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The race is on. Google will win the consumer Web. Microsoft will win the business Web. Sadly i don't think there is any way for Google to challenge Microsoft with regard for the privilege of transitioning existing MSOffice bound workgroup- workflow business processes to the Web. Even if Google Docs could match MSOffice feature to feature, cracking into existing MSOffice workgroups is impossibly hard. Anyone who doubts this ought to take a second look at the Massachusetts ODF Pilot Study, or the recently released Belgium Pilot results. Replacing MSOffice in a workgroup setting is simply too disruptive and costly because of the shared business process problem.

Replace or Re-Purpose? The Belgian Desktop Pilot Study Here is the summary of the Belgian desktop pilot study. The conclusion echoed the findings of Massachusetts and California; they found that they could not use OpenOffice as a replacement for MSOffice. Although there were many reasons sighted, i think they all fit under the larger framework that MSOffice is the center of what turned out to be a sprawling desktop productivity ecosystem.