Comcast seeks to fix awful customer service, admits "it may take a few years" | Ars Technica - 1 views
-
Gonzalo San Gil, PhD. on 28 Sep 14[# The '#Piracy' #blamers start to speak... and rectify.] "Comcast executive Charlie Herrin is aiming to improve Comcast's legendarily poor customer service. Comcast After months of getting bashed for treating customers poorly, Comcast today said it's going to make improving customer service its "number one priority." But the company admitted that "it may take a few years before we can honestly say that a great customer experience is something we're known for.""
-
Gonzalo San Gil, PhD. on 28 Sep 14[# The '#Piracy' #blamers start to speak... and rectify.] "Comcast executive Charlie Herrin is aiming to improve Comcast's legendarily poor customer service. Comcast After months of getting bashed for treating customers poorly, Comcast today said it's going to make improving customer service its "number one priority." But the company admitted that "it may take a few years before we can honestly say that a great customer experience is something we're known for.""