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Ruth Cuadra

Gartner Predicts a Customer Experience Battlefield - 0 views

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    ...consumer product companies that have relied on developing new features, improved customer service and product innovation to drive growth, now see a future where competitive advantage will be based on the customer experience. What of museums in this environment?
David Bloom

Change.org Petitions Targeting Restaurants Gain Steam - 0 views

  • The online petition site Change.org could be seen as both a blessing and a curse for restaurants. On the one hand, it's an easy way for customers to communicate to businesses what they want. On the other hand, it's an easy way for customers to communicate to businesses what they want. Restaurants, such as In-N-Out, Chick-fil-A, Sizzler, Chipotle, Wendy's and others, are being targeted by Change.org petitions created by customers and other individuals with varying concerns including civil rights, animal rights, environmental sustainability and worker safety.
Johanna Fassbender

Smartphone-enabled hotel rooms give customers control of their experience | Springwise - 0 views

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    all about the experience
Lisa Eriksen

Anxiety-Decreasing Tips For Selling To First-Time Customers | Fast Company | Business +... - 0 views

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    Do we ever really think about first-time visitors from their perspective?
Ruth Cuadra

The top 10 emerging technologies of 2016 - 1 views

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    The World Economic Forum's annual list of this year's breakthrough technologies, published today, includes "socially aware" open AI. As technology for AI assistants expands, imagine that you could walk up to a display in a museum and ask a custom AI assistant any question you like about what you are seeing. Siri and Cortana and Google Assistant and Amazon Echo try to answer questions on all topics, but what if museums and other organizations could build their own add-on packs for their sphere of knowledge? The Getty, for example, would prepare answers to every question they've ever heard about "Statue of a Victorious Youth" and museum visitors (or maybe anybody in the world) could use the add-on pack to find out what they want to know.
Gina Hall

A Future Full of Badges - Commentary - The Chronicle of Higher Education - 2 views

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    What is a digital badge, exactly? The MacArthur foundation says it's "a validated indicator of accomplishment, skill, quality or interest," Students will be able to customize learning goals within the larger curricular framework, integrate continuing peer and faculty feedback about their progress toward achieving those goals, and tailor the way badges and the metadata within them are displayed to the outside world. Students won't just earn badges-they'll build them, in an act of continuous learning.
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    We actually were intrigued by the badges concept for the LF project and considered applying for the grant through the Digital Media & Learning Competition. But we felt we had our hands full with the project at this time - perhaps in the future?
Ruth Cuadra

Futurist Vision: Big Data = Big Opportunity - 1 views

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    big data can help businesses offer much more precisely tailored products or services through an ever-narrower segmentation of customers lots of data points in this article
Ruth Cuadra

Virtual fitting rooms changing the clothes shopping experience - latimes.com - 1 views

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    High-tech sizing machines scan customers and offer a list of recommended clothing, eliminating returns and providing manufacturers with real-world data
Megan Conn

Will millennials kill Costco? - Term Sheet - 0 views

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    "What happens when its customers are a generation that prefers urban living?"  same question could be asked by suburban museums. 
Ruth Cuadra

To Get Users To Make Smarter Choices Now, Show Them Their Future - 0 views

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    I found this article an interesting take on the idea using futures thinking in a personal way to help potential customers/users/visitors think about all kinds of choices they make in terms of how those choices will affect them -- as individuals -- in the future.
Lisa Eriksen

Trippy Mall Pushes the Limits of What Glass Can Do | Wired Design | Wired.com - 0 views

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    Wow.  Beautiful use of glass and great how color is integrated for customer orientation.
Ruth Cuadra

New Balance Makes Sneakers Based on American Literature - 1 views

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    Shoes based on literature. Looking for ways to cross-polinate can be an effective way of keeping customers interested in your product.
Rajesh Gupta

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    Dissertation Help Germany is one of the best online portal where any needy student hire professional writers. Place your order with us to customize your dissertation.
Rajesh Gupta

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rahulsinghseo

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    Axiva Sichem Biotech is a reputed supplier of thermal cycler machine, pcr thermal cycler and pcr machine in India. We are providing quality-rich products within promised time frame to our customers.
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Qualitative Filter Papers, Qualitative Ashless Filter Papers - 0 views

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    Axiva Sichem Biotech is one of the leading exporter, manufacturer, supplier and wholesaler of qualitative filter papers and qualitative ashless filter papers. We are involved in providing utmost quality products to customers that satisfy their entire necessities and requests.
rahulsinghseo

Qualitative Filter Papers Manufacturer and Supplier - Axiva Sichem - 0 views

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    Find one of the leading manufacturer and supplier of qualitative filter paper in India. Our expertise and technical team know-how has assisted us in understanding and fulfilling the requirements f our customers in a précised manner.
Ileana Maestas

Manufacturer Vita Needle Finds Investment in Older Workers Turns a Big Profit - 1 views

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    FABULOUS!!!!
Karen Wade

Charity: water, Salvation Army Target Millennials for Support | TIME.com - 0 views

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    What motivates Millennials to Give?
Ariane Karakalos

The Cost of "Free": Admission Fees at American Art Museums - 0 views

  • Museum theorists such as Elaine Heumann Gurian point out that admission fees may be the single biggest obstacle preventing museums from fulfilling their missions as educational institutions that are open and accessible to the widest range of visitors from all income levels and backgrounds. But is the financial position of most art museums so precarious that the 5 percent of operating budget provided by admissions fees is indispensable to the survival of the institution? Is there a middle ground between free admission and a standard entrance fee?
  • Potential visitors—especially families with children—are often concerned about the financial costs associated with a museum visit, such as transportation, parking and lunch. As the costs have risen, visitors expect greater value for their admission dollars.
  • Many of us have visited museums and seen the words “suggested donation” or “recommended amount” next to the admission fees. The actual amount collected per visitor is often significantly lower than the suggested amount
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  • he Art Institute of Chicago switched from free Tuesdays to free Thursday evenings, from 5-8 p.m.
  • At the time of this writing, there is not much more than anecdotal evidence available on the desired result of racially and ethnically diverse visitors during free evening hours, but the Art Institute of Chicago has every reason to believe its change in free hours achieved this. “We had Chicagoans in the museum who reported that it was their first-ever visit,” Lee said. “We had parents telling us that they were grateful that the free hours allowed them to easily bring their children after work. We had more visitors per free hour than we did when the free hours were on Tuesdays.
  • the competing priorities of ideology, practicality and economics. By designating periods of free admission to attract the infrequent visitor, museums can more easily justify charging an entrance fee on a regular basis
  • Cool Culture, an inventive nonprofit formed in 1999, has created a family pass to 71 cultural institutions in New York City. The pass is intended for low-income families, and the program’s primary clients are Head Start and other subsidized child-care centers. Two-thirds of participants have household incomes below the federal poverty line.
  • Although transportation is not provided, participants can visit at any time and return as many times as they wish.
  • Cool Culture’s success is in the numbers: Families who have the Cool Culture Pass are four times more likely to visit a museum than families without the pass, according to Linda Steele, executive director.    
  • one might logically conclude that museums with no admission fee will attract larger audiences and thus have a better chance at earning more revenue within the museum: more visitors, more sales in shops or restaurants. Upon closer scrutiny, this assumption may not be true.
  • museum visitors who did not pay an admission fee were likely to spend even less on additional goods or services than the average visitor who paid a fee to enter, even they were not museum members.
  • responses from museums of various sizes, settings and budgets. The most commonly mentioned benefits of free admission were service to the community and accessibility to a more diverse audience. Increased exposure, attendance and public relations opportunities also ranked high, as did improved opportunities for individual, corporate and foundation support. The primary drawbacks were lost revenue and the inability to build a membership base. Security concerns also figured prominently.
  • Do Not Touch” signs in art exhibitions. Of the 15 responding museums that offered limited free admission days or hours, more than half reported a significant difference in visitor demographics: seniors, large family groups, school groups, disabled persons and drug or alcohol recovery groups were most likely to attend at these times. Museums in Seattle, Scottsdale, San Diego and the San Francisco Bay area all reported an increase in student visitors on free admission days. Sue Cake, a longtime docent at the Oakland Museum of California, observed that free admission days enabled teachers to assign a museum visit as part of a class lesson, likely a factor for increased student visitation at many museums.
  • can discount or waive admission fees on a case-by-case basis. “The experience should have value like a movie, going out to eat, a concert or any other leisure-time activity,” said Deputy Director Amy Oppio. “It is . . . important for guests to believe in supporting the organization and its mission.” 
  • Not all respondents shared Oppio’s view. One of the survey questions asked about the ideal admission fee structure. Of the 24 museums that responded to this question, 30 percent said that free admission is the way to go. Midge Bowman, executive director of the Frye Art Museum, responded that art museums “should be free as public libraries are. Without this open admission, they remain elitist institutions.”
  • ents we write and the act of imposing an entry fee,” she wrote. “Museums, if they remain oriented toward their paying customers will not . . . feel motivated to become essential elements within the community and an important educational resource for all individuals wishing to learn.”
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