BANGALORE: While the global economic downturn saw some big buyers of technology reducing their spends, it also bought about greater acceptance for outsourcing, bringing in a large number of first time outsourcers in the fold. At least a fourth of the total technology spending in 2010 is expected to have come from these first-time outsourcers who farmed out services to mostly Indian players as cost reduction and driving efficiency became imperative. According to market research firm Datamonitor, on an average, IT services outsourcing results in savings of 15-20% for customers.