The recent and dramatic growth of Web 2.0 and social software fundamentally changes the way that organizations must interact with information, and with those who produce, analyze, and consume that information. Government is no exception. The landscape of wikis, blogs, video sharing, and other social media has evolved and grown so rapidly that government policy has not kept up. The power of Web 2.0 and social software, if properly managed, can have a tremendously positive effect on the way the government interacts with the public, interacts with its employees, and conducts its own business.
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