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Gary Edwards

Email took an almighty beating this week, but it's far from dead | VentureBeat | Apps |... - 0 views

  • Yesterday, email-killing team-collaboration upstart Slack nabbed another $200 million in funding, valuing the company at $3.8 billion. But perhaps more importantly, Slack now claims 2.7 million daily active users, up from 2.3 million just last month, with big-brand customers including CenturyLink, CBS, Dow Jones, Harvard University, Samsung, the U.S. State Department, and the Federal Aviation Administration.
  • Fast-forward six years and you could now say that SMS is also on the way out, replaced by a plethora of Internet-based messaging services. But Sandberg had a point — looking at the methods of communication that permeate the lives of young people gives the biggest clue as to where we’re heading. But it will be a gradual process guided by the demographics of people who use a given service; Uber may be phasing out email completely, but that’s because the majority of its users — in the U.S. at least — are under the age of 35 according to recent reports. But an airline such as KLM will have customers spanning all age groups, so it would be less likely to switch off telephone or email support quite so quickly.
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    "While 2016 is shaping up to be the year virtual reality and the Internet of Things went mainstream, it could also go down in history as the year email's much-touted demise cranked into overdrive. At least, if this week's events are anything to go by. With the likes of Facebook, WhatsApp, Snapchat, Twitter, and a myriad of communication conduits springing up over the past decade, there's little question that people use email less than they once did for personal communications, and when you swing the demographic dial down to teenagers, the shift is even more pronounced. But email has remained in rude health despite the rise in mobile messaging, and this has been in no small part due to businesses - within companies, between companies, and between companies and customers. But things are changing."
Gary Edwards

Windows comes up third in OS clash two years early | CIO - 0 views

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    "Microsoft's Windows, which in 2015 fell to third place among the world's operating systems, will continue to lose share this year to both Android and Apple's combined OS X and iOS, Gartner said today. Download the March 2016 digital issue Inside: What you need to know about staffing up for IoT, how cloud and SDN set Veritas free & much more! READ NOW Not until 2017 will Windows begin to recoup some of the losses it's sustained since 2013, Gartner said in its latest device forecast. The continued decline of Windows makes Microsoft's job of pivoting to explorations of cross-platform opportunities all the more pressing. And it goes a long way to explain Redmond's drumbeat of new strategies, including this week's announcement that it will pursue a "conversations as a platform" initiative that aims to put automated assistants, or "bots," front and center on not just Windows, but also Android and iOS. According to Gartner, which provided Computerworld with its forecast broken out by operating systems, Windows will power about 283 million devices shipped in 2015, a 3.4% year-over-year decline. The 283 million represents 11.7% of the total of 2.4 billion devices shipped, over 80% of that number smartphones, and the majority of those smartphones running Google's Android. Six months ago, Gartner's forecast had pegged Windows in 2016 at 308 million devices, or 12.9% of the total. Gartner regularly downsized its estimates of both total devices shipped and Windows' portion of those shipments throughout 2015. The trend continued into 2016. In fact, last September, Gartner predicted that Windows would not slip behind Apple's combined OS X and iOS until 2017. But according to the research firm's latest data, Windows dropped to No. 3 in 2015, thanks to Apple shipping 297 million OS X/iOS devices -- 4 million more than Windows -- and grabbing the second spot behind way-way-out-there Android and its leading 1.3 billion devices. In Gartner's current forecast, Windows will dip 3
Gary Edwards

Task management app Asana raises $50M at a $600M valuation led by YC's Sam Altman | Tec... - 0 views

  • As more businesses move their work processes online — creating documents and other data in apps like Quip or Google Docs or Microsoft through; communicating with each other (think Slack or Yammer) — productivity apps are having a moment right now. Just last week, BetterWorks — another platform that helps workers set and manage tasks and goals — announced a Series B of $20 million.
  • Indeed, in addition to BetterWorks and Asana itself, there are others like Basecamp, Wrike and Trello all offering ways to boost productivity and help organize so-called knowledge workers (essentially, those tied to keyboards or screens to get their jobs done). That makes for a competitive landscape but also a sign of how there is a ripe opportunity to do more.
  • For its part, Asana has been testing a beta of a product called Track Anything, which sounds like a dashboard-style product that will let people automatically signal to colleagues jobs for completing tasks without them having to do the legwork. In a working world where we are forever multitasking and may be more intent on getting things done rather than ticking and updating progress reports to let people know that we have, adding in automation seems to be an essential development. This is a challenge that others are tackling, too. BetterWorks is building integrations with whatever software use most, which in turn communicates our progress on a task in the background.
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    "Asana, an enterprise app that lets people set and track projects and other goals, has hit a goal of its own: today, the company is announcing that it has raised $50 million. The Series C round - led by Y-Combinator's Sam Altman - values the company at $600 million, the company tells me. As a bit of context, Asana last raised $28 million in 2012; that Series B was at a $280 million valuation, according to our sources. Co-founded in 2009 by Facebook co-founder Dustin Moskovitz and early FB employee Justin Rosenstein out of the belief, in their own words, that "every team in the world is capable of accomplishing bigger goals, and that software could help empower them to drive work forward with more ease, clarity, and accountability," the company will be using the funds to continue building out Asana's functionality (more on that below) and also expand its customer base internationally (it's largely a US-based list of clients today)."
Gary Edwards

Microsoft Office 365, Google Apps in use together for many enterprises - GeekWire - 0 views

  • Okta, a company focused on verifying identities across devices, found that the average employee has access to between 10 and 16 cloud-based apps. Microsoft Office 365 is the most-used app, with Salesforce, Box, Google Apps and Amazon Web Services also making the top five.
  • Microsoft actually extended their lead over the past year. That may be, in part, due to the growth of Office 365 as the go-to way to licence apps like Word and Excel on mobile and desktop devices alike. And with more employees using mobile devices to get work done, they want the same access to Office apps as they have to things like Slack and Google Apps.
  • Office is also maintaining its dominance even as companies add Google Apps to their offerings, letting employees choose between Microsoft or Google options. It turns out that employees stick with Office apps for many projects they’re getting done on their own, but when collaborating they switch to Google products.
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  • Email-killer Slack is also moving up quickly, with a 77 percent increase in adoption in the second half of 2015. For companies that use Slack, it is used widely throughout the organization. While Amazon Web Services are used by less than 10 percent of employees on average, Slack is in use by nearly three-quarters of employees at organizations that use it at all. That puts Slack behind just four apps (including Microsoft Office 365) in terms of saturation.
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    "Microsoft has held its dominance in the software market in part because it is the go-to provider for many business solutions. Word, Excel and Powerpoint are essential pieces of software across almost any industry, whether they are used for presentations and memos or tracking expenses and marketing products. However, enterprise apps from competitors are growing in popularity, according to a new report from Okta, with apps and services filling gaps left by Microsoft's products. That doesn't mean Microsoft is losing ground, though. In fact, Okta found that Google Apps and Microsoft Office 365 use overlaps at more than 40 percent of companies."
Gary Edwards

Google cloud chief on tackling the enterprise | CIO - 0 views

  • Now that companies can store all the data they want in the cloud for as little as $0.01 per GB per month, figuring out what to do with it all is a significant challenge, according to Greg DeMichillie, Google Cloud Platform's (GCP) director of product management, who spoke with CIO.com at the GCP user conference last week. "It's the needle in the haystack," DeMichillie says. "Companies are drowning in data that they know, or that they suspect, there's value in ... but they don't know how to get the value out of it."
  • "You don't replace a well-functioning application just because there's newer technology," he says. "You replace when the business need drives a need to modernize the application." 
  • Web serving technologies, data and analytics, archiving, storage, and developer tests tend to be the lowest hanging fruit for most companies, according to DeMichillie, because they're the easiest to move and deliver the quickest ROI. Businesses should try to shrink the footprint of legacy IT with the goal of moving all future development in the cloud, he says.
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  • Google's own products also benefit as the company open sources more of its technical infrastructure for GCP customers. For example, GCP shares a lot of underlying technology with Google for Work, including identity and access controls, users provisioning, and synchronizing with on-premise Microsoft Active Directory, according to DeMichillie.
  • Many enterprise cloud customers use a mix of offerings from Amazon Web Services (AWS), Microsoft Azure, IBM, GCP and other providers. "We have customers who are very multiplatform as a design principle," DeMichillie says. "They say, 'Look, I remember the '90s, I remember picking a vendor, then 10 years later being stuck.' We want to build not just on-ramps, but off-ramps.""If you are deeply unhappy with Google, you should be able to move off of us," he says. "You should stay with us because you're happy, not because we've put a bunch of hooks into the system that make it impossible to leave."
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    "Google is looking to strategically tackle the enterprise cloud market by open sourcing some of its internal technologies, embracing a multiplatform design principle and setting what it thinks are reasonable expectations for what its customers should move into the public cloud. The company hopes to continue making strides in the crowded market, which Amazon dominates, by helping enterprises identify business processes that can rapidly transition to the cloud and deliver the fastest ROI. Download the March 2016 digital issue Inside: What you need to know about staffing up for IoT, how cloud and SDN set Veritas free & much more! READ NOW Now that companies can store all the data they want in the cloud for as little as $0.01 per GB per month, figuring out what to do with it all is a significant challenge, according to Greg DeMichillie, Google Cloud Platform's (GCP) director of product management, who spoke with CIO.com at the GCP user conference last week. "It's the needle in the haystack," DeMichillie says. "Companies are drowning in data that they know, or that they suspect, there's value in ... but they don't know how to get the value out of it.""
Gary Edwards

Wireless WeKast offers alternative solution to awkward laptop presentations - 0 views

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    "Whether presenter or presentee, many of us have sustained minutes of stinging silence as human and machine grapple to cooperate. Such is the cliche of pairing laptops with projectors for the purpose of narrating PowerPoint slides in a somewhat restless room. But a new, pocket-sized adapter may replace all those hassles with smart simplicity. The WeKast is designed to be plug and play, instantly casting presentations from a mobile device without the need of Wi-Fi, cables, or a laptop. Wireless HDMI cast devices have been out for a few years. We've seen the Apple TV and have reviewed Google's Chromecast, the Roku Streaming Stick, and Amazon's Fire TV Stick. Each are useful and powerful in their own right - at least when it concerns home media and entertainment. Although possible to use such devices for professional boardroom presentations, the process may end up more time-consuming and complicated than not. Unlike those other wireless adapters, WeKast is designed with the business market in mind. Simply plug WeKast into any HDMI or VGA port (e.g. TVs, projectors), connect a smartphone or tablet via mobile app (available for Android and iOS), and then select any presentation to start. Since WeKast provides its own Wi-Fi and doesn't require internet access, users won't need to worry about restricted, unreliable, or nonexistent wireless networks. The WeKast mobile app handles the launch and remote control of content to be presented. With smartphone in hand, users can more openly engage audiences than by leaning over a laptop. Files are meant to be uploaded onto mobile devices first, be it from a computer, Google Drive, or Dropbox account. No data is stored on the WeKast dongle itself, and communication is encrypted through a secure connection."
Gary Edwards

Adobe's 2016 plans for Creative Cloud: Mobility, workflows and enterprise integration |... - 0 views

  • Since adopting the subscription model in 2012, Adobe has developed Creative Cloud by integrating services such as cloud storage, file sync, fonts (TypeKit) and photos (Stock), extending the capabilities of its traditional desktop applications into companion mobile apps, and, in 2015, introducing asset-based workflows powered by CreativeSync.
  • 'Assets' are Adobe parlance for format- and resolution-independent descriptions of content items such as bitmaps, vector graphics and video clips. Information on non-destructive edits, renditions for specific apps and devices, and linkages is held in metadata and orchestrated by CreativeSync, enabling multi-device workflows for individuals and more efficient sharing and collaboration for teams.
  • "In 2016, as we think about the next step for Creative Cloud, it's really about bringing CreativeSync and asset workflows to the next level," said Sharma.
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  • "It's about harnessing the power of content and making it relevant through the intelligence of data," said Sharma. This will involve "getting content and data together and creating workflows that cut across the three clouds so that enterprises can deliver relevant experiences to their customers, whether it's in the workflow of making the content, delivering it, or measuring its effectiveness."
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    "Hot on the heels of Adobe's Q1 2016 earnings figures, which included record overall revenue of $1.38 billion and record Creative Cloud revenue of $733 million, EMEA journalists were recently briefed on the company's plans for Creative Cloud in 2016 and beyond by the VP/GM in charge, Mala Sharma. Since adopting the subscription model in 2012, Adobe has developed Creative Cloud by integrating services such as cloud storage, file sync, fonts (TypeKit) and photos (Stock), extending the capabilities of its traditional desktop applications into companion mobile apps, and, in 2015, introducing asset-based workflows powered by CreativeSync. 'Assets' are Adobe parlance for format- and resolution-independent descriptions of content items such as bitmaps, vector graphics and video clips. Information on non-destructive edits, renditions for specific apps and devices, and linkages is held in metadata and orchestrated by CreativeSync, enabling multi-device workflows for individuals and more efficient sharing and collaboration for teams. These developments have helped to generate impressive growth in Creative Cloud subscriptions, which currently stand at just under 7 million following the addition of 780,000 new subscribers in Q1 2016:"
Gary Edwards

How Google plans to beat Amazon - Business Insider - 0 views

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    "Google is going after the cloud computing market in a big way. The company invested nearly $10 billion of capital expenditures to build its cloud business in 2015 alone, new cloud leader Diane Greene said during her keynote speech on Wednesday at Google's cloud tech conference in San Francisco."
Gary Edwards

How to Build a Strategic Narrative - HBR - 0 views

  • You want to know what inspires them, what they are like to work with, and whether they can be counted on. You want to get a sense for them as a person.
  • The context of the narrative must be a human, not an institutional, relationship. People want to get a sense for your company as if it were a person. Human relationships require reciprocity and authenticity. The narrative should say who you are, not just what you do.
  • Shared purpose The cornerstone of a strategic narrative is a shared purpose. This shared purpose is the outcome that you and your customer are working toward together. It’s more than a value proposition of what you deliver to them. Or a mission of what you do for the world. It’s the journey that you are on with them. By having a shared purpose, the relationship shifts from consumer to co-creator.
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  • One function of the strategic narrative is to explain how the purpose will be fulfilled.
  • The second function of the narrative is to explain the roles necessary to fulfill the shared purpose.
  • To find your brand DNA, go back to the original vision and ethos of your founder(s). Walmart’s value proposition is everyday low prices. It’s by no means unique among retailers. But Walmart’s shared purpose is not about lowering prices, but raising the quality of life. When he founded the company, Sam Walton said, “If we work together, we’ll lower the cost of living for everyone.” Other retailers can match Walmart’s strategy, but not its narrative.
  • Losing the narrative Most companies don’t have a powerful narrative. They are missing the human connection, lack a shared purpose, or are out of alignment with their brand DNA. But the opposite can also be true. Some companies have a powerful narrative and then lose it. Starbucks is one such cautionary tale.
  • In his book Onward, Schultz reveals that Starbucks lost its narrative while he was away. Schultz writes: “Starbucks’ coffee is exceptional, yes, but emotional connection is our true value proposition. Starbucks is not a coffee company that serves people. It is a people company that serves coffee.”
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    "It's a common refrain in executive suites these days: "We need a new narrative." It's not enough any more to say "we make widgets." With changes happening so quickly from so many directions - competition, regulation, technology, talent, customer behavior - it's easy for one's story to become generic or outdated. You want a story that inspires employees, excites partners, attracts customers, and engages influencers. A story that is concise but comprehensive. Specific but with room to grow. One that defines the company's vision, communicates the strategy, and embodies the culture. The natural step is to give the assignment to an agency. Most branding firms will come back with a tagline and positioning statement. Most advertising agencies with creative treatments and marketing campaigns. Most PR firms with messaging and communication plans. These are useful tactics but aren't the kind of strategic narrative you are looking for. A strategic narrative is a special kind of story. It says who you are as a company. Where you've been, where you are, and where you are going. How you believe value is created and what you value in relationships. It explains why you exist and what makes you unique. This doesn't come out of the usual competitive landscape, customer interviews, and whiteboard sessions. It takes a different approach and a shift in thinking led by the leadership team. "
Gary Edwards

All 60 startups that launched at Y Combinator Winter 2016 Demo Day 1 | TechCrunch - 0 views

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    ""You'll notice we have many more startups that aren't in the traditional software category," said Y Combinator President Sam Altman at the start of its Winter 2016 Demo Day 1. While once upon a time YC was known for legions of social and marketplace apps no one needed, it's branched out. Now Silicon Valley's top accelerator features tons of hardware, engineering, alternative energy and enterprise startups, too. [Update: Check our our list of the "Top 7 startups from YC W'16 Demo Day 1" according to investors and TechCrunch's writers. You can also see all the startups that pitched on day 2 of YC W'16 Demo Day here.] The afternoon began with a moment of silence for Andy Grove, former Intel CEO and beloved business mentor, as well as the victims of this morning's terrorist attacks in Brussels. Y Combinator President Sam Altman The house at YC's Demo Day was packed - more than anyone expected, it would seem. A few chairs short, millionaires from around the world could be seen sitting on the floor to watch startup after startup strut their stuff - many of them for the first time. The big theme of the day was profitability. In the past, YC startups have highlighted their growth, downplaying profitability as some saw it as a sign that they were shooting too small or not reinvesting enough. But due to the market correction, VCs are more keen on startups that can become sustainable faster and won't need endless funding to succeed. Today, many startups mentioned that they were already profitable, would be in several months, or were in specific markets where you don't account for money spent trying to expand. Yet Altman told us that investment was "hotter" today than he's ever seen it, with VCs aggressively pushing to invest on the spot. For the last year, he says YC has been telling startups to raise less and get to profitability faster in anticipation of a frosty fundraising climate. Yet now he believes the correction "hasn
Gary Edwards

Domo CEO Josh James interview - Business Insider - 0 views

  • The Domo platform takes data from almost any other imaginable business app, from Salesforce to Instagram, and pushes it into one place with real-time updates. If a sales rep wants to see how many likes a post got on Facebook from a certain territory in Nebraska, Domo boasts that it's the place. 
  • Similarly, if a marketing person isn't generating enough leads, the algorithm can flag it and indicate that it's time to pick up the pace if they're going to make quota. There's even a chat functionality for people in the business to talk to each other about the data.
  • Now that Domo's customers past and present have adjusted to the idea of uploading and mashing all of their data from every source under the sun, James says they're ready for the next step. "You've paid the original price to get in the game," James says.  With the new Domo, all of that data gets a shiny new interface that lets you see what anyone else in in the company is working on. James says that he uses the new Domo app himself to create the slides that he presents to his company's board of directors, who can actually track Domo's progress even as deals close.  "There's no other board in the world that has every bit of data about just one company," James says.
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  • James says that with all of that data being updated and presented in real-time, it drastically cuts down on his number of meetings — why have a two-hour long meeting to present data that everybody already knows? And it can do the same for any employee anywhere in the business, he says.
  • And it's better than Slack, James says, because it's "not the watercooler, but the metrics" — every conversation is around a piece of business data, not just a freewheeling meeting where people can say whatever comes to mind, which isn't "how businesspeople think."
  • But given the company's reliance on outside services for data, James says that he doesn't really like to think of Domo displacing any other company, so much as it is a brand-new way of thinking about data that all comes together. 
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    "Domo has a new upgraded app, called "The Business Cloud," announced at today's Domopalooza event in Salt Lake City. It takes all of the data that Domo has gotten so good at importing from other business apps and lays it all out in a slick interface. James says it lets a customer manage literally every aspect of their business, in real-time.  This souped-up system has been in the works since Domo was founded in 2010, James says, and has taken over $500 million in R&D investment. "
Gary Edwards

Netflix talks at Google cloud conference - Business Insider - 0 views

  • Netflix worked with Google to create a software program called Spinnaker, which allows companies to easily use Google's cloud, as well as Amazon's and Microsoft's. Netflix made Spinnaker available as a free and open-source project in November so anyone else can use it or contribute to it, and ideally, help Netflix maintain it. And Spinnaker is the topic of the talk that will be given by Netflix engineer Andrew Glover. Spinnaker allows a company to use multiple clouds, like Amazon, Google, and Microsoft, at the same time.  While Netflix is currently only using Spinnaker with its cloud provider of choice, Amazon, Wired reports, the threat is not subtle. Netflix isn't stuck with Amazon. Nor is anyone else that uses the tool.  GoogleDiane Greene Google needs to showcase big enterprise customers and offer them ways to easily try its cloud if it hopes to be a major presence in cloud computing.
  • Right now, it's considered a distant third behind Amazon and Microsoft, but Google dreams of it being huge. Top Google cloud executive Urs Hölzle says that, by 2020, Google could be making more money from cloud-computing services than it does from advertising.
  • To that end, Google recently hired Valley legend Diane Greene (buying out her startup in the process) to lead its cloud computing unit. Greene founded VMware and is known as a major angel investor in the Valley. She's helping Google create the culture and partnerships it needs to win big enterprise customers like Disney. 
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    " Netflix worked with Google to create a software program called Spinnaker, which allows companies to easily use Google's cloud, as well as Amazon's and Microsoft's. Netflix made Spinnaker available as a free and open-source project in November so anyone else can use it or contribute to it, and ideally, help Netflix maintain it. And Spinnaker is the topic of the talk that will be given by Netflix engineer Andrew Glover. Spinnaker allows a company to use multiple clouds, like Amazon, Google, and Microsoft, at the same time.  While Netflix is currently only using Spinnaker with its cloud provider of choice, Amazon, Wired reports, the threat is not subtle. Netflix isn't stuck with Amazon. Nor is anyone else that uses the tool.  Google Diane Greene Google needs to showcase big enterprise customers and offer them ways to easily try its cloud if it hopes to be a major presence in cloud computing."
Gary Edwards

Apple vs. Google and Facebook messaging - Business Insider - 0 views

  • Or look at the fact that you can call a Lyft car from Slack, or an Uber from Atlassian's HipChat, without ever leaving a chat window. The idea is pretty straightforward: People like to chat and don't like leaving chat to open another app. Put the app in the chat, and you get the best of all possible worlds. It's a proven concept in Japan. There, the mega-popular messaging app Line is so successful that it was able to introduce mobile payments and taxi services of its own right next to the main chat functions.
  • Once you get or buy an app for Facebook Messenger — or Slack or whatever Google once — you have it anywhere on any device. Same for Slack or HipChat.
  • You don't even have to install these apps, really. Since they live in your chat app, installing Facebook Messenger more or less automatically installs your apps, too. They'll work the same way on every device you own, and every device you ever will own, as long as it runs Messenger.
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    "There's a quiet revolution going on in messaging. Companies like Facebook, Google, Atlassian, and Slack are expanding their messaging apps beyond merely sending text, video, and audio and into something a little bit more like an operating system. On Tuesday, for example, The Wall Street Journal reported that Google is working on a new chat app that will let developers build apps that plug right into an instant-messaging window by way of a simple text interface. It sounds like a competitor to the Facebook "M" project, a virtual assistant that aims to help you do everything from shopping to making restaurant reservations, right from within Facebook Messenger. Right now, at the tail end of 2015, these souped-up chat apps look like an interesting trend. Some tech types call it ChatOps. But if I were Apple, I would be losing a lot of sleep over the rise of the smarter messaging app."
Gary Edwards

Evernote founder Phil Libin creating incubator for bots - Business Insider - 0 views

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    "he's found the most exciting thing he's seen since the iPhone emerged: bots. Specifically, chat bots that interact intelligently with people as they use apps, providing useful information before they even know they want it. "In 2007, I had this vision when I first touched my very first iPhone where I kind of understood what the next five years would bring, and I haven't had that kind of clarity since," he told us in a conversation at Y Combinator's demo day on Tuesday. "And now, I have the same kind of feeling about bots, about conversational UIs." Bots are at the heart of how Facebook, Apple, Google, and smaller companies like Atlassian and Slack are transforming how messaging works. These leaders are beyond sending simple text messages, and evolving chat into a whole tech platform almost like an operating system, where others can plug their own apps in and create entirely new functions."
Gary Edwards

ConnectWise CEO: Partners seeing Microsoft Office cloud push as 'crushing' - from Chann... - 0 views

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    "Microsoft's push to get customers to run their applications on the cloud is challenging channel partners who are comfortable selling the way they currently sell, according to Arnie Bellini, CEO of Connectwise. He says although partners may be reluctant to see their managed services lifestyle changed, it's time all Microsoft and Connectwise partners start considering a cloud services practice. Bellini pointed out that many ConnectWise and Microsoft solution providers are "reluctant" to embrace building a cloud services practice because "life is good" in managed services and predictable recurring revenue. But with the way Microsoft prices on-premise versus cloud Office offerings, no reasonable business person will opt for on-premise anymore, creating challenges for channel partners, Bellini told Channelnomics. "When it's under [a customer's] roof, MSPs are very comfortable because they know they can manage and monitor it and they become very sticky with their client as a result," he said. "But once that infrastructure moves from under the roof to the Microsoft cloud, they feel they will lose control. They feel they will not be able to bill for those services, and that's what Microsoft is asking them to do. They saying you've got to...resell Office 365 and bill your clients for it. The logistics of all of that are crushing to Microsoft partners.""
Gary Edwards

VC: Dropbox's recent moves show why big companies fail to innovate - Business Insider - 0 views

  • The stack fallacy Sharma first came up with the term "Stack Fallacy" in a blog post earlier this year. Soon the theory was picked up by Wall Street Journal columnist Christopher Mims and Andreessen Horowitz investor Steven Sinofsky. Sharma describes Stack Fallacy as "the mistaken belief that it is trivial to build the layer above yours." In plain English, there are many "stacks" of technology that sit between the foundational server and the end customer. So the server would be one stack, the network would be one, the database and app would each be one, and so forth. Sharma says that a lot of companies often overvalue their level of knowledge in their core business stack, and underestimate what it takes to build the technology that sits one stack above them.
  • For example, IBM saw Microsoft take over the more profitable software space that sits on top of its PCs. Oracle likes to think of Salesforce as an app that just sits on top of its database, but hasn't been able to overtake the cloud-software space they compete in. Google, despite all the search data it owns, hasn't been successful in the social-network space, failing to move up the stack in the consumer-web world. Ironically, the opposite is true when you move down the stack. Google has built a solid cloud-computing business, which is a stack below its search technology, and Apple's now building its own iPhone chips, one of the many lower stacks below its smartphone device.
  • Sharma argues that companies fail to move up the stack because they're too familiar with "the building blocks of the layer up," mistakenly believing they have it all figured out to create a better product. On the contrary, it's far easier to move down the stack because companies are already a customer of the lower stack product and understand what the customers want in that specific layer of technology.
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  • "The bottleneck for success often is not knowledge of the tools, but lack of understanding of the customer needs."
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    "Dropbox made a number of headline-grabbing moves over the past few weeks, but Storm Ventures partner Anshu Sharma's more concerned than impressed. He sees a company that's failing to figure out what customers truly need - falling for what he calls the "Stack Fallacy," a term he coined to describe how successful companies in one area often overvalue what they know and misjudge what they need to build next. "Companies fail when they take the 'what' for granted," Sharma told Business Insider, referring to companies that falsely believe that they already know "what" customers want. "
Gary Edwards

Windows 10 Mobile: Will it play in the enterprise? | CIO - 0 views

  • To start with, there's one key feature that differentiates Windows 10 Mobile from other mobile operating systems: The ability to unlock a series of additional enterprise functions when connected to an Enterprise Mobility Management (EMM) suite.
  • Microsoft recently made available an XML file which converts the standard version of Windows 10 Mobile into Windows 10 Mobile Enterprise when deployed onto a device. There's no need to install a new OS --just deliver the file, reboot and you're ready to go.
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    "You used to see it anywhere business workers congregated: the BlackBerry. Some of them are still out there -- secure messaging devices that can be centrally managed; the heart of the business mobile fleet. But the day of the BlackBerry is over and something new is needed -- a mobile operating system that is built for work as well as personal use. Microsoft's latest phone OS is trying to make a play for the enterprise high ground, with a mix of its Windows 10 Mobile platform, a new application development model and a suite of business-focused cloud services. But how well does it fit the needs of today's companies?"
Gary Edwards

Mining the knowledge locked in ECM | IDM Magazine - 0 views

  • The first announcement was that Google open sourced TensorFlow, a type of machine learning system that uses unsupervised learning, i.e. “Deep Learning.” TensorFlow powers Google Photos, Google Translator and backbone features such as search and Smart Reply. Not to be outdone, Microsoft announced that it is a open sourcing its “Deep Learning” system called Distributed Machine Learning Toolkit (DMTK).
  • Why would Google and Microsoft open their “secret sauces” to the world? There are a number of reasons one can speculate, but anytime you open up your secret sauce, it’s to win over programmer’s minds. In fact, machine learning and specifically Deep Learning subjects are not for the average corporate web application developer. You will need people who have strong mathematics and computer science skills along with machine learning background.
  • The impact of having access to these Deep Learning system capabilities will be truly disruptive, especially in the area of unstructured data. It is true Hadoop has all the underpinnings of a great ECM system with its distributed file system, map/reduce for large-scale data processing. Generating indexes associated with documents is a natural progression since Hadoop abundantly provides these capabilities.
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  • However, ECM is much more than just large volumes of documents that is in need of indexing. ECM involves the whole life cycle of document management that includes: create, capture, indexing, approval (workflow/case management processing), publishing (version management), collaboration (share), archiving & defensible disposal (Records Management) Having Deep Learning capabilities will transform ECM into a more advanced type of product. A product that can determine the content regardless of its content type (image, text, audio, and video). This will shift the technology from a simple content management solution to a knowledge management system.
  • Today, the best ECM systems can do is to classify your content by looking at metadata tags and keywords in documents. As an example, it will not be enough to look at a document and classify it as a legal contract. Deep Learning will take ECM to the next level, by not only classifying the document as a contract but also evaluating it to make sure it is an iron clad contract that has the necessary clauses to assure your company is protected!
  • Deep Learning will also provide Natural Language Processing (NLP) capabilities. You now have turned your corporate Enterprise Content Management system from a simple unstructured data repository into an oracle of corporate data.
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    By Mitch DeFelice Recent announcements from Google and Microsoft regarding machine-learning capabilities will provide the ability to transform corporate Enterprise Content Management (ECM) system from a simple unstructured data repository into an oracle of corporate data. In their book Smart Customer Stupid Companies…Why Only Intelligent Companies Will Thrive, and How to Be One of Them - the authors Michael Hinshaw and Bruce Kasanoff articulate how customers are becoming "smarter" with technology advancements.  The book presents a sound case that companies that do not evolve with their customers will become irrelevant. There have been two recent announcements that have occurred (November 9th, 2015 and November 12th, 2015 respectively) that have the potential to turn the metaphorical phase "Stupid Companies" to mean literally that.
Gary Edwards

Is Enterprise content management becoming obsolete and irrelevant? | CIO - 0 views

  • Moving content to a cloud based file storage vendor can lower operational cost. However, this is not enough to gain any real competitive advantage. Cloud based file storage vendors do not reveal any additional insights over traditional ECM solutions. Companies are moving to big data solutions to gain better insights into their data. Yet, they have had limited success in obtaining value from unstructured content in big data file stores. This includes keyword proximity searches, classification and sentiment analysis on unstructured data streams like Twitter, Facebook, and LinkedIn.
  • Big data capability provides little value to those company executives that are retaining terabytes or petabytes of static content. How does one make sense of all this unstructured data? There is no silver bullet to gain optimum insights. One way to provide value from your unstructured content, is to bridge it with your structured content. However, there seems to be lacking an overall industry accepted strategy describing how to realize unstructured data into actionable insights.
  • n A.I. concierge services – realizing the promise of big data, I introduced the concept of an information framework based upon W3C open specification Resource Description Framework (RDF). RDF is a perfect solution for capturing and bridging unstructured and structured data. RDF provides a true enterprise solution for contextual mapping and protects a company from vendor lock-in. You now have the capability to turn your unstructured data repository into an oracle of corporate knowledge. More like this Health IT glossary A.I. concierge services – realizing the promise of big data Overcoming 5 major supply chain challenges with big data analytics on IDG Answers Can I install iOS operating system in my android and how? Achieving semantic maturity will enable you to build a knowledge management system that will transform the business. New type of capabilities can be realized, everything from auto answering emails, to adaptive and multiagent systems that process transactions. Imagine how these new capabilities will change ITs ability to service the business. You can now tie your knowledge management solution to your business process to provide invaluable insights.
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  • You have now shifted your IT environment from simple processing transactions to understanding transactions.
  • The challenge for ECM vendors is to provide true information insights on unstructured data. In order to thrive and prosper, these vendors will require more than simple indexing, storage and retrieval of content. ECM vendors needs to shift their view from data storage to knowledge management. Holding onto the current capabilities will no longer be viable to stay competitive in a billion dollar ECM market place.
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    "As CIOs look for better value from their enterprise content management (ECM) solutions, they're finding more cost effective ways of operating from cloud based file storage vendors. Box, Google Drive, AWS and others provide the same capabilities offered by expensive ECM solutions. In this article, ECM refers to a solution that stores unstructured data, such as documents, images, and plain text. Traditional ECM solutions are no longer cost competitive and do not provide any additional value over the simple indexing, storage and retrieval capabilities. Shifting ECM management of infrastructure, maintenance and operations to cloud based file storage vendors seems unavoidable to stay cost competitive."
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