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Manish Kumar

Contact Management or CRM- The essence and the difference - 3 views

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    Contact Management Solutions and Customer Relationship Management Solutions are two solutions which help organizations to gain better control over customer information and processes.
Manish Kumar

Onsite Vs On Demand CRM- Make your choice - 1 views

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    With the onset of concepts like (SAAS) and cloud computing customers have multiple choices of choosing a platform which suits their requirements and meet their budgets. The On Demand CRM application has become the buzzword in the CRM application industry.
Manish Kumar

Cloud Computing- The upcoming platform for CRM Applications - 2 views

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    So what is cloud computing? The answer- Cloud computing is a platform which enables you to run your applications as you need it in an On- Demand Format you don't invest in infrastructure including hardware and software.
Manish Kumar

Crm In travel industry - 3 views

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    In the competitive travel industry, customer satisfaction no longer guarantees customer loyalty.
Manish Kumar

Contact Management software for professionals in India - 4 views

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    Relationship management is the one of the new buzz words of today's technology world but in today's world, instant access to contact information is critical to a successful business. Maintaining healthy relationship with customers is primary need of each and every business.
Manish Kumar

Role of CRM in the Media Industry in India - 3 views

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    New media companies require ways to scale their support organizations to keep up with the pace of their innovations. Meanwhile, traditional media companies are urgently working to retain their valued customers.
Manish Kumar

Crm Solutions For Higher Education In India - 1 views

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    Many higher education institutes, universities began restructuring and reengineering their operating processes to cut costs. Many turned to enterprise resource planning (ERP) applications. ERP helped them automate and optimize their internal business processes-in areas such as finance, grants management, student information, inventory management, and human resources-and freed them from some of the day to-day operations.
Manish Kumar

SaaS as a CRM implementation Strategy - Indian Scenario - 2 views

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    CRM or customer relationship management is a system of processes which businesses use to organize and streamline customer service, give sales staff the customer information they need to achieve higher closure rate, optimize marketing and sales efforts, and help to increase the customer base and revenues. CRM has become backbone enterprise software for many large and SMB companies.
Manish Kumar

Sales Force Automation solutions By Sage Software - 2 views

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    CRM is the core business strategy that manages all aspects of interaction a company has with its customers, including prospecting, sales and service. By integrating sales, marketing, and customer service functions, it is easier for team to work together and share critical information.
Manish Kumar

Evaluating CRM - Does it make sense for your business? - 1 views

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    CRM is the core business strategy that manages all aspects of interaction a company has with its customers, including prospecting, sales and service. By integrating sales, marketing, and customer service functions, it is easier for team to work together and share critical information. Sales, marketing, and customer service teams gain the tools they need to find new customers.
Manish Kumar

Automate your Sales Process with a Sales Force Automation Tool - 4 views

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    Sales Force Automation, often abbreviated as SFA, is a process of applying IT to automate the sales process which goes through different phases from prospect identification, lead generation, lead qualification, needs identification, proposal generation, proposal presentation, negotiations and closing the sale. Automation of these aforementioned selling activities is often linked to efforts to improve and standardize the selling process and it can be done quite efficiently with the help of SFA.
Manish Kumar

Modern Properties Selects ACT! By Sage to put Sales Enquiry Conversion on Fast Track - 2 views

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    Sage India today announced that Modern Properties has selected ACT! By Sage as their Contact and Lead Management solution. The company was looking for a CRM solution which could provide a complete overview of the customer in terms of their contact details......
Manish Kumar

Understanding Operations Management In an ERP System - 0 views

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    Along with the financial module perhaps the other most important module in an ERP which forms the core of the system is the operations module. The operations module comprises of the following elements.
Manish Kumar

Customer Support- A key element of a CRM Software - 0 views

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    Managing and streamlining operations for service teams is imperative to creating a customer experience that gives you a competitive advantage. CRM solutions with customer support capabilities provides your customer service teams with a complete view of all customer interactions so they can better service and support your customers.
Manish Kumar

Choosing an ERP Solution in the Chemical Industry in India - 0 views

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    Heavily reliant on the Petrochemical industry, the Commodity (Specialty) Chemicals industry has always been characterized by frequent "Boom & Bust" cycles.
katie daisy

Online Data Back-Up Services - 0 views

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    Your data is highly valuable and critical to your business's success. Since computers serve as store house for the company's work, you will undoubtedly want to protect them to the best of your ability. Earlier, computer back-up procedures used to be highly demanding in terms of time, money and efforts on the user's part.
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