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Welcome to the Change Management Toolbook! This site has been around since 1997, and we remain focused on the founding vision of offering really useful and free change management content to our web visitors. This is the fourth (and we believe the best!) major revision of the website - it's a lot simpler and much prettier, and we think you will find that it is easier and quicker to get to the information you want. The changes are not limited to the "look and feel" - we've added some really good additional content, and we look forward to ongoing high-quality contributions by our growing global network of contributors.  We hope your visit will be rewarding and hope to have you as a frequent visitor!

Changeologists everywhere: people who are focused on making change happen in their communities, workplaces, and organisations. It's about "what works" in enabling change in fields like sustainability, health, road safety, natural resource management and emergency management. The focus is on ways of thinking that challenge our assumptions, on innovative tools, products, and resources, and on new processes, especially those for facilitating highly diverse groups. It's a rapidly changing field, with plenty to be inspired about, and always something new.

Our Philosophy & Guiding Principles Social systems work as they do because of how we work - how we think and interact. Our habitual ways of thinking and acting typically lead to change efforts shaped by mechanical problem solving and unproductive competition, often among otherwise well-intentioned interveners. In effect, we try to control complex processes that cannot be controlled, and in so doing miss the real opportunities for deeper and more long-lasting change. By contrast, natural systems demonstrate harmony, balance, integration, and ongoing evolution. The new knowledge we see emerging in the world shapes organic processes of change that result in social systems that are more resilient, sustainable, and adaptive. These "integral" learning and change processes knit "inner" and "outer" change, and are both deeply personal and inherently collective.

This book is about effective change. It describes methods for changing "whole systems,"that is, change based on two powerful foundation assumptions: high involvement and a systemic approach to improvement. High involvement means engaging the people in changing their own system.It is systemic because there is a conscious choice to include the people,functions,and ideas that can affect or be affected by the work.Whole system change methods help you initiate high-leverage, sustainable improvements in organizations or communities. "High-leverage" is emphasized because in any improvement effort,we want the highest possible value for the effort invested. We believe that involving people in a systematic way is a key to high leverage and that the methods in this book can provide this leverage for you.You'll need to determine the one(s) best suited to moving your organization or community to the culture you want.We wrote this book to support your efforts. 

The Los Angeles Regional Collaborative for Climate Action and Sustainability (LARC) is a network of local and regional decision-makers ensuring a sustainable Los Angeles County prepared for the impacts of climate change. It is one of seven regional collaboratives in California supporting climate change science, policy and planning efforts across sectors. LARC's climate mitigation and adaptation work is driven by cutting edge research on local climate impacts and information management systems. As LA's sole climate collaborative, LARC's network includes climate practitioners from city and county government, regional agencies, non-profits, businesses, and academia. 

"We activists need to become better "reflectivists", taking the time to understand the system before (and while) engaging with it. We need to better understand the stop-start rhythm of change exhibited by complex systems and adapt our efforts accordingly. And we need to become less arrogant, more willing to learn from accidents, from failures, and from other people. Finally, we have to make friends with ambiguity and uncertainty, while maintaining the energy and determination so essential to changing the world."

At the Design Management Institute we connect design to business, to culture, to customers-to the changing world. We bring together educators, researchers, designers, and leaders from every design discipline, every industry, and every corner of the planet. The results are transformational. Design that delivers competitive advantage. Design that raises the bar of performance, fit, and feel. Design that touches the heart and mind. Design that creates a unique and memorable bond. Design that changes the world.

Code for America hosted Nick Hanauer and Eric Liu for a discussion of their recent book, "Gardens of the Democracy." In it, they challenge Americans to approach the world not as a machinery that needs to be perfected but as a garden that needs constant attention, discretion, and periodic weeding. The book argues that since society and technology have fundamentally changed, so must our notions of citizenship and democracy: turning "the machine" into a garden. 

Collaborative Community is an enabler of transformational change in corporations, local government, social movements, and not-for-profit organisations. Wherever there are people that want to strengthen the communities they are part of, we can help. The manager trying to improve collaboration in her team. The support officer tasked with a community engagement initiative. The business owner wondering where the idea for their next product is going to come from. The environmental manager hoping to embed a culture of environmental awareness in their organisation. To these, and others, we say 'draw on our expertise and experience in fostering collaborative communities'.

To succeed, organizations must blend digital and human capabilities. BCG's diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change through leading-edge management consulting as well as data science, technology and design, digital ventures, and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization to deliver results that help our clients thrive.

We are a team of civil engineers, planners, and sustainability specialists with expertise in land use planning and zoning, municipal finance, transportation planning and design, stormwater management and green infrastructure implementation, and urban design and placemaking. But, design of elaborate, expensive infrastructure projects is not what we do. The leaders of our organization spent the majority of our careers with large firms designing complex, expensive projects, only to later realize we were making things more economically fragile and unsustainable. We acknowledged that before we could do more of the types of projects our communities need, we'd have to change how people think about the way we have been planning and building our cities and neighborhoods. Rather than sit back and wait, we started VERDUNITY to help lead this change.

We provide a transformative global system for thousands of companies and cities to measure, disclose, manage and share environmental information. When provided with the necessary information, market forces can be a major cause of change. Working with the world's largest investors, businesses and governments, CDP is uniquely positioned to catalyze action towards a more sustainable economy. New link https://www.cdp.net/en

Mind the Gap is a trusted international training and research organisation working with people on personal development and organisational change. We do training, facilitation, consultancy, evaluation, research and coaching.

The mission of the Donella Meadows Project is to preserve Donella (Dana) H. Meadows's legacy as an inspiring leader, scholar, writer, and teacher; to manage the intellectual property rights related to Dana's published work; to provide and maintain a comprehensive and easily accessible archive of her work online, including articles, columns, and letters; to develop new resources and programs that apply her ideas to current issues and make them available to an ever-larger network of students, practitioners, and leaders in social change.

The Harwood Institute is a national not-for-profit organization that teaches and coaches people and organizations to solve pressing problems and change how communities work together. Based on 25 years of innovating with communities, The Harwood Institute has developed a proven practice that is used in thousands of communities nationally and worldwide.

The Digital Civil Society Lab at the Stanford Center on Philanthropy and Civil Society created digitalIMPACT.io to support civil society organizations in using digital data ethically, safely, and effectively. The content and tools on the site come from nonprofit and foundation partners. digitalIMPACT.io is designed to help you learn from and share with others. The materials are provided as examples to inform your decision-making, organizational practice, and policy creation. We invite you to use and adapt what you find here, and hope you will share the practices and policies that you've developed. This website is only a start; real change will come as organizations integrate appropriate data management and governance throughout their work.

About Vibrant Planet Vibrant Planet is building a global adaptive management system to accelerate natural carbon drawdown, while mitigating immediate climate change impacts. The team's initial focus is restoring Western US forests to mitigate wildfire risk while stabilizing carbon, water reliability, and biodiversity through a critically-needed data foundation and tech platform that supports better decision making at the ground level. The platform addresses other related issues, including wildland-urban interface risk mitigation and land use planning.   

WHAT IS ENERGY JUSTICE? Energy justice refers to the goal of achieving equity in both the social and economic participation in the energy system, while also remediating social, economic, and health burdens on those disproportionately harmed by the energy system. Energy justice explicitly centers the concerns of communities at the frontline of pollution and climate change ("frontline communities"), working class people, indigenous communities, and those historically disenfranchised by racial and social inequity. Energy justice aims to make energy accessible, affordable, clean, and democratically managed for all communities.

At SupplyShift, we're committed to helping businesses create more transparent, responsible, and resilient supply chains. We believe that, when properly managed, a company's supplier network can deliver incredible value for the company, the greater economy, and can play an important role in changing our world for the better.

As our politics and public life have become increasingly divisive and toxic, too many Americans no longer see their realities reflected and no longer believe that they can make a difference. Real progress in communities can be hard to come by. And yet, across the country, people yearn to believe that we can get things done together and make hope real for everyone. It is this belief in people's innate ability to come together and create authentic hope, that sparked a then 27-year-old Richard C. Harwood to found The Harwood Institute for Public Innovation and dedicate himself to making the case for a different kind of public life and politics. For more than 20 years, through innovation, on-the-ground efforts, and ground-breaking research, we know what it takes to get things done in communities and strengthen our civic culture. We help people develop into Public Innovators, build Boundary Spanning Organizations, grow common spaces for innovation and learning, and cultivate the conditions, norms, and productive narratives that help their communities move forward. Today, our approach is being used by tens of thousands of individuals in communities across the U.S. and around the globe. But more is needed. We have an audacious strategy to make a case for a different kind of public life and politics and to spread these ideas, insights, and approaches so that people can make them their own. Of course, no single organization or individual can make these changes on their own; but, together, we can.