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"As a matter of fact, the questions that zip through my mind everytime I think of how I can improve my own skills at community building, are so many that I always end up with more unanswered doubts than solutions. * How do you nurture engagement inside your community? * How do you keep the community going? * How do you get people to socialize inside a new community? To get some answers to these critical questions, I have briefly taken hostage online facilitation and community-building expert Nancy White during her last Rome visit, a few days ago.Nancy is a truly experienced person in this area and she always speaks out of the ongoing in-depth experience she has with real communities, both online and in real life. Her answers are non-technical, pragmatical, and if you are not into community building yet, quite enlightening."

Online Communities and Their Impact on Business. Part One: How online community works This is Part One of the report. To return to the Introduction, click here. Summary Working with online communities has long been touted as a great way for a company to save money in its marketing, support, sales, and even product development. But for most companies, the diversity of communities online, and the challenge of learning how to work with them, is daunting. Most companies don't understand how online communities work, how they make a difference, and how to engage with them. Among the companies that have tried to work with communities online, many have found that they conversation is dominated by extreme enthusiasts rather than average users, and have concluded that online community is a distraction from their real customers. That turns out to be a very dangerous mistake. Rubicon Consulting's web practice team recently conducted a broad survey of US web users to understand better how people in the US use the web, with a special focus on web community and its effect on consumers. Key findings of that survey, and its implications for companies, include:

"July 27, 2010 Ten Factors that Determine Online Student Success at Community Colleges By: Christopher Hill in Distance Learning * * * ShareThis Community colleges are especially prone to problems with student completion of courses and retention of the students to graduation. To assist these institutions in addressing problems of persistence among online students, Robert Knipe, dean of learning technologies at Genesee Community College, undertook a study with area colleagues to learn what factors are most critical in predicting success, with an eye to understanding which factors are in the college's control and which may predict a student at risk for failing to persist. Persistence is a key issue for community colleges because they tend to be driven by FTEs. These institutions are typically open admission, and maintaining a certain level of FTE determines the school's funding for the next year. To better understand online course persistence, Knipe contacted colleagues at area community colleges. "All [were] seeing about a 70 percent on-time completion rate, down from 80 percent," he says. However, most research done at that point on online student persistence focused on programs at the baccalaureate level. So, Knipe constructed a "Top Ten" list based on his research that helps community colleges understand when students are most at risk for not completing an online course."

"Online community building is a key role of a the community manager, This role is a fairly new one, and although it has its roots in the roles of those who managed bulletin boards and discussion forums - when they were often known as facilitators - the role is still emerging and evolving. However, the role of a Community Manager is essentially to encourage, foster and support the engagement of participants in the community, although the way this takes place will depend on the nature and purpose of the online community"

About Ivy Tech Community College Ivy Tech Community College is the nation's largest state-wide community college with single accreditation. It is the state's second largest public post-secondary institution serving more than 111,000 students a year. While our students enjoy the benefits of a large institution, with 23 campuses throughout the state and an average class size of 22, students find personal attention close to home at Ivy Tech Community College. Ivy Tech is the state's most affordable college. Students can earn a degree for less than $6,000. And with credits that transfer, students can save money by completing the first two years of a four-year degree at Ivy Tech. Accelerated, Certified Training (ACT) is delivered by Ivy Tech Community College's Department of Workforce and Economic Development. It offers local affordable solutions for Indiana business and industry training needs. It is accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools.

In the late 90's there was a lot of energy around "virtual communities." They were touted as the ultimate web deployment, the key to online commerce and later online education. Early adopters swarmed sites and racked up web hits in the millions. But then there was a deafening silence. Commerce and media sites began closing down their discussion boards. Even busy boards like CNN's were shuttered. Was the online community movement dead? No, it was just transforming itself, settling down and maturing into a space where it had real value and applicability. The bottom line is that online community or online interaction is not the goal. It's one means for helping groups achieve their goals. It is not necessarily about "online community" but what conditions and process are needed to enable communities to use the online environment.

communities of practice The idea that learning involves a deepening process of participation in a community of practice has gained significant ground in recent years. Communities of practice have also become an important focus within organizational development. In this article we outline the theory and practice of such communities, and examine some of issues and questions for informal educators and those concerned with lifelong learning.

"Social Media Guidelines Social media tools have allowed people and organizations to go beyond the physical boundaries of location, language, culture, and other limitations to connect and collaborate in powerful ways. We strongly encourage the Feinberg School of Medicine community - faculty, staff, researchers, students and alumni groups - to engage, build a network of like-minded scholars, stay connected, share information, and help us promote the medical school's goals and vision. Social media technologies, such as blogs, Facebook, and Twitter, are primarily communication tools. They create opportunities for us to take part in global conversations and reach out to the broadest possible audience. Your professional activities online and off-line reflect both on you and our organization. Therefore, it is important that any members of the Feinberg community engaging in online dialogue are informed of established guiding principles and available tools. The Office of Communications provides the following guiding principles to raise awareness of current best practices and help members of the Feinberg community participate within social media channels. For additional employee code of conduct information, please refer to the Faculty handbook (pdf) and the Staff handbook (pdf). "

These pages seek to describe tools that are used by communities of practice, explain how each functions from a community perspective, and suggest why you might select the tool, given your community's orientation and the activities your community wants. The pages attempt to define each tool, describe relevant features, the tool's uses in a community of practice, how the polarities can show up, examples, and resources. Although not all pages conform to a standard, we have developed a Tool Description Template that suggests a standard of completeness for tools pages. A Use in Combination Template suggests how tools are used together in a community context.

Building an online learning community to support nurse education 24 March 2009 This article explores developing an online learning community that student nurses can use to support their education Abstract Lee, P. (2009) Building an online learning community to support nurse education. Nursing Times; 105: 11. This article explores the topic of developing an online community for student nurses to use in learning. It examines the different definitions and types of e-learning and outlines the online community's role in healthcare education, together with some of its pitfalls. A comparison is then made to the process of bidding on eBay, to determine possible similarities.

"One of the top 10 questions in social media marketing asked is "How do we kick start our community?" This post aims at providing some resources for brands that are preparing their community strategy. The old adage of the field of dreams isn't true -if you build it-they won't neccesarily come. Brands must have a kick start plan to be successful with their community. Below, I'll list out some practices I've heard from companies that have had successful communities, and I'd ask you chime in and add more ways, let's get started, I'll be as specific and actionable as possible."

"Welcome to Communities of Practice Connect to Collaborate to Innovate This is a community platform supporting professional social networks across local government and the public sector. It provides a secure environment for knowledge development and sharing through online communities of practice. "

Why Facilitate Online? Online group interactions do not always "happen" spontaneously. They require care and nurturing: facilitation. The core of facilitation and hosting is to serve the group and assist it in reaching its goals or purpose. Some describe this role as a gardener, a conductor, the distributed leadership of jazz improvisers, a teacher, or an innkeeper. It can be this and more. Levitt, Popkin and Hatch, in their article "Building Online Communities for High Profile Internet Sites" wrote, "Communities are organic in nature and site owners can't make them successful or force them to grow. As site owner can only provide the fertile ground on which a community may grow, and then provide some gentle guidance to help the group thrive. Much of the challenge in fostering an online community is social, rather than technical." Facilitation is a balance between functions that enhance the environment and content, create openness and opportunity, and functions that protect the members from harassment.

Elearning is growing and evolving hand in glove with a constellation of technologies that have their roots in a number of places. One is in collaboration software. If we look back to the origins of the internet (ARPANET) through to today's big emphasis on "Web 2.0" tools, there is a constant thread of the dynamic interplay between technology and the groups using it. The early software was written because scientists needed better ways to collaborate. Usenet evolved as more and more people started using it, creating both technological and social demands on the system. Personal publishing - while easier today with blogs and wikis - has been around since the early nineties, giving voice to people in new ways that ranged wider than their geographic communities, creating learning connections that span the globe. Community influences technology and technology influences community. This is true in the application of technology for learning.

Defining Tools for a New Learning Space: Writing and Reading Class Blogs Sarah Hurlburt Assistant Professor Department of Foreign Languages and Literature Whitman College Walla Walla, WA USA hurlbuse@whitman.edu Abstract This paper uses specific issues surrounding course blogging to provide a series of reflections regarding the articulation between pedagogy and technology in creating a next generation learning space and discourse community. It investigates the underlying structure and necessary constituent elements of a successful blog assignment and examines the notion of natural and unnatural virtual environments and the roles of the reader and the writer-reader. It suggests that blog assignments may not succeed equally well in all subject areas and gives a number of possible reasons. Furthermore, it posits a more nuanced criterion for the definition of goals and the evaluation of the success of a blog assignment as a learning community beyond the presence or absence of comments. Keywords: Web 2.0, learning communities, reader anxiety, constructivist learning, discourse communities, comments

Social Software Introduction When the web was originally introduced to the world it was seen as a means of dramatically improving the way in which people communicate and socialise. Tim Berners Lee, inventor of the worldwide web, saw it as a place where people could share information through a series of hyperlinked pages. "In 1989 one of the main objectives of the WWW was to be a space in which anyone could be creative, to which anyone could contribute." (Tim Berners Lee, 2005) Unfortunately, although the web became an excellent repository of information, it became a place where only technically adept users and organisations would author content. The arrival of new services (often referred to as 'Web 2.0') has helped to remove many of the barriers preventing users from participating. Thanks to this wave of new services we have seen a massive rise in the uptake of web authoring and collaboration. The term this new wave of social activity has been given varies i.e. Social Software, Social Media and Social Computing. The key word is 'Social'! Social software tools, such as blogs, wikis and bookmark sharing services, offer exciting new ways to communicate and collaborate online. Their potential is already being keenly explored in teaching and learning, but they also offer considerable possibilities for research and the business and community engagement (BCE) sectors within higher and further education, since their flexibility and ease of use are particularly well-suited to collaboration across different sectors. As a recent article explained, "The advent of social software has brought a new culture of sharing, and this time around, people are willing to give up some of their knowledge..." (Tebbutt, 2007). Furthermore, social software's increased emphasis on multimedia, as well as text-based content, means that universities can find new ways of harnessing and making their knowledge and research accessible, thus creating what has been described as "a new form of acade

The purpose of your community and the needs of the group will dictate what tools you use and kind of community you build. Internet access, access costs, computer and browser types, geographic and time zone issues all affect the type of community you'll build. If you've got a group of people who all have high Internet connection costs, or who don't have web access, you might be best off using the email, email topic subscription features,and newsletters rather than expecting people to show up and spend (expensive) time in online in conferencing. If you have a geographically diverse group with international time zone disparities, it's hard to get them together for a chat very often, which requires that people show up at the same time and place.

"So you want to build an online community? Here's how you do it."

"Community manager is a role that more companies will adopt in the coming years. Jeremiah Owyang provide a huge list of companies who have such a champion already, and more recently gave businesses a scorecard for whether startups should have a community manager. "

Acceptable Use Policy Version: 10.0 Date: April 2008 Editor: Shirley Wood Contents * Background and Definitions * Acceptable Use * Unacceptable Use * Access to Other Networks via JANET * Passing on and Resale of JANET Service * Compliance * Explanatory notes Background and Definitions Background and Definitions 1. "JANET" is the name given both to an electronic communications network and a collection of electronic communications networking services and facilities that support the requirements of the UK higher and further education and research community. JANET is managed by JANET(UK) on behalf of the Higher Education Funding Council for England and its partner funding bodies, via their Joint Information Systems Committee (the "JISC").