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J Black

The Three-E Strategy for Overcoming Resistance to Technological Change (EDUCAUSE Quarte... - 0 views

  • According to a 2007 Pew/Internet study,1 49 percent of Americans only occasionally use information and communication technology. Of the remaining 51 percent, only 8 percent are what Pew calls omnivores, “deep users of the participatory Web and mobile applications.”
  • Shaping user behavior is a “soft” problem that has more to do with psychological and social barriers to technology adoption. Academia has its own cultural mores, which often conflict with experimenting with new ways of doing things. Gardner Campbell put it nicely last year when he wrote, “For an academic to risk ‘failure’ is often synonymous with ‘looking stupid in front of someone’.”2 The safe option for most users is to avoid trying something as risky as new technology.
  • The first instinct is thus to graft technology onto preexisting modes of behavior.
  • ...6 more annotations...
  • First, a technology must be evident to the user as potentially useful in making his or her life easier (or more enjoyable). Second, a technology must be easy to use to avoid rousing feelings of inadequacy. Third, the technology must become essential to the user in going about his or her business. This “Three-E Strategy,” if applied properly, has been at the core of every successful technology adoption throughout history.
  • Technology must be easy and intuitive to use for the majority of the user audience—or they won’t use it.
  • Complexity, however, remains a potent obstacle to realizing the goal of making technology easy. Omnivores (the top 8 percent of users) revel in complexity. Consider for a moment how much time some people spend creating clothes for their avatars in Second Life or the intricacies of gameplay in World of Warcraft. This complexity gives the expert users a type of power, but is also a turnoff for the majority of potential users.
  • Web 2.0 and open source present another interesting solution to this problem. The user community quickly abandons those applications they consider too complicated.
  • any new technology must become essential to users
  • Finally, we have to show them how the enhanced communication made possible through technologies such as Web 2.0 will enhance their efficiency, productivity, and ability to teach and learn.
  •  
    First, a technology must be evident to the user as potentially useful in making his or her life easier (or more enjoyable). Second, a technology must be easy to use to avoid rousing feelings of inadequacy. Third, the technology must become essential to the user in going about his or her business. This "Three-E Strategy," if applied properly, has been at the core of every successful technology adoption throughout history.
lawagner

Writing Center Staff | Wilk - 0 views

  • delightful
  • gut-wrenching descent
    • lawagner
       
      Thesis: understanding the differences and cultural factors will help with some guidelines for communicating with ESL students/tutees, thus leading to more beneficial tutoring sessions.
  • ...56 more annotations...
    • lawagner
       
      Introduction
  • severe
  • ittle headway
  • communications gap.
  • made in the paper.
  • struggled
  • in my explanations
    • lawagner
       
      Since the first paragraph identified the problem and stated the solution, the reader needs to understand what is causing the probelm
  • cultural factors plague important aspects of ESL communications in the writing center.
  • ack of a shared linguistic knowledge base,
  • ifferences in the educational, rhetorical, and cultural contexts of their language
  • acquisition
  • learning
  • subconsciously incorporating of linguistic forms through reading and listening.
  • consciously assimilating rules and forms through study and instruction.
    • lawagner
       
      What causes the communication gap/ differences between what the ESL learner wrote and what the tutor is trying communicate as errors
  • Understanding those differences helps in formulating beneficial principles of communication
  • rhetorical models are quite diverse
  • In some cultures, one would be considered rude or abrupt to announce one's point immediately.
    • lawagner
       
      Socratic dialogue vs didactic context (lecture and passive learning)
  • Socratic dialogue
    • lawagner
       
      The tutor takes on the role of collaborator and is an authoritative figure based on didactic tutoring. Tutors don't need to know all the answers, but it seems this paragraph is saying start by using didactic tutoring and move towards Socratic dialogue.
  • didactic context
    • lawagner
       
      So we have a communications gap, how do we begin to communicate with the ESL learner. What tutoring style should we use? Didactic context and communicate collaboratively, but realize that tutor is more of an authoritative figure, telling/informing the tutee of what he/she must do.
  • shared assumptions and patterns of language
  • apply a principle they have learned to a grammar error.
  • communicate collaboratively
  • ole as cultural/rhetorical informants as well as collaborators.
  • Cultural differences in body language
  • attitudes and preferences
  • The acceptability of degrees of physical proximity and eye contact differ between cultures.
    • lawagner
       
      Cultural differences in body language (speaking without speaking), attitudes and preferences need to be known so that the tutor and tutee may communicate effectively. Examples of these cultural differences are given: Latin American, Arabic, Asian, and Chinese.
    • lawagner
       
      When I have gone to a new country, such as Zambia and Mexico, I looked up the ways in which to communicate with folks there, forbidden hand gesture, is shaking hands okay. In some culture they kiss each other on the cheek as a greeting. Ignorance towards body language, attitudes, and preferences may drive an eternal wedge between the tutor and tutee. This is a huge part of understanding cultural differences.
  • it down first and allow the student to establish comfortable body positioning
  • ake body language cues from the writer
  • encouraging the student to speak up or ask questions
    • lawagner
       
      This paragraph answers a question Writing Centers, directors and tutors may wonder: Do I have to know everything about every culture in order to communicate effectively? When writing essays it's important to keep in mind questions that may arise from the intended audience.
    • lawagner
       
      The tutor does not need to know everything about every culture, rather keenly observe the tutee, and modify behavior when appropriate.
  • utor can foster discourse through slightly modified behavior.
  • temptation to address too many issues in one session
    • lawagner
       
      Another issue with tutoring ESL learners: trying to fix everything at once. They are not the same as a native English speaker and cannot be expected to eat, chew and digest everything put in front of them. You need to pick up the steak knife and cut up the steak into manageable pieces. 
    • lawagner
       
      Native English speaker vs ESL learner; don't tutor them the same Although this paragraph seems slightly out of place and doesn't move the argument forward, it is a reminder that ESL students are tackling the foreign language and cannot be expected to handle the same workload as native speakers.
  • effective communications is best achieved by limiting the topics covered within the session
  • English is not the primary language.
    • lawagner
       
      Going back to ESL learners, a part of understanding cultural differences is understanding that they are coming to me for help with their writing-writing which is in a foreign language to them. Understanding prioritizing is part of the solution when tutoring ESL learner, and all learners consequently.
  • The driving force behind limiting is prioritizing.
  • the primary cultural barrier to communication
    • lawagner
       
      Explaining the differences in mechanics seen in varying languages spoken by other cultures. Patience is key nevertheless.
    • lawagner
       
      So how do tutors not overwhelm the tutees? By prioritizing-what is causing the most issues and go from there.
    • lawagner
       
      Communication barriers lie in the language itself and its attached conversational dialect, transcending into how the ESL learner communicates in their native tongue. * I think this paragraph could be two.
  • ack of fluency in conversational dialect
  • Close observation is a key to interpreting and dispelling cultural interference.
    • lawagner
       
      Summarizing the last several paragraphs; close observation is the key as well as other possible modifications.
    • lawagner
       
      Summarizing the main points is like the Therefore since we know all of this we can understand  the cultural differences between the tutor and ESL tutee and thus eliminate or at least reduce the cultural barriers.
    • lawagner
       
      Conclusion
    • lawagner
       
      A continuance of the last paragraph. All of this information presented  may help or it may not.
Ebey Soman

Dangers behind the Games - 0 views

  •  
    The depiction of graphic violence, sexual themes, advertising, consumption of illegal drug or tobacco, and profanity in games have recently been exposed as the roots to many of the problems of our modern society.
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