Information is the substance of their work and more information is the output of their work: Research, proposals, priorities, direction and decisions?
knowledge is gained and shared
how people actually work
(too) many interesting things
There's something wrong with the way data
doesn't flow between the tools we use to manage, process, organize our information
software should be modeled around information
technological barriers
too much copying and pasting
false assumption that information management tasks are binary
false assumption underlying most productivity software that information and the organizational structures needed to manage that information are essentially static
A lone email languishes for a long time in your Inbox and then all of a sudden, blooms into an unending thread which dies down
the thread is revived and mushrooms into a full scale project
I tend to find myself involved in: at one extreme, very many varied small tasks, which are recorded/archived then intentionally forgotten; and at the other extreme: projects about which thought extends months or even years later. Between the two extremes: for me, things are hazy.
the same workflow hiccups show up again and again
an information management environment with built-in workflows that mirror what people hack together
three basic workflows everybody seems to construct for themselves, regardless of what tools they use
varying degrees of complexity and automation
These three workflows however, need to exist independently of each other
no complicated rule-builder
push-button interface
always assume a need for iteration and change over time
Peeling the Onion
Allow Organization to Change and Flow
the entire gamut of organizational affordances
Tagging
Filing, Rules, et cetera
won't ever be asked to decide between them
turn it into a Custom Attribute
Add semantics to a Tag
Custom Attribute
Drag a Tag or a Cluster to the sidebar
a Cluster: a way to thread items together, a way to reflect dependencies
Group collaboration systems exist in parallel with personal communication tools
does not scale down to work for small groups
the majority of the significant emails we send are sent while still in a draft-state
by modeling the user experience around how people work today and the substance of that work, we can be more than just another software tool and instead aspire to be a system for information management: A smarter way to work. A better environment for collaboration
We want Chandler to be able to talk to other applications
As we make Chandler's end-user information model richer, the number of interesting applications to talk to will increase. This is one of the many areas where we hope that people in the community will help increase Chandler's ability to talk to other applications
collection icon resembles any/all of the
following:
* a mobile phone
* a clipboard
* an envelope, in flight, dropping downwards
Anyone: please, what _is_ that icon?
In our euphoria over the success and surprising usefulness and usable-ness of search and tagging, are we passing by a chance to not only make information accessible and useful but fundamentally alter the way we use information to make decisions.
we did not come all this way to end in Search, the biggest leap in information technology is yet to come
Search doesn't solve many of the biggest problems we face in our still nascent yet rapidly growing information-centric, information overloaded age