Safety of online consultingOnline consultation methods, although widely used in countries such as Denmark,3 are relatively untested, with recent Cochrane reviews concluding that insufficient evidence exists to make recommendations about their use,4 and doctors and patients voicing safety concerns.5 UK professional bodies advise that emails should be reserved for “appropriate matters” such as scheduling appointments, repeat prescriptions, and test results.6 7 The American Academy of Family Physicians supports online consultations for “established patients” who have …