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Pedro Gonçalves

How GE Branded My Unborn Baby | Co.Design | business + design - 0 views

  • For a logo to hijack our brains and hearts through pre-attentive processing (those things we see in the corner of our eye), we require multiple exposures to the stimulus. Chatterjee has found this unconscious, positive association to occur within 23 exposures, but she believes it could probably happen in even fewer. “When consumers process any stimulus--a logo is a brand stimulus--implicitly it only creates a weak memory trace. The weak memory trace by itself can’t really change behavior, Chatterjee explains. “But over multiple exposures, those weak memory traces start to become stronger.” “The consumer is unaware that those memory traces exist. Let’s take John and Jane Doe looking at an ultrasound. They’re looking at a picture, they’re oohing and ahhing, showing it to their friends, talking about it, putting it in a scrapbook. They’re focusing on the baby. They may not even know it’s an ultrasound made by a GE machine, but they see it multiple times.” “Then, maybe they’re buying a new house, and so they’re buying appliances, they go to a big-box store, they’re looking at multiple brands. It is quite conceivable they will be more attracted to the GE brands."
  • for this long con to work, the logo has to be identical everywhere I see it.
  • The other catch, maybe the most important catch of all when working in unconscious branding, is that the consumer can’t recognize they’re being manipulated, or very bad things happen.
  • ...1 more annotation...
  • "The thing about unconscious branding is that when you become cognizant that your buttons are being pushed, you’ll reject the advertisers," Van Praet says.
Pedro Gonçalves

Branding Goes Real Time - 0 views

  • HP, for instance, using tools from Yahoo and Tumri, recently ran a campaign with more than 20,000 ad permutations. To do this, said Catherine Paschkewitz, director of demand generation, HP Direct, "you need to take the time to think of your testing framework and the different things you want to test. It's having an up-front process as you're launching and refreshing campaigns."
  • Another way to make display ads more real time is to use live video. Visa, for instance, ran live video in banner ads earlier this year that showed scenes from cities worldwide. Last month, Intel embedded live chat in its banners. Earlier this month, GE CEO Jeff Immelt (pictured) delivered a Webcast address on healthcare issues live in a banner ad on top sites. And Volvo and Intuit have piped Twitter into ad units.
  • Another challenge for brands is that consumers now expect instant gratification when it comes to customer service, which is why marketers like Apple, Bank of America and Overstock.com now provide live customer service on their sites. Kevin Kohn, evp of marketing at LivePerson, which worked with BoA and Overstock, said this is nearly a requirement in a real-time world.
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