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Gonzalo San Gil, PhD.

The-Speculative-Invoicing-Handbook.pdf - 0 views

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    "Stage One: Put The Kettle On So you've received a letter, you feel intruded upon and threatened. You're wondering if you even did w hat you've been accused of - well, at least, what your connection , has been accused of... You're not the first and you're unlikely to be the last to get one of these 'nastygrams'. The first step to managing the situation you've been put in is to tackle it calmly. You have been invited to play a game. This particular game requires careful thought and rational, planned actions. It is not best played while emotions are running high; never do anything in haste. You're reading this handbook so you've clearly used your head so far and are on the right track. If you've not already done so, make yourself a cuppa and sit down to read the rest of this. Relax... you're among friends now. Welcome to the team."
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