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Throughout the past ten years, the FBI has at varying points in time maintained a particularly close relationship with Best Buy officials and used the company’s Geek Squad employees as informants. But the FBI refuses to confirm or deny key information about how the agency may potentially circumvent computer owners’ Fourth Amendment rights. The Electronic Frontier Foundation (EFF) obtained a handful of documents in response to a Freedom of Information Act (FOIA) lawsuit filed in February of last year. EFF says they show the relationship between the FBI and Geek Squad employees is much “cozier” than they thought.

In court filings, the defense mentioned there were “eight FBI informants at Geek Squad City” from 2007 to 2012. Multiple employees received payments ranging from $500-1000 for work as informants.

There is no evidence that FBI obtained warrants before the Geek Squad informants searched computers they were repairing. It is believed Geek Squad employees routinely search unallocated space for any illegal content that may be on a device and then alert the FBI after conducting “fishing expeditions” for criminal activity, and this is what the FBI trains them to do. EFF sought “records about the extent to which [the FBI] directs and trains Best Buy employees to conduct warrantless searches of people’s devices.” As is clear, the government stonewalled EFF and only released documents that were already referred to by news media. The FBI neither confirmed nor denied whether the agency has “similar relationships with other computer repair facilities or businesses.” The FBI also would not produce any documents that detailed procedures or “training materials” for cultivating informants at computer repair facilities.