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Interesting article that highlights how it takes the whole organization's commitment in order to go from good usability to good user experience.

Good article. I also like the diagram.

Alexander Rehm on usability and accessibility issues of not displaying PDF links properly and a best practice guide on how to fix it

This one digs more into specifics of what makes a photo usable.

(I'd like to bridge the gap between UX design/IA and graphic design by getting us thinking more about the usability of images) Images are used for navigation, content, or ornamentation. Navigation and content image offer clear value...ornamentation less so.

(I'd like to bridge the gap between UX design/IA and graphic design by getting us thinking more about the usability of images) Images are used for navigation, content, or ornamentation. Navigation and content image offer clear value...ornamentation less so.

This will be important to keep in mind as we create usability tasks for the website testing.  We can't give the answers away in the way we word the questions!

Repetition, even in graphic design, is okay, I promise. It's the way human beings learn. The perception is that if something is included on the page once, especially in an obvious fashion, there's no reason to repeat it elsewhere.

In an effort to better understand how people use the web, Mozilla has launched a new data gathering project for usability studies called Test Pilot.

Amazon's new e-book reader offers print-level readability and shines for reading fiction, but it has awkward interaction design and poor support for non-linear content.

I like the "Evaluating the results" section. Good ideas for involving more people in the evaluation process and making the prioritized list of improvements.

Although purposefully-deceptive design is more likely to occur on for-profit sites, I thought this was an interesting article about the subtle ways design can hamper usability. Interestingly, Scribd.com got called out for Baiting and Switching on a grassroots wiki that documents dark patterns: http://wiki.darkpatterns.org/Bait_and_Switch

More on ornamental images and the myth that breaking up text with images increases usability.

An e-mail from bill gates on microsoft's usability... pretty funny.

Allows you to remotely show your page to users for just 5 seconds and receieve their feedback at a designated email address