allowed the ransomware to infiltrate its targets. Reuters reported that the National Health Service (NHS), England’s public health system, was warned about possible hacking earlier in the day, but that by then it was already too late.
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  • A Twitter account with the handle @HackerFantastic, the co-founder of the cyber security company Hacker House, tweeted that the firm had “warned the NHS with Sky news about vulnerabilities they had last year, this was inevitable and bound to happen at some stage.” “In light of today’s attack, Congress needs to be asking @NSAgov if it knows of any other vulnerabilities in software used in our hospitals,” Snowden tweeted. “If @NSAGov had privately disclosed the flaw used to attack hospitals when they *found* it, not when they lost it, this may not have happened.” Disclosing the vulnerability when it was found would have given hospitals years, not months, to update their systems and prepare for an attack, he added.
  • witter user @MalwareTechBlog added, “Something like this is incredibly significant, we’ve not seen P2P spreading on PC via exploits at this scale in nearly a decade.” Patrick Toomey, a staff attorney with the American Civil Liberties Union’s (ACLU) National Security Project, said, “It would be shocking if the NSA knew about this vulnerability but failed to disclose it to Microsoft until after it was stolen.” “These attacks underscore the fact that vulnerabilities will be exploited not just by our security agencies, but by hackers and criminals around the world,” Toomey said. “It is past time for Congress to enhance cybersecurity by passing a law that requires the government to disclose vulnerabilities to companies in a timely manner. Patching security holes immediately, not stockpiling them, is the best way to make everyone’s digital life safer.”
Gonzalo San Gil, PhD.

BPI Hits Record Breaking 100 Million Google Takedowns | TorrentFreak - 0 views

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    " Ernesto on September 22, 2014 C: 40 Breaking The BPI has reached a new milestone in its ongoing efforts to have pirated content removed from the Internet. This week the music industry group reported its 100 millionth URL to Google. Although the takedown notices are processed quickly, the music industry group believes that Google should do more to prevent piracy." [# ! #Music # ! ...doesn't #thrive this way -and everybody knows # ! it-, so # ! guess what's The Aim of this #politics....]
Gonzalo San Gil, PhD.

Researcher Receives Copyright Threat After Exposing Security Hole - TorrentFreak - 1 views

    • Gonzalo San Gil, PhD.
       
      # ! Notices to prevent people's protection # ! Oh, The 'Copyright Enforcement'...
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    [ Andy on July 15, 2015 C: 69 News A researcher who exposed security flaws in tools used to monitor the Internet usage of UK students has been hit with a copyright complaint. 'Slipstream' discovered flaws in Impero Education Pro which could reveal the personal details of thousands of pupils but in response Impero has sent in its legal team. ...]
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    [ Andy on July 15, 2015 C: 69 News A researcher who exposed security flaws in tools used to monitor the Internet usage of UK students has been hit with a copyright complaint. 'Slipstream' discovered flaws in Impero Education Pro which could reveal the personal details of thousands of pupils but in response Impero has sent in its legal team. ...]
Gonzalo San Gil, PhD.

Cox Accuses Rightscorp of Mass Copyright Infringement - TorrentFreak - 0 views

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    " Ernesto on September 24, 2015 C: 7 Breaking Internet provider Cox Communications has hit back at anti-piracy company Rightscorp. While denying responsibility for the alleged copyright infringements of its subscribers, Cox turns the tables, accusing Rightscorp of sharing thousands of copyrighted works without permission."
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    " Ernesto on September 24, 2015 C: 7 Breaking Internet provider Cox Communications has hit back at anti-piracy company Rightscorp. While denying responsibility for the alleged copyright infringements of its subscribers, Cox turns the tables, accusing Rightscorp of sharing thousands of copyrighted works without permission."
Gonzalo San Gil, PhD.

Red Hat Enterprise Linux 6.7 Hits General Availability - 0 views

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    "Red Hat today is announcing the general availability of its Red Hat Enterprise Linux 6.7 (RHEL) milestone. RHEL 6.7 has been in beta deployments since May and is the seventh update to RHEL 6 since the server operating system first debuted in November of 2010."
Gonzalo San Gil, PhD.

Leaked Oscar Movie Screeners Flood Torrent Sites | TorrentFreak (wikinote @ lead)) - 0 views

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    "An unprecedented fast flood of leaked 'screener' copies of movies has hit torrent sites ahead of the official Oscar nominations announcement later this month. The latest Hobbit installment is proving most popular with over 500K downloads in the first 24 hours. None of the movies comes from a traditional 'scene' source." (# ! Hollywood challengers appear dead... https://en.wikipedia.org/wiki/Screener)
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    "An unprecedented fast flood of leaked 'screener' copies of movies has hit torrent sites ahead of the official Oscar nominations announcement later this month. The latest Hobbit installment is proving most popular with over 500K downloads in the first 24 hours. None of the movies comes from a traditional 'scene' source." (# ! Hollywood challengers appear dead... https://en.wikipedia.org/wiki/Screener)
Gonzalo San Gil, PhD.

Tor Challenge hits it out of the park - Free Software Foundation - working together for free software - 0 views

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    "by Zak Rogoff - Published on Sep 23, 2014 09:54 AM If you need to be anonymous online, or evade digital censorship and surveillance, the Tor network has your back. And it's more than a little bit stronger now than it was this spring, thanks to the Tor Challenge. "
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    "by Zak Rogoff - Published on Sep 23, 2014 09:54 AM If you need to be anonymous online, or evade digital censorship and surveillance, the Tor network has your back. And it's more than a little bit stronger now than it was this spring, thanks to the Tor Challenge. "
jimmy-verma

iPhone 6s: The 6 most exciting new features hitting Apple's next iPhone - 0 views

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    Apple's next-generation iPhone 6s and iPhone 6s Plus are set to be released later this year.
Paul Merrell

High Court Rules UK's Surveillance Powers Violate Human Rights - 0 views

  • UK's High Court found the rushed Data Retention and Investigatory Powers Act (DRIPA) to be illegal under the European Convention on Human Rights and EU Charter of Fundamental Rights, both of which require respect for private and family life, as well as protection of personal data in the case of the latter. DRIPA was challenged by two members of Parliament (MPs), Labor's Tom Watson and the Conservative David Davis, who argued that the surveillance of communications wasn't limited to serious crimes, that individual notices for data collection were kept secret, and that no provision existed to protect those who need professional confidentiality, such as lawyers and journalists. DRIPA was pushed through in three days last year after the European Court of Justice ruled that the EU data retention powers were disproportionate, which invalidated the previous data retention law in the UK. The UK High Court also ruled that sections 1 and 2 of DRIPA were unlawful based on the fact that they fail to provide precise policies to ensure that data is only accessed for the purpose of investigating serious crimes. Another major point against DRIPA was that it didn't require judicial approval, which could limit access to only the data that is strictly necessary for investigations.
  • DRIPA passed in only three days, but the Court allowed it to continue for another nine months, to give the UK government enough time to draft new legislation. Although this almost doubles the time in which this law will exist, it might be better in the long term, as it gives the members of Parliament enough time to debate its successor, without having to rush yet another law fearing that the government's surveillance powers will expire. This court ruling arrived at the right time, as the UK government is currently preparing the draft for the Investigative Powers Bill (also called Snooper's Charter by many), which further expands the government's surveillance powers and may even request encryption backdoors. It also joins other recent reviews of the government's surveillance laws that called for much stricter oversight done by judges rather than the government's own members. "Campaigners, MPs across the political spectrum, the Government's own reviewer of terrorism legislation are all calling for judicial oversight and clearer safeguards," said James Welch, Legal Director for Liberty, a human rights organization.
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    The Dark State takes another hit.
Gary Edwards

Running beyond the browser - 0 views

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    Although there are many ways to slice this discussion, it might be useful to compare Adobe RIA and Microsoft Silverlight RIA in terms of web ready, highly interactive documents. The Adobe RIA story is quite different from that of Silverlight. Both however exploit the shortcomings of browsers; shortcomings that are in large part, i think, due to the disconnect the browser community has had with the W3C. The W3C forked off the HTML-CSS path, putting the bulk of their attention into XML, RDF and the Semantic Web. The web developer community stayed the course, pushing the HTML-CSS envelope with JavaScript and some rather stunning CSS magic. Adobe seems to have picked up the HTML-CSS-Javascript trail with a Microsoft innovation to take advantage of browser cache, DHTML (Dynamic HTML). DHTML morphs into AJAX, (which so wild as to have difficulty scaling). And AJAX gets tamed by an Adobe-Apple sponsored WebKit. Most people see WebKit as a browser specific layout engine, and compare it to the IE and Gecko on those terms. I would argue however that WebKit is both a document model and, a document format. For sure it's a framework for very advanced HTML-CSS-DOM-Javascript work. Because the Adobe AIR run-time is based on WebKit layout, WebKit documents can hit on all cylinders across any browser able to implement the AIR plug-in. Meaning, web developers and web content providers need only target the WebKit document model to attain the interactive access ubiquity all seek. Very cool. Let me also add that the WebKit HTML-CSS-DOM-Javascript model is capable of "fixed/flow" representation. I'll explain the importance of "fixed/flow" un momento, but think about how iPhone renders a web page and you'll understand the "flow" side of this equation.
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Paul Merrell

​'Hostile to privacy': Snowden urges internet users to get rid of Dropbox - RT News - 0 views

  • Edward Snowden has hit out at Dropbox and other services he says are “hostile to privacy,” urging web users to abandon unencrypted communication and adjust privacy settings to prevent governments from spying on them in increasingly intrusive ways. “We are no longer citizens, we no longer have leaders. We’re subjects, and we have rulers,” Snowden told The New Yorker magazine in a comprehensive hour-long interview. There isn’t enough investment into security research, into understanding how metadata could better be protected and why that is more necessary today than yesterday, he said.
  • Edward Snowden has hit out at Dropbox and other services he says are “hostile to privacy,” urging web users to abandon unencrypted communication and adjust privacy settings to prevent governments from spying on them in increasingly intrusive ways. “We are no longer citizens, we no longer have leaders. We’re subjects, and we have rulers,” Snowden told The New Yorker magazine in a comprehensive hour-long interview. There isn’t enough investment into security research, into understanding how metadata could better be protected and why that is more necessary today than yesterday, he said.
  • The whistleblower believes one fallacy in how authorities view individual rights has to do with making the individual forsake those rights by default. Snowden’s point is that the moment you are compelled to reveal that you have nothing to hide is when the right to privacy stops being a right – because you are effectively waiving that right. “When you say, ‘I have nothing to hide,’ you’re saying, ‘I don’t care about this right.’ You’re saying, ‘I don’t have this right, because I’ve got to the point where I have to justify it.’ The way rights work is, the government has to justify its intrusion into your rights – you don’t have to justify why you need freedom of speech.” In that situation, it becomes OK to live in a world where one is no longer interested in privacy as such – a world where Facebook, Google and Dropbox have become ubiquitous, and where there are virtually no safeguards against the wrongful use of the information one puts there.
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  • In particular, Snowden advised web users to “get rid” of Dropbox. Such services only insist on encrypting user data during transfer and when being stored on the servers. Other services he recommends instead, such as SpiderOak, encrypt information while it’s on your computer as well. “We're talking about dropping programs that are hostile to privacy,” Snowden said. The same goes for social networks such as Facebook and Google, too. Snowden says they are “dangerous” and proposes that people use other services that allow for encrypted messages to be sent, such as RedPhone or SilentCircle.
Gonzalo San Gil, PhD.

Tizen Starts 2015 With a Bang | Linux.com - 0 views

    • Gonzalo San Gil, PhD.
       
      # ! #Tizen needs a push to protect Citizens (Software) Freedom as recently Microsoft got Android.. [http://techrights.org/2015/03/23/bribes-vs-android/]
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    [... 2014 was a big year, with Tizen wearables and cameras hitting the market, Tizen IVI 3.0 achieving GENIVI 7.0 compliance, and a lot of interesting platform work on Tizen:Common. 2015 has really gotten off to a great start as well, with the announcements at CES that all new Samsung Smart TVs released in 2015 will run Tizen, starting in February. ...]
Gonzalo San Gil, PhD.

Someone Just Tried to Take Down Internet's Backbone with 5 Million Queries/Sec - The Hacker News - 0 views

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    "Someone just DDoSed one of the most critical organs of the Internet anatomy - The Internet's DNS Root Servers. Early last week, a flood of as many as 5 Million queries per second hit many of the Internet's DNS (Domain Name System) Root Servers that act as the authoritative reference for mapping domain names to IP addresses and are a total of 13 in numbers."
Gonzalo San Gil, PhD.

A Guide to the Dark Web's Lighter Side | WIRED - 2 views

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    "Diego Patiño That underground warren of anonymous sites known as the dark web has a reputation for nightmarish stuff like child porn and hit men for hire. It does indeed contain those horrors-and a lot of perfectly decent things. Fire up your Tor browser and explore the lighter sides of the dark web with your conscience intact."
Gonzalo San Gil, PhD.

Porn Piracy Cash Threats to Hit Virgin Media Customers | TorrentFreak - 2 views

    • Gonzalo San Gil, PhD.
       
      # ! all that is got allowing these kind of behavior is # ! leading to a complete disrespect for Intellectual # ! property and its enforcement itself...
Paul Merrell

EFF Hits AT&T With Class Action Lawsuit for Selling Customers' Location to Bounty Hunters - VICE - 0 views

  • The lawsuit, which comes after multiple Motherboard investigations into phone location data selling, is seeking an injunction against AT&T which would try to enforce the deletion of any sold data.
Paul Merrell

Facebook parent hit with record $1.3 billion fine by European regulators | KRON4 - 0 views

  • The European Union slapped Meta with a record $1.3 billion privacy fine Monday and ordered it to stop transferring user data across the Atlantic, the latest salvo in a decadelong case sparked by U.S. cybersnooping fears. The penalty fine of 1.2 billion euros from Ireland’s Data Protection Commission is the biggest since the EU’s strict data privacy regime took effect five years ago, surpassing Amazon’s 746 million euro penalty in 2021 for data protection violations. The Irish watchdog is Meta’s lead privacy regulator in the 27-nation bloc because the Silicon Valley tech giant’s European headquarters is based in Dublin. Meta, which had previously warned that services for its users in Europe could be cut off, vowed to appeal and ask courts to immediately put the decision on hold.
Paul Merrell

BitTorrent Sync creates private, peer-to-peer Dropbox, no cloud required | Ars Technica - 6 views

  • BitTorrent today released folder syncing software that replicates files across multiple computers using the same peer-to-peer file sharing technology that powers BitTorrent clients. The free BitTorrent Sync application is labeled as being in the alpha stage, so it's not necessarily ready for prime-time, but it is publicly available for download and working as advertised on my home network. BitTorrent, Inc. (yes, there is a legitimate company behind BitTorrent) took to its blog to announce the move from a pre-alpha, private program to the publicly available alpha. Additions since the private alpha include one-way synchronization, one-time secrets for sharing files with a friend or colleague, and the ability to exclude specific files and directories.
  • BitTorrent Sync provides "unlimited, secure file-syncing," the company said. "You can use it for remote backup. Or, you can use it to transfer large folders of personal media between users and machines; editors and collaborators. It’s simple. It’s free. It’s the awesome power of P2P, applied to file-syncing." File transfers are encrypted, with private information never being stored on an external server or in the "cloud." "Since Sync is based on P2P and doesn’t require a pit-stop in the cloud, you can transfer files at the maximum speed supported by your network," BitTorrent said. "BitTorrent Sync is specifically designed to handle large files, so you can sync original, high quality, uncompressed files."
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    Direct P2P encrypted file syncing, no cloud intermediate, which should translate to far more secure exchange of files, with less opportunity for snooping by governments or others, than with cloud-based services. 
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    Hey Paul, is there an open source document management system that I could hook the BitTorrent Sync to?
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    More detail please. What do you want to do with the doc management system? Platform? Server-side or stand-alone? Industrial strength and highly configurable or lightweight and simple? What do you mean by "hook?" Not that I would be able to answer anyway. I really know very little about BitTorrent Sync. In fact, as far as I'd gone before your question was to look at the FAQ. It's linked from . But there's a link to a forum on the same page. Giving the first page a quick scan confirms that this really is alpha-state software. But that would probably be a better place to ask. (Just give them more specific information of what you'd like to do.) There are other projects out there working on getting around the surveillance problem. I2P is one that is a farther along than BitTorrent Sync and quite a bit more flexible. See . (But I haven't used it, so caveat emptor.)
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    There is a great list of PRISM Proof software at http://prism-break.org/. Includes a link to I2P. I want to replace gmail though, but would like another Web based system since I need multi device access. Of course, I need to replace my Google Apps / Google Docs system. That's why I asked about a PRISM Proof sync-share-store DMS. My guess is that there are many users similarly seeking a PRISM Proof platform of communications, content and collaborative computing systems. BusinessIndiser.com is crushed with articles about Google struggling to squirm out from under the NSA PRISM boot-on-the-back-of-their-neck situation. As if blaming the NSA makes up for the dragnet that they consented/allowed/conceded to cover their entire platform. Perhaps we should be watching Germany? There must be tons of startup operations underway, all seeking to replace Google, Amazon, FaceBook, Microsoft, Skype and so many others. It's a great day for Libertyware :)
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    Is the NSA involvement the "Kiss of Death"? Google seems to think so. I'm wondering what the impact would be if ZOHO were to announce a PRISM Proof productivity platform?
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    It is indeed. The E.U. has far more protective digital privacy rights than we do (none). If you're looking for a Dropbox replacement (you should be), for a cloud-based solution take a look at . Unlike Dropbox, all of the encryption/decryption happens on your local machine; Wuala never sees your files unencrypted. Dropbox folks have admitted that there's no technical barrier to them looking at your files. Their encrypt/decrypt operations are done in the cloud (if they actually bother) and they have the key. Which makes it more chilling that the PRISM docs Snowden link make reference to Dropbox being the next cloud service NSA plans to add to their collection. Wuala also is located (as are its servers) in Switzerland, which also has far stronger digital data privacy laws than the U.S. Plus the Swiss are well along the path to E.U. membership; they've ratified many of the E.U. treaties including the treaty on Human Rights, which as I recall is where the digital privacy sections are. I've begun to migrate from Dropbox to Wuala. It seems to be neck and neck with Dropbox on features and supported platforms, with the advantage of a far more secure approach and 5 GB free. But I'd also love to see more approaches akin to IP2 and Bittorrent Sync that provide the means to bypass the cloud. Don't depend on government to ensure digital privacy, route around the government voyeurs. Hmmm ... I wonder if the NSA has the computer capacity to handle millions of people switching to encrypted communication? :-) Thanks for the link to the software list.
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    Re: Google. I don't know if it's the 'kiss of death" but they're definitely going to take a hit, particularly outside the U.S. BTW, I'm remembering from a few years back when the ODF Foundation was still kicking. I did a fair bit of research on the bureaucratic forces in the E.U. that were pushing for the Open Document Exchange Formats. That grew out of a then-ongoing push to get all of the E.U. nations connected via a network that is not dependent on the Internet. It was fairly complete at the time down to the national level and was branching out to the local level and the plan from there was to push connections to business and then to Joe Sixpack and wife. Interop was key, hence ODEF. The E.U. might not be that far away from an ability to sever the digital connections with the U.S. Say a bunch of daisy-chained proxy anonymizers for communications with the U.S. Of course they'd have to block the UK from the network and treat it like it is the U.S. There's a formal signals intelligence service collaboration/integration dating back to WW 2, as I recall, among the U.S., the U.K., Canada, Australia, and New Zealand. Don't remember its name. But it's the same group of nations that were collaborating on Echelon. So the E.U. wouldn't want to let the UK fox inside their new chicken coop. Ah, it's just a fantasy. The U.S. and the E.U. are too interdependent. I have no idea hard it would be for the Zoho folk to come up with desktop/side encryption/decryption. And I don't know whether their servers are located outside the reach of a U.S. court's search warrant. But I think Google is going to have to move in that direction fast if it wants to minimize the damage. Or get way out in front of the hounds chomping at the NSA's ankles and reduce the NSA to compost. OTOH, Google might be a government covert op. for all I know. :-) I'm really enjoying watching the NSA show. Who knows what facet of their Big Brother operation gets revealed next?
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    ZOHO is an Indian company with USA marketing offices. No idea where the server farm is located, but they were not on the NSA list. I've known Raju Vegesna for years, mostly from the old Web 2.0 and Office 2.0 Conferences. Raju runs the USA offices in Santa Clara. I'll try to catch up with him on Thursday. How he could miss this once in a lifetime moment to clean out Google, Microsoft and SalesForce.com is something I'd like to find out about. Thanks for the Wuala tip. You sent me that years ago, when i was working on research and design for the SurDocs project. Incredible that all our notes, research, designs and correspondence was left to rot in Google Wave! Too too funny. I recall telling Alex from SurDocs that he had to use a USA host, like Amazon, that could be trusted by USA customers to keep their docs safe and secure. Now look what i've done! I've tossed his entire company information set into the laps of the NSA and their cabal of connected corporatists :)
Paul Merrell

We Need to Save the Internet from the Internet of Things | Motherboard - 0 views

  • Brian Krebs is a popular reporter on the cybersecurity beat. He regularly exposes cybercriminals and their tactics, and consequently is regularly a target of their ire. Last month, he wrote about an online attack-for-hire service that resulted in the arrest of the two proprietors. In the aftermath, his site was taken down by a massive DDoS attack.In many ways, this is nothing new. Distributed denial-of-service attacks are a family of attacks that cause websites and other internet-connected systems to crash by overloading them with traffic. The "distributed" part means that other insecure computers on the internet—sometimes in the millions—are recruited to a botnet to unwittingly participate in the attack. The tactics are decades old; DDoS attacks are perpetrated by lone hackers trying to be annoying, criminals trying to extort money, and governments testing their tactics. There are defenses, and there are companies that offer DDoS mitigation services for hire. Basically, it's a size vs. size game. If the attackers can cobble together a fire hose of data bigger than the defender's capability to cope with, they win. If the defenders can increase their capability in the face of attack, they win. What was new about the Krebs attack was both the massive scale and the particular devices the attackers recruited. Instead of using traditional computers for their botnet, they used CCTV cameras, digital video recorders, home routers, and other embedded computers attached to the internet as part of the Internet of Things. Much has been written about how the IoT is wildly insecure. In fact, the software used to attack Krebs was simple and amateurish. What this attack demonstrates is that the economics of the IoT mean that it will remain insecure unless government steps in to fix the problem. This is a market failure that can't get fixed on its own.
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    Bruce Schneier pointing to a massive security hole in the Internet of Things ("IoT").
Paul Merrell

Comcast hit with FCC's biggest cable fine ever - Oct. 11, 2016 - 0 views

  • Comcast is being forced to pay the largest fine the FCC has ever levied against a cable operator. Its offense: Charging customers for services and equipment they didn't ask for. The company agreed to pay a $2.3 million civil penalty and to submit to a "compliance plan," in which regulators will monitor Comcast for the next five years to ensure it cleans up its act.
  • The FCC said it received over 1,000 complaints from customers, who said Comcast charged them for premium channels, cable boxes, DVRs or other products that they never ordered. In many cases, the FCC said, customers expressly told Comcast that they didn't want the add-on options, but they were charged anyway. Complaints also describe how customers spent "significant time and energy to attempt to remove the unauthorized charges" and get refunds, the commission said. The complaints spurred the FCC to launch an investigation nearly two years ago. Today's settlement marks the conclusion of the probe. Under the five-year compliance plan, Comcast must begin sending customers special notifications every time a new charge or service is added to their bill. The company also has to add a way for customers to easily "block the addition of new services or equipment to their accounts," according to an FCC press release.
  • Comcast (CMCSA) will also be required to compensate or address complaints from customers who have disputed charges, and it will be barred from referring an account to collections or suspending an account that has a disputed charge. Comcast agreed to the fine without admitting any guilt.
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