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Whether you manufacture a product or are in the service sector - a private organization or a government agency - ISO is a fundamental business model. It is the foundation from which to build an enterprise. It focuses attention on organizational processes, your customers (internal and external), competency-based training, and continual improvement. That translates to improved business results.

Just the ramblings of an old Pastor and Servant of God. Some exciting, some boring, some to get you thinking, some to make you laugh and some to make you cry. A few reflections on life in general, occasional asking of your opinion in different projects and aspect of development of new studies and Ideas, and a few observations, stories and accounts on what I've been doing and observing on an hourly, daily, weekly or up to the minute reports.