Evaluating CRM - Does it make sense for your business? - 1 views
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Manish Kumar on 02 Jul 10CRM is the core business strategy that manages all aspects of interaction a company has with its customers, including prospecting, sales and service. By integrating sales, marketing, and customer service functions, it is easier for team to work together and share critical information. Sales, marketing, and customer service teams gain the tools they need to find new customers.