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Nicky Hayward-Wright

The 2011 State of Community Management Report: Best Practices from Practitioners - 0 views

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    The Community Roundtable, 2011 Organizations understand that using social technologies successfully requires both business process adaptation and people that understand how to manage these new social environments - at both a tactical and a strategic level. The conversation is no longer primarily about technology but about doing business effectively in a new communications environment.  Community management is a critical element of managing networked environments effectively.
Nicky Hayward-Wright

Social learning resources - 0 views

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    Centre for Learning & Performance Technologies, Jane Hart | Free resources on using new technologies including social media and social networking tools to work and learn smarter. Resources include: tool directory for learning and working; social learning guides for Twitter, Facebook, Google buzz; social learning examples, webinars, reading lists, articles.
Nicky Hayward-Wright

Annotated Bibliography - Twitter, Social Networking and Communities of Practice - 0 views

  • Honeycutt, C., & Herring, S. (2009). Beyond microblogging: Conversation and collaboration via Twitter.
  • Hung, D., & Nichani, M. (2002). Differentiating between communities of practice (CoPs) and quasi-communities: Can CoPs exist online? International Journal on E-Learning, 1(3), 23-29.
  • Johnson, C. M. (2001). A survey of current research on online communities of practice. Internet and Higher Education, 4, 45 – 60.
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  • Johnson, S. (2009, June 5, 2009). How Twitter will change the way we live. Time, Retrieved September 30, 2009, from
  • Moore, B. (2008). Using technology to promote communities of practice (CoP) in social work education. Social Work Education, 27(6), 592-600.
  • Thompson, C. (2007, June 26). Clive Thompson on how Twitter creates a social sixth sense. Wired, 15.07, Retrieved September 30, 2009 from http://www.wired.com/techbiz/media/magazine/15-07/st_thompson/
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    The Electronic Journal for English as a Second Language, 2009, 13(2) | Annotated bibliography by Kirsti Newgarden, University of Connecticut, American English Language Institute.  While the focus of the author is in the area of second language learners, the bibliography will provide useful references "for those interested in the educational value and potential use of social networking technologies for online learning, mobile learning, student recruitment, and engagement of students in learning.
Nicky Hayward-Wright

Using Online Tools to Engage - and be Engaged by -The Public - 0 views

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    IBM Center for the Business of Government | Matt Leighninger | May 2011 |  40 page PDF |  Visual report which indicates 10 different tactics to engage the public online with approximately 40 different technologies to support this engagement. Includes case studies for each scenario. Also refer to the related resources section.
Nicky Hayward-Wright

Understanding Knowledge-Sharing in Online Communities of Practice - 3 views

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    Information Technology is no longer regarded solely as a repository within knowledge management but also as acollaborative tool. This change of role gives rise to online communities (OLCs), which extend the loci of existing communities ofpractice. To leverage the potential of these communities, organisations must understand the mechanisms underpinningmembers' decisions to share knowledge and expertise within the community. This paper discusses existing research anddevelops a theoretical model of factors that affect knowledge sharing in OLCs. The aim is to increase our understanding of theantecedents to knowledge-sharing in OLCs
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