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Lean Management - A Guide To Starting Out Right Much like anything over-used and spread before those singing praises have done a lot of research, Lean is a concept that sometimes, despite the best of intentions, misses its mark. Lean principles aren't particularly tricky, but with many offshoots and brands of the ideology, it can be easy for new Lean managers to get caught up in misinformation. At its core, lean is about eliminating all kinds of waste from your business. It sounds simple enough, but one of the biggest problems for many newbies is changing your concept of just what "waste" is. Once you've got a grasp on that, you need to move onto individual strategies that can help you eliminate that waste. In this article, we're going to go over how to accomplish both of these tasks as a manager who may be new to Lean by exploring unique facets of this management type and how they interact with elements of your business. One of the largest differences between Lean management and traditional styles of management is that in a traditional methodology your primary (and nearly sole) concern is the end of the line result. While Lean is of course concerned with achieving superior end results, its focus is on the processes that get you there. In this sense, what you learn and practice as a Lean manager is more about making individual pieces work together efficiently than having a tunnel-vision focus on numbers and figures at the end of the cycle. The Relationship Between Lean management, Waste Elimination, and Continual Improvement "If someone tells you that "lean management is this" and not something else, if someone puts it in a box and ties a bow around it and presents it in a neat package with four walls around it, then that someone knows not of what they speak. Why? Because it is in motion and not a framed picture hanging on the wall. It is a melody, a rhythm, and not a single note." - Lawrence M. Miller, Management Meditations While perhap

Improving and Implementing Safety Lean Manufacturing Safety Lean ManufacturingWhen people look at facility improvement opportunities they often look at process improvement methodologies, such as Lean Manufacturing. Another thing that is commonly reviewed is facility safety improvements. In many cases, however, they don't see that using lean manufacturing techniques can often also provide safety improvements. Thinking about safety lean manufacturing will allow you to make improvements throughout your facility in a way that will not only reduce waste and increase profitability, but also help improve safety at the same time. The following are five examples of how lean can directly improve safety within your facility. According to DesignSafe's document on, Integrating Safety and Lean Manufacturing Safety must not be viewed as a separate activity that is a non value-added effort with objectives contrary to lean concepts. Elimination of waste can also be interpreted as the elimination or minimization of risk that adversely affects wasted human resources and lost time from injuries. Lean imperatives of faster, better, and cheaper must encompass the issue of running safer as well. Safety Lean Manufacturing - Top 5 ways to Combine Them 1. Eliminate Overproduction to Reduce Unnecessary Interaction with Machines Safety Lean Manufacturing OverproductionOne important focus for lean manufacturing is the elimination of over production. While this is mainly done to help eliminate waste, it will also make for a safer facility because people won't be working on the machines as much. Any interaction with the machine is an opportunity for an accident, so this is a good move for safety too. Look also at the fact that when people are spending more hours working at a machine, they are likely to be more fatigued, which increases the risk for accidents and injuries. 2. Listening to Employees Improvement Ideas One of the trademarks of a good lean manufacturing program is t

Lean has been helping companies streamline their production, eliminate waste, and generally improve the way things are done for many years. Initially, the concepts behind lean were primarily used only in companies and facilities that were directly involved with physical product creation, such as manufacturing plants, factory floors and things of this nature. However, over time the lean methodologies have been adapted and implemented in almost every other type of business, ranging from health care to information technology, and many more. When done properly, lean can help improve virtually any work environment to help eliminate waste, improve communication, and to help ensure that the products or services being developed are indeed something customers will be interested in. For instance, when working in an information technology environment, it is important to be able to understand how lean strategies can be implemented, and why they are so important. The following are some of the most significant reasons why lean IT strategies should be taken seriously by any company that uses technology in their business (which is almost all of them!). Lean Promotes Ownership One of the things about lean strategies in an IT environment is that virtually every task completed is owned by an individual. Even if a person does not do all the work for a particular project, he or she will be directly responsible for overseeing it. This creates a sense of ownership, which can help in a variety of ways. It will give other teams a single point of contact for obtaining updates, providing feedback, or requesting changes. This will also allow the owner of a specific project to drive the progress directly, rather than having to rely on large committees or other types of groups to receive pertinent information. It is important to note that just because one person owns a process or project does not mean that he or she can simply dictate things to other groups. Instead, that person is there to

Lean systems are meant for producing the best products and services with little or no wastage of various kinds of resources. Lean supply chain management purports to create a well designed supply chain management system where all the resources are effectively utilized. The people, processes, technologies and suppliers will be optimized at the beginning of the implementation and it will be an ongoing process. The best of the best features will be implemented and there will be no room for waste. Lean supply chain helps companies deliver high quality products quickly and efficiently. What is expected from lean supply chain management? In fact, lean supply chain management is a new way of thinking to understand the supplier networks. It is required to have cooperation with various suppliers and should be able to balance it with the competition present in the market. There is a great deviation between lean supply chain management and traditional methods. There will be less number of structures in lean model whereas they are more in traditional systems. Most of the lean supply chain management principles are derived from the basic lean principles. How companies will be benefited by the lean implementation? By implementing lean methods in a systematic way, companies will be benefited to the greatest possible extent. The winning business strategy realizes the importance of the relation between the supply chain management and the overall financial status of the company. By streamlining the supply chain management with all the other core aspects of the company, the business will emerge into a profitable enterprise and will be able to deliver cutting edge solutions. Strategy for lean supply chain management In order to implement the lean supply chain management in an effective manner, it is required to build the core infrastructure and should be collaborated internally and should be executed externally as well. The next step would be the selection of the right kind of

Tips & Tricks for Efficiently Tracking Lean Projects Recently, we wrote about a couple of problems facing many Lean practitioners. These were problems that hindered their learning process and often caused overconfidence. Amongst the advice to help combat these problems arose the need for detailed tracking and note taking with regards to practice and progress. Being able to accurately track not only the effects but also the process of a Lean project is critical to ongoing success, and is a key to stimulating growth amongst not only the receiving end of your project objectives, but also amongst the employees and Lean practitioners themselves. To start off, let's take a look at the current state of Lean project tracking for many Lean practitioners. A recent LinkedIn discussion posed the very question of project tracking, and sought to understand a few different distinct metrics. In addition to measuring the effectiveness of any program when it comes to completion, tracking can also be about measuring the scope of your projects, so that you can accurately project what the effects will be before you actually reach the stage at which you expect them. Part of this "scope" involves tracking exactly who is involved with your project, who is affected, and how they are progressing in their respective tasks. Where we are now First of all, it's important to evaluate the current methods that are prevalent in Lean record keeping. The LinkedIn discussion starter, self-identified as Ian R., mentions in his opening post that, when he last posed the question about a year ago, the consensus was that most practitioners were simply using excel spreadsheets for their tracking needs. While there's nothing wrong with relying on Excel for the basics, other users were quick to offer up some slicker alternatives, signaling a sharp (and welcomed, in our book) departure from some of the more basic methods. Unsurprisingly, there exist several specialist software applications whose n

Lean manufacturing is a method used in factories to enhance productivity. As part of lean manufacturing, 5S strategies are quite common sense and you would expect the posters to be easily accepted in an organization. However, it is not that easy to change working habits. As a result, factory managers may decide to use lean posters to make the employees understand the need for lean practices. What is 5S? This is a strategy from the Japanese that stands for Sort, Systematically Organize, Shine, Standardize and Sustain. For a successful lean program in any organization, the management must make sure that all stakeholders understand the process. The best way of educating people about lean practices is through lean posters. After the workers have adopted the practice, the posters act as reminders as well. There are many types of lean posters that management can use in factories. These posters are very essential for reminding everybody about the 5S program. Let us look at some of these posters. Management may use strategic lean posters with the aim of encouraging the workers to work towards a common goal. These posters mainly focus on employee behavior; how to change it for the better. For the best results, it is important for management to align such posters with the organization culture. Do you have programs or initiatives that the poster is promoting? If not, you might as well not bother because the poster may not benefit you much. Posters can also be used to motivate the workers as they continue with their duties. These types of posters have been around for many years, and they are quite effective. However, the effectiveness of such posters depends on whether they are relevant to the people. For a factory that is implementing lean practices, using lean posters is a cost-effective way of educating the workers and reminding them of the firm's commitment to reach its goals.

On the A Lean Journey blog, Tim McMahon offered up the reins to Lean Six Sigma writer, Kathryn Thompson, about a case study in lean manufacturing and six sigma. Inappropriately titled "The Successes of Lean Manufacturing and Six Sigma: A Case Study," Thompson's post is sparse on details and any data backing up the claim that Midlake Products is a decent model for lean and six sigma. No disrespect intended toward Ms. Thomson, but this article is NOT a case study. It reads more like a press release for Midlake Products. Thompson's post gives a summary of this company's lean six sigma background and links to their website which, for all intents and purposes, is devoid of any significant examples of how they implemented lean or six sigma and what the pros/cons included. A case study is something that gives a reader some indication of a need for improvements, the processes implemented, and results. They are important documents for anyone who is contemplating starting a program and looking for basic firsthand perspectives from professionals in their industry or comparable production models. If one were to desire a real case study on the matter, I'd recommend this one from Lean Enterprise Institute for starters. It lays out the information in a more traditional way.

Introduction to Operational Excellence For most of us, Lean is a common concept by now. By extension, we're also familiar with the idea of continuous improvement; the way we run our business should ultimately be reflective of a chain of efforts to change for the better and reach more perfect efficiency. That's all well and good, but we've seen more and more businesses shying away from simply relying on "continuous improvement" in recent years and instead throwing around the term "operational excellence." While the two terms do ultimately work in tandem, and even though there's some overlap, it's important to understand where the two differ. A good way to think about operational excellence is as the answer or endgame to your continuous improvement actions, it's a state you want to attain through your workplace improvement endeavors. Unlike continuous improvement, however, where you're simply trying to 'always get better', operational excellence has a more clearly defined point where it can be said you've reached your goals. One of the biggest criteria for operational excellence is a horizontal and vertical (so throughout all levels and teams of a company) understanding of how workflow should look and how to correct problems when something isn't flowing correctly. This creates operational excellence because employees are now able to solve their own problems without relying on specialists or management, drastically decreasing downtime and putting them into a preventative rather than a reactive mode when solving problems. Furthermore, operational excellence then frees up your management and executives to focus on advertising and brand/market expansion planning and projects. In short, operational excellence allows a company to achieve continual improvement while still having the resources to put an emphasis on bottom line and market share growth. Operational Excellence Question Posed Sounds pretty awesome, right?! We think so, but you

Lean Six Sigma for Non Profits We always like to hear about people applying business methodologies and mechanics in arguably unorthodox ways or markets, and today I stumbled across a LinkedIn discussion that happens to exemplify exactly that sentiment. User William Falquero seemed to be onto something interesting as he posed a question for other professionals: Could non-profit organizations benefit from Lean Six Sigma thinking? If so, how would they be implemented, what would the challenges of this sort of endeavor be? Only a few users jumped in right off the bat, but, lucky for our purposes today, they were some critical thinkers with some useful insight and examples to offer up. Today, we're going to take an in-depth look at the use of Lean and Six Sigma thinking and tools within non-profit and charity organizations. Are Charities Good Candidates for Lean? One of the first and most important things to establish when considering implementation of Lean in any company or organization is to figure out how they could benefit from the systems. In the case of charities, one user points out that room for improvement from Lean is readily apparent simply in the mindsets of the people who work at them: "The sweat and tears the non-profit workers and volunteers shed and the effort they put forward is focused on those they serve, with less thought on HOW they are served" This is what Richard Petty had to say of an organization he actually had the experience of implementing Six Sigma with. One thing he goes on to highlight and elaborate on is the fact that many volunteers and non-profit workers are so focused on those they want to help that they may get blinded as to the mechanisms that can take them there (and these are the places opportunities for improvement present themselves). Even in other more traditional workplaces, we see this sort of "tunnel vision" as fairly common: It can be hard to get workers to take a step back from the endgame results they're

When most people think of LEAN, they think of manufacturing, and it is no surprise why. A recent post by Mark Bridges in the "Lean Six Sigma and Continuous Improvement Group" on LinkedIn, brings up the idea of using Lean strategies in an office environment. His post looked specifically at how the office side of a manufacturing company can benefit from Lean concepts. His ideas, however, can be applied to any office environment. Taking active steps to eliminate waste can save companies money whether it is eliminating excessive inventory made by a manufacturing line, or eliminating the need for excessive drive space on an email server due to unrestricted storage policies. Northcote Parkinson's Theorem One of the most interesting parts of his post discussed what is called the Northcote Parkinson's Theorem. This theorem states that, "…Over and above a certain size, an office style organization can generate enough work to busy itself with!" This is a simple way of saying that while office work may be necessary, it can easily become a bottomless pit of inefficiency. One can't help but recall the scene from the movie, "Office Space" where the manager drones on and on about the importance of "TPS Reports." This scene is so memorable to many people who work in office environments because it is so relatable. So, how can lean help to eliminate 'TPS Reports' and other forms of inefficiency in the office environment? The post and the comments people made agree that Lean manufacturing strategies can be used in office environments with minimal adjustment. This is a perfect example of waste in the office, and how Lean strategies can help to avoid them. Office environments print off reports, spreadsheets, emails, and any number of other things. Many employees have the idea that as long as they recycle the paper when done, it isn't wasteful. While recycling may be better for the environment, it really doesn't help the company's bottom line. In

These days you may be hearing a lot talk regarding "going lean" and "implementing lean practices," what does this truly mean? When a company implements lean practices they are essentially looking at all areas within the company, evaluating processes, searching for new ways to streamline and improve current processes, all while striving to create a better and more efficient product or service. Even though the implementation of lean practices is a significant undertaking it is well worth the effort with added benefits in production, efficiency, and cost savings.

LEAN tools and strategies focus on improving production efficiency and reducing waste, both in terms of time and physical inputs. While the term LEAN and the thinking behind it is fairly well-known, there is still a natural (though somewhat perplexing) resistance to change that keeps business owners from implementing these strategies once they're set in their ways. The reality is that a scientific, LEAN approach is almost always going to yield higher efficiency than simply "what feels right" or "what you've always done." If you're on the fence about switching to a more efficient workplace, consider our following top 8 LEAN ideas for improvement.

Have you heard the story about the lifeguard in Florida who was fired because he saved a swimmer's life?! Mark Graban writes an interesting post on his Lean Blog about the incident. In his post Lifeguard Saves Swimmer, Gets Fired, Graban compares the shocking response to the lifeguard's laudable action to possible consequences of overly strict rules in the Lean work place: A lifeguard, Tomas Lopez, was "hastily" (and incorrectly) fired by a supervisor after saving a swimmer in distress… because the swimmer was outside of Lopez's assigned zone. Are you kidding me? The lifeguard wasn't fired due to a bad policy… he was fired because a supervisor misinterpreted (or didn't understand) a policy. That's just common sense that Lopez should have saved the swimmer. It sounds like the supervisor didn't even know the proper rules and regulations… firing Lopez because they thought he violated some rule. We can't put rules, procedures, and "standardized work" in the Lean parlance ahead of common sense and judgment. Can you image the uproar of Lopez had just sat there because saving that swimmer "wasn't my job"? We need to be careful that our standardized work, especially in healthcare settings, aren't overly restrictive or violate common sense. Maybe this lifeguard story is a good illustration of what could go wrong…

I'm trying to keep up with my lean thinking, and with that comes lean reading. This stuff can be dry sometimes, but I always come away with some nugget of gold from each book I read on the subject.

Learning About Lean posted an interesting blog post recently titled Organizations Which Succeed: While not a Lean expert, ESPN commentator Colin Cowherd recently made a comment I found insightful. Observing three organizations which seemed to be consistently successful, he found this common theme amongst the San Antonio Spurs, the New England Patriots and the Boise State football program. "Celebrate rarely. Grind always."

A3 image via Reliableplant.com Today, I was looking for a decent A3 problem-solving template for an engineering friend who was planning on implementing a lean program for his company, and I came across a helpful article on ReliablePlant.com by Larry Rubrick and a cool A3 powerpoint presentation at PowerShow.com (don't hit download, just hit play). As many people may know, the A3 format originated around the type of paper (A3, 11″x17″ sheet) that the Toyota Production System engineers used to base their problem-solving templates - with the mindset that using only one piece of paper kept the thinking process focused and simple. The A3 is said to be one of the main building blocks of Lean thinking. On the report, a problem is identified and then it follows a process of successive stages (including objectives or goals) by which it may be solved, or at least lessened. I liked the examples Rubrick offers in his post, starting with the requisite Toyota A3, and moving on to others, including an A3 at Ford in the United States (which is meant for a typical copy paper size, 8.5 X11). Other A3s can end up getting more illustrative, but the gist of it is best represented in the simplicity of the TPS template, I think.

When running any sort of physical production based business, you will often have stock on hand. Instead of only stocking for a short time, there will be a "backup" supply of products that can be called upon as demand changes. This is known as "just in case" manufacturing and is highly common in most industries. However, several decades ago, the rise of lean business gave way to the concept of "just in time" manufacturing. In a just in time, or JIT, system, products are made as they are demanded and there is little to (ideally) no back-stock at any time. Why go lean? The idea behind JIT manufacturing is that one can eliminate several kinds of waste by taking away the need to keep inventory of excess stock. From now on, equate "stock" to "excess stock" or the concept of having too much on hand, because in a JIT environment "stock" doesn't really exist outside of individual orders. When you don't have to keep inventory, employees free up their time for other projects and tasks. Also, you have less paperwork to manage, and can focus on other things, like workplace safety, new profitability angles and marketing strategies, etc. Another reason to go to a JIT model is that you increase accountability of management. Because you have no inventory to fall back on in a JIT situation, inventory cannot be used as a crutch to make up for other problems. Slow, inefficient production is often masked by a stockpile of inventory, making it harder to realize certain areas of production may need improvement - these may include machine functionality, worker habits, reliability, and inadequate space management. Another huge place you save by adopting this method is in transportation. Materials do not need to be stocked at various sites and you need to do much less transporting. You will eliminate time wasted in transit when there is traffic or road congestion, and you'll even be more environmentally friendly by reducing fuel burned for shipping purposes

3-D printers, the article explains, can make prototyping and customizing easier, which creates a less wasteful manufacturing environment. Additional benefits of 3-D printers are they can increase the consistency of products and ultimately lead to lower prices.

Ten Tips to Help You with Your Kaizen Continuous Improvement Strategy The Kaizen methodology encourages ongoing efforts to ensure continuous improvement throughout a facility. This improvement can come in many forms including waste elimination, improved efficiency, safer work environments and much more. To simply say that a facility is employing Kaizen strategies, is essentially meaningless if you don't have any concrete action items you are following. Whether you're just getting started or you are looking for ways to reinvigorate a Kaizen strategy that is not effective, the following ten tips will be very helpful. Each one can give you ideas on what you can do encourage improvement and allow that improvement to grow and expand long into the future. Tip #1 - Harness the PDCA Strategy One of the key concepts used in Kaizen is the "Plan-Do-Check-Act" strategy. This is a quality model that can be used when implementing any type of improvement in the facility. As you might expect, the PDCA strategy is a cycle of ongoing improvement that should never end. The steps are as follows: Plan - This step is where you identify an area where improvement is possible and make an initial strategy on what chance should be made to realize the desired improvements. Do - Implement the change, but only on a small scale. This may mean having one department make the change in some situations or for larger corporations, having one facility make the update. During this step it is also very important to be gathering as much data regarding the change so it can be properly evaluated. Check - Review the results of the change including the data that was collected. Looking to see if they had the desired impact or not is critical to know whether you should move forward with rolling the change out to other areas. Act - IF the data in the check step points to a success, it is time to push the change out on a wider scale. Once the change has been successfully implemented you wi

Safety Myths We Could All Live Without Safety MythsI'm going to level with you today: There's a lot, and a mean a metric ton, of misinformation when it comes to safety in the workplace. The more experience you have, the more and more you discover which of the things you've been told actually seem to hold up to the action of a real workplace, and which advice becomes clearly idealistic and less useable. That said, why can't we just skip past the clutter? Why do myths about the nature of safety and accident prevention continue to circulate when experienced practitioners know them to be complete bologna? To be honest, I can't answer that, but hopefully what I can do is more useful; in this article, we're going to go over some common workplace safety myths and dissect them so that, with a whole lot of luck, they won't leave anyone's lips ever again. Accidents Happen Safety Myths AccidentsFirst of all, yes, accidents do happen… but the statement itself is dismissive, and suggests that some things are just out of our control. The problem with this sentiment is twofold. First of all, it's a slippery slope: If you decide one thing is out of your control, it's easier to accept that another thing might be as well. Before you know it, you're leaving too much up to chance and not enough up to your problem solving skills. The second problem is that the idea that accidents just "happen" of their own accord is silly and untrue. There is always something you can do, and you should always be actively improving your safety by finding these things as they come along. One counter example to this that people sometimes come up with is a case in which an employee does something really boneheaded and gets themselves into a dangerous situation. "Isn't that kind of out of my control?" one might ask. Actually, there are two possible situations here: 1. The worker deliberately put themselves in harm's way for some unknown reason. In this case, a resu