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A teacher would never be satisfied with her performance if she discovered that the entire back row of her classroom was unable to hear her lecture. In the world of cloud services for business, we see things the same way. With Office 365, every user counts! Google has a different approach. It starts counting downtime only after at least 5 percent of users are affected. Imagine if 100 of your 2,000 users had no access to email. Would you, as an IT professional, be satisfied with your performance? Would your business hold you accountable for your performance? The answers to these questions are clear. Calculating downtime only after 5 percent of your users cannot access email, as Google does, makes it more difficult for you to assess impact to user productivity. Google's approach doesn't help your business with meaningful performance metrics. With Office 365, every affected customer and every service counts when we calculate downtime. Downtime means the total minutes in a month during which service is unavailable, excluding scheduled downtime. For services like email, there is no scheduled downtime, an experience that our many Exchange Server customers have long been accustomed to-system maintenance while they continue to be productive in their Outlook inboxes. In addition to the way it calculates downtime, Google also combines consumer and commercial service availability when reporting the availability of Gmail. This means if you are considering Google Apps for Business, you cannot get accurate information regarding the availability of the commercial service that you need. On the other hand, Microsoft's approach to calculating downtime, which includes every user minute, helps you understand whether your users' productivity is being impacted by downtime of email. Google takes a "use at your risk" approach around Google+, Hangout and Google Voice. These services are not part of Google Apps for Business and are excluded from the SLA. Excluding these serv

Today's post was written by Jacob Guttman, IT Manager, Menchies It's hard to believe it when you look at our rapid growth, but Menchies is still a very young company. We were founded in 2007 with a single store in Valley Village, California. Now, we have more than 300 franchise locations around the world. Maintaining connections between Menchies headquarters, the franchise community, and our guests is critical to our success. In the past, we used hosted services for email, collaboration, and document management. And we used a separate, Java-based application for instant messaging. One of the most persistent challenges I faced was trying to support our company's growth with a set of applications that weren't tightly linked together and that didn't fit the day-to-day work needs of our employees. An increasing number of our employees want to be able to access email and other applications on a range of different devices, including their smartphone or tablet. Ultimately, they want to be able to connect with colleagues and seamlessly move information between applications without having to think much about the underlying technology. When we started looking at moving to a new productivity and collaboration solution, the major factors influencing our decision were ease of use, anywhere access, simplified administration, and cost-effective scalability. As we took a closer look at Microsoft Office 365, it was the obvious choice. And, with help from our partner Cal Net Technology Group, we were able to make the switch to Office 365 quickly and easily. With Office 365, we get online access to all of the capabilities we need-email, calendaring, document management, and unified communications-all rolled into one solution. And it automatically works together with the Microsoft Office tools that our employees use every day. One great example of how Office 365 supports the business needs of Menchies and fits the way our people like to work is through our use of Micro

How to Use the New Microsoft Forms - www.office.com/setup www.office.com/setup Blogs: Have you seen the new Microsoft Forms? One of the most popular articles on my blog in the last 12 months was related to its predecessor - Excel Surveys. Not only did that post get a lot of views, but it also got a lot of comments from people with questions about the features of Excel Surveys, or more importantly for some, the features it did not have. You can still use Excel Surveys, but Microsoft are in the process of transitioning to something better - Microsoft Forms. This version includes automatic grading and built-in student feedback. Here's what you need to know. GETTING STARTED You can find the homepage for Microsoft Forms by going to forms.office.com, or you may see Forms listed in the Office 365 App Launcher. Both links go to the same place. Technically, Forms is still in Preview but you can sign in with your Office 365 Education account today and start creating surveys and quizzes. The new Microsoft Forms work on desktop and mobile browsers. Once you are logged in, click the New button to create your first form. Replace Untitled Form with a title of your choice, and add a description underneath if you want to provide any directions or information for students or parents who are filling out your Form. BUILDING A FORM Tapping the Add Question button gives you access to the question types that are available to you in this new version of Microsoft Forms. The options include: Choice: for creating multiple choice questions! Tap or click the slider to allow people to select multiple answers. You can also tap or click the ellipses button to shuffle answers. Quiz: a multiple choice question that you allows you to select a correct answer for automatic grading. Tapping the comment icon on each answer choice lets you add student feedback for each selection. Multiple answers and shuffled answers are also available to you when working on Quiz questions. Text: to collect

www.office.com/setup Blogs: Tables are another tool you can use to display information in PowerPoint. A table is a grid of cells arranged in rows and columns. Tables are useful for various tasks, including presenting text information and numerical data. You can even customize tables to fit your presentation. Optional: Download our practice presentation. Watch the video below to learn more about inserting tables in PowerPoint. TO INSERT A TABLE: From the Insert tab, click the Table command. Hover the mouse over the grid of squares to select the desired number of columns and rows in the table. In our example, we'll insert a table with six rows and six columns (6x6). inserting a table - www.office.com/setup The table will appear on the currently selected slide. In our example, that's slide 3. Click anywhere in the table, and begin typing to add text. You can also use the Tab key or the arrow keys on your keyboard to navigate through the table. adding text to a new table - www.office.com/setup You can also insert a table by clicking the Insert Table command in a placeholder. inserting a table from a placeholder - www.office.com/setup MODIFYING TABLES PowerPoint includes several options for customizing tables, including moving and resizing, as well as adding rows and columns. TO MOVE A TABLE: Click and drag the edge of a table to move it to a new location on a slide. moving a table - www.office.com/setup TO RESIZE A TABLE: Click and drag the sizing handles until the table is the desired size. resizing a table - www.office.com/setup TO ADD A ROW OR COLUMN: Click a cell adjacent to the location where you want to add a row or column. In our example, we'll select the cell that says Mystery. selecting a cell - www.office.com/setup Click the Layout tab on the right side of the Ribbon. Locate the Rows & Columns group. If you want to insert a new row, select either Insert Above or Insert Below. If you want to insert a new column, select either Insert Left or Insert Ri

www.office.com/setup Blogs: We're moving deeper into the modern "walled garden" of digital life. Generally speaking, you choose the garden you like best - be it Apple, Google or Microsoft - and the more time and money you invest, the more painful it is to leave that ecosystem. Similarly, many people pick Evernote or Microsoft OneNote as their repository of choice for digital scraps, doodlings and scanned documents. Then they usually stick with that choice, because it's not easy to toggle between them or switch. About a year ago, I chose Evernote over OneNote, and I started amassing my own digital archive. At the time, Evernote's Mac software was far superior to OneNote's Mac app. However, Microsoft has continually upgraded OneNote for Mac and iOS, and today it's a legitimate Evernote rival; if I were facing the Mac Evernote versus Mac OneNote decision today, it would be a different situation. If you're a Windows user, the choice is even more challenging, because the OneNote 2013 Windows desktop app has valuable features that aren't available in Evernote or OneNote for Mac. To help you decide between these two notebook tools, I've come up with seven things OneNote does that Evernote can't. Of course, this is only one side of the story. For the flip side, read "6 things Evernote does that OneNote can't." 1) ONENOTE IS A DESIGN-FRIENDLY, FREEFORM CANVAS Each OneNote note is a blank canvas, every element its own movable container. If you have a stylus, you can draw anywhere within the note, and you can insert handwriting, blocks of text, images or any other element wherever you want. onenote freeform canvas - www.office.com/setup OneNote 2013 for Windows also lets you customize your notes. For example, you can change the "paper" color, add rule or grid lines, change the dimensions of notes, create new page templates or apply existing ones, and apply text styles. Other versions of OneNote, including the iPad and Mac apps, offer some but not all, of these capab

In order to stay competitive in today's world, teams need to connect and share with each other more than ever before. On March 28th, we had the pleasure of hosting Rob Koplowitz from Forrester Research and Walton Smith from Booz Allen Hamilton in a live webinar where they discussed why organizations are turning to enterprise social and how they are using it to help their teams work more openly and efficiently. Rob discussed how communication is changing, and how we're accessing and interacting with information in new ways-incredibly, 66% of information workers in North America and Europe already work remotely.* The shift to cloud-based software and platforms is definitely contributing to some of these changes. The old way of building software involved engineers, months of coming up with specs, running Beta programs, and debugging. The time from idea to ship could take years. So the introduction of the cloud-and social-to the Enterprise is enabling companies to innovate and move to market faster than ever before. The cloud provides anytime, anywhere access which is essential to our increasingly mobile work environments; today employees can quickly and easily access a range of business systems, information and expertise from anywhere in the world. Our shift to cloud-based platforms and the introduction of working openly with social are changing the way teams collaborate. Take, for example, Booz Allen Hamilton, a leading provider of management and technology consulting services. The company has over 26,000 employees worldwide, with over 71% of their employees working on-site with customers, which often limits their access to company resources.** But in order to provide the best service to their clients, consultants need to be able to quickly and easily access information and expertise. Booz Allen recently integrated Yammer as a social layer across business tools because the cloud-based platform enables consultants world-wide to collaborate virtually. When o

Ready to get a hands-on, in-person learning experience on how Microsoft Project can help you get more out of your projects and optimize your portfolio? Microsoft and our partner community host events in cities all around the U.S. where you'll have the opportunity to learn more about Project and what it can do to help you streamline your work and achieve your strategic objectives. Please add this page to your Favorites and check back often, as new events are regularly being scheduled! May 30th Cambridge, MA Conference 2014 Roadshow with Project Gold Certified PPM Partner Campana & Schott. Join us for these free half-day events to gain insight on current trends and the latest developments on Project Online and earn 3 PDUs. Registration link You can also register here to attend our free Project webcast series-sessions are held on the 3rd Tuesday of each month!

Today's post was written by Nick Portello, Network Manager, Steve Moore Chevrolet. Read more Office 365 customer stories here. Office 365 Customer Steve Moore Chevrolet_Nick PortelloWhen I joined Steve Moore Chevrolet as the sole IT staffer six months ago, the dealership was in dire need of new technology. Employees coped with aging PCs, an outdated POP3 email service, a poor mobility experience, data loss, and no collaboration tools. Then I heard about Microsoft Office 365, which gives you the latest version of Microsoft Office, plus a suite of cloud-based communication and collaboration tools that solved all our problems. Unlike Google Apps, the UI was familiar to our employees and Microsoft offered a flexible subscription-based payment option, which is ideal for our fluctuating workforce. Now that our documents are stored in Microsoft SharePoint Online and SkyDrive Pro, we have easy access to collaboration tools with robust security. I no longer worry about falling out of compliance with Chevrolet auditors, losing important financial data, or having to pay fines that could reach $250,000. I can also find data on-demand for Chevrolet auditors and use my mobile device to look up information, which saves about 40 percent of every day-I'm no longer running between my computer and the sales, service, and administration departments. I can focus on what I really need to do. Thanks to Office 365, we are all able to get on with our work! Learn more about Steve Moore Chevrolet and Office 365 by watching the video below and reading the case study.

www.office.com/setup Blogs: When you're working with longer presentations, it can be difficult and time consuming to locate a specific word or phrase. PowerPoint can automatically search your presentation using the Find feature, and it allows you to quickly change words or phrases using the Replace feature. Optional: Download our practice presentation. Watch the video below to learn more about the basics of using Find and Replace in PowerPoint. TO FIND TEXT: From the Home tab, click the Find command. www.office.com/setup A dialog box will appear. Enter the text you want to find in the Find what: field, then click Find Next. www.office.com/setup If the text is found, it will be selected. www.office.com/setup You can also access the Find command by pressing Ctrl+F on your keyboard. TO REPLACE TEXT: At times, you may discover that you've repeatedly made a mistake throughout your presentation-such as misspelling someone's name-or that you need to exchange a particular word or phrase for another. You can use the Replace feature to make quick revisions. From the Home tab, click the Replace command. www.office.com/setup A dialog box will appear. Type the text you want to find in the Find what: field. Type the text you want to replace it with in the Replace with: field, then click Find Next. www.office.com/setup If the text is found, it will be selected. Review the text to make sure you want to replace it. If you want to replace it, select one of the replace options. Replace will replace individual instances, and Replace All will replace every instance. In our example, we'll use the Replace option. www.office.com/setup The selected text will be replaced. www.office.com/setup PowerPoint will move to the next instance of the text in the presentation. When you are finished replacing text, click Close to exit the dialog box. When it comes to using Replace All, it's important to remember that it could find matches you didn't anticipate and might not actually want

www.office.com/setup Blogs: Microsoft Office 2016 for Windows has landed and it brings many smart new features, including co-authoring with real-time collaboration, simplified sharing, a great feature search engine called Tell Me, and much more. The Mac version of Office 2016 has actually been around for a few months already. If you have an Office 365 subscription, you can get it now for free and we show you how below.A Microsoft Office 2016 Preview: Smart & Subtle Changes A Microsoft Office 2016 Preview: Smart & Subtle ChangesOffice 2016 for Mac was just released and the Windows version will follow in the fall. We show you the new look and features of the world's most popular productivity suite. Will you upgrade?READ MORE Alternatively, you can buy it at the Microsoft store (different packages available and Microsoft has a guide for installing it) or your local retailer and if you're unsure, we have a guide for what Office suite to get. Note that if you're running Office 2010 on Windows 10, you can get a 50% discount on a one year subscription of Office 365 Home; simply use the Get Office app in Windows 10. Get Office - www.office.com/setup Before you overspend your budget, remember you can get Microsoft Word for free and you can choose from many free alternatives for the entire Microsoft suite.This Is How You Can Get Microsoft Word for Free This Is How You Can Get Microsoft Word for FreeDo you really want the entire Microsoft Office suite? If all you need is Word without the fancy features, Microsoft will give it to you for free. Here is how.READ MORE FIND OUT YOUR VERSION OF OFFICE Unsure whether you have an Office 365 subscription? You can look up your status. Open a file, any Office document, then navigate to File > Account and under you'll see whether you have an Office 365 subscription. Office 2016 Account - www.office.com/setup Here is a complete list of ways to check your version of Office from Microsoft. YOUR UPGRADE WILL BE FINAL Before you

www.office.com/setup Blogs: ML Gomes is getting a new PC running Windows 8, and wants to know which version of Microsoft Office is best for her needs Microsoft office - www.office.com/setup Blogs Which version of Microsoft Office is best with Windows 8? Photograph: Justin Sullivan/Getty Images Which version of Microsoft Office should I use on Windows 8? I am buying a new laptop and need to use Outlook. ML Gomes Microsoft usually brings out new versions of Office to match new versions of Windows, and Windows 8 is no exception. The new Office 2013 is designed to work with Windows 8, and both have a similar modern styling that puts the emphasis on your content rather than Microsoft's software. Also, both are designed to work with cloud (online) services, particularly Microsoft's SkyDrive. However, other things have changed now that Microsoft is not a software company but a cloud-based "devices and services company". As chief executive Steve Ballmer said last year, this "impacts how we run the company, how we develop new experiences, and how we take products to market for both consumers and businesses." Under the old system, you could buy a copy of Microsoft Office on DVD, and use it without an internet connection. Under the new system, you buy a Product Key, which is 25 alphanumeric characters long. Entering the code online enables you to download your copy of Office, or activate a free trial version pre-installed on your new PC. FREE OFFICE WEB APPS The good news is that under the new system, most home users don't need to pay anything for Microsoft Office: they can use the free, cloud-based service in the form of Microsoft Office web apps. Sign up for an email address at Outlook.com, and you get free web-based email, a contacts book (People), a calendar, and 7GB of online storage in SkyDrive. (Outlook.com has replaced Hotmail, so you can use a Hotmail address, if you already have one.) Log on, click SkyDrive, and you can create and edit files in the four main Of

www.office.com/setup Blogs: Excel 2016 includes a powerful new set of features based on the Power Query technology, which provides fast, easy data gathering and shaping capabilities and can be accessed through the Get & Transform section on the Data ribbon. Today, we are pleased to announce 10 new data transformation and connectivity features that have been requested by customers. These updates are available as part of an Office 365 subscription. If you are an Office 365 subscriber, find out how to get these latest updates. If you have Excel 2010 or Excel 2013, you can take advantage of these updates by downloading the latest Power Query for Excel add-in. Updates include the following new or improved data connectivity and transformation features: Web Connector-UX support for specifying HTTP Request Headers. OData Connector-support for "Select Related Tables" option. Oracle Connector-improved Navigator preview performance. SAP HANA Connector-enhancements to parameter input UX. Query Dependencies view from Query Editor. Query Editor ribbon support for scalar values. Add custom column based on function invocation. Expand & Aggregate columns provide support for "Load More" values. Convert table column to a list-new transformation. Select as you type in drop-down menus. WEB CONNECTOR-UX SUPPORT FOR SPECIFYING HTTP REQUEST HEADERS With this update, we have added support for specifying HTTP Request Headers within the Web connector dialog. Users can specify header name/value pairs from the Advanced mode in this dialog. november-2016-updates-for-get-transform-in-excel-1 - www.office.com/setup ODATA CONNECTOR-SUPPORT FOR "SELECT RELATED TABLES" OPTION In this update, we have added relationship detection support for OData V4 feeds. When connecting to OData V4 feeds, users will be able to use the Select Related Tables button in the Navigator dialog to help you easily select all the tables needed for your reports. november-2016-updates-for-get-

www.office.com/setup Blogs: As new Office 365 features become available, they are sometimes rolled out over a period of time to all subscribers. If you have an Office 365 work or school account, the timing of when you receive new features may also depend on your organization's settings. Eventually, all Office 365 subscribers will receive the new features. If you don't see a feature you're expecting in your Office apps, there's no need to worry-it's on its way! NOTE: New builds are also rolled out this way. This means when a build becomes available, not all customers will receive the new features right away. However, you can expect it to come to your device soon. Who gets new features? All new features are included for free as part of your Office 365 subscription. If you have a work or school account, your administrator may control when you see new features. If you have a one-time purchase of Office 2016, you will receive security and performance updates but no new features. How do I get new features? You will get them automatically as they are rolled out. You can also check for and install updates manually. (This does not guarantee that you will receive the newest features right away.) When will new features arrive in my Office? We don't publish an exact day when the updates occur because that day can vary, and multiple updates could happen in a month. All Office 365 subscribers will eventually get the new features. However, if you'd like to get them sooner, you can join the Office Insider program. HOW ARE OFFICE UPDATES ROLLED OUT? If you've joined the Office Insider program, you get preview builds for the latest features, security updates, and performance fixes that Microsoft releases before anyone else. For the Windows, Mac, and Windows Mobile Office Insider programs, there are two tracks: Office Insider Fast and Office Insider Slow. Office Insider for iOS has fast, while Android currently only has slow. When new features and updates are distribu

www.office.com/setup Blogs: The shrouded veil of secrecy has been lifted from the latest edition of Microsoft Office. Excitement for Office 2016 is still lagging behind the Windows 10 enthusiasm camp, but following the July 29 release of Windows 10, attention will return to the world's most popular productivity suite.When Does Windows 10 Come Out, How Can You Get It & What Happens to the Technical Preview? When Does Windows 10 Come Out, How Can You Get It & What Happens to the Technical Preview?Windows 10 is coming soon. Still confused about how the upgrade will work and wondering about the timeline? We have some answers, although more questions remain.READ MORE Office 2016, like Windows 10, has been re-designed within a revised Microsoft ethos. Office 2016 has been built from the ground-up with mobile and cloud users in mind, slotting in with the ever expanding fleet of Microsoft productivity applications. Office is, in general, a different set of tools from days gone by. We aren't confined to the five-or-so core products, and we can expand the functionality of the Office ecosystem using a massive range of add-ins and templates. Office 2016 logo - www.office.com/setup I'm using VirtualBox to preview Office 2016. Microsoft strongly suggested uninstalling Office 2013, which isn't currently viable due to work commitments. Using a virtual machine, however is a great way to explore different Office products alongside each other, without having to uninstall your current suite. I've also had a look at Office 2016 on Windows 10 Build 10130. Verdict: good times.How To Use VirtualBox: User's Guide How To Use VirtualBox: User's GuideLearn to use VirtualBox. Get virtual computers up and running inside your computer, without having to buy any new hardware.READ MORE Anyway, enough of that. Let's look at Office 2016. NEW OVERVIEW Much akin to the extended and inclusive testing phase of Windows 10, the Office 2016 preview has now accumulated over 1 million users,

It's been a very busy year for SkyDrive and we'd like to thank all of you for helping us improve the service through your feedback, tweets, Facebook posts, and comments. The service continues to grow: since October 2012 when Windows 8 launched, 50 million more people have started using SkyDrive, helping us reach an important milestone - over 250 million people are now using SkyDrive as the new place to save their files. In just the past few months we've made SkyDrive the default save location for the new Office, updated the SkyDrive app for iOS, and made substantial performance improvements to SkyDrive uploading. Recently, we also announced that Microsoft accounts have grown to 700 million, that we've improved the security of our service with things like two-step verification, and that we now have Extended Validation Certificates integrated on SkyDrive.com. And a few days ago, our friends over at Outlook.com announced that they're rolling out a new feature that allows you to insert anything from your SkyDrive directly into an email message. We continue to push forward to a world where all your stuff is in SkyDrive, so you can always have it with you.

When we launched the preview of Outlook.com, our goal was to build the best email service in the world, capable of scaling to over a billion active customers. When Outlook.com came out of preview, it was already the fastest growing email service thanks to your support. The last two months have seen the release of a new, modern Outlook.com calendar, a refreshed Outlook.com app for Android devices, two-factor authentication for your account, new international domains for people around the world, and the release of a preview of Skype calling in Outlook.com. Today, we're excited to announce that we've completed upgrading all Hotmail customers to Outlook.com. Coupled with the growing organic excitement for Outlook.com, this has pushed us to over 400 million active Outlook.com accounts, including 125 million that are accessing email, calendar and contacts on a mobile device using Exchange ActiveSync. We're also pleased to announce that we're adding two new features to Outlook.com: SMTP send, so it's easier to send mail from different email addresses, and deeper integration with SkyDrive.

Liam Bastick has provided financial modelling services and training to clients for more than two decades. A senior accountant and professional mathematician, he has worked in numerous countries with many internationally recognized clients, providing and reviewing strategic and operational models for various key business assignments. You can check out Liam's previous articles at www.sumproduct.com/thought, where you can also subscribe to the monthly tips and tricks newsletter. Ever had to sum data based on multiple criteria situated in different Microsoft Excel worksheets? This article provides a quick tour of INDIRECT references and Table functionality while combining qualities of the SUMPRODUCT function with the SUMIFS function, providing a solution to the mother-of-all Multiple Criteria problems. The functionality is best explained by walking through an example: Ivana: Car Sales has four divisions, cunningly called North, South, East and West. Each quarter, the four divisions are required to submit sales reports detailing the month of sale, the sales person, the car color and the price the car was sold for. www.office.com/setup The question is: how can you determine how many red cars Charlie sold in February in total across all four divisions? The answer would be fairly straightforward if the data were all on one worksheet. For a single criterion, SUMIF would cope admirably well, while for several criteria, SUMPRODUCT could be used to generate the answer (for further information see my blog posts on the SUMPRODUCT function and approaches to addressing multiple criteria in one worksheet).

Did you hear about "Clubhouse: Drop-in audio chat"? This is the new audio social media application for iOS devices. In 11 months from the date of release, the founders attractув investments of $112 million. The app is now worth $1 billion! In our article, we tried to figure out how they did it. https://os-system.com/blog/clubhouse-social-network-reasons-of-the-app-success/

As the threat to business from cyberattacks continues to make global news, it is becoming increasingly important avg.com/activation to ensure that your company has adequate antivirus for small business. While small business owners (SMBs) may feel that their businesses are Install Avg With License Number activation too small or insignificant to www.avg.com/activation be attacked, the truth is avg.com/retail that this complacency is www.avg.com/activate one of the reasons why they are increasingly being targeted. In the UK alone, a report from August 2017 revealed that one in six small businesses suffered a breach in the previous 12 months, with 21% saying the attack cost the company more than £10,000.

According to statistics, Yelp gets about 100 million users per month, and this rating service has become truly one of the most important sites. People use Yelp to search for local places, read reviews, and leave their own feedback. An app like Yelp could be a great Investment, so make sure you make it right.

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