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Instructors were unresponsive and ill-informed, the four graduates said, and the course materials included "nonsensical" PowerPoint slides and poorly scanned pages of books.

"The classroom-management system we use, Sakai, comes with this massive surveillance infrastructure. You can see what students clicked on, and you can see what they did. Early in the semester, I show students all of the tools that follow them around, and we talk about it. I tell them, I'm not going to look. I don't want to decide whether or not you read something based on whether you clicked on the article. I don't want to play these surveillance games. I just want to see, did you write something thoughtful in the forum? We use it to start a conversation about what it means to be a student in this day and age. They usually have no idea that their professors can see every click."