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cupcakes: the secret to product planning - Adaptive Path - 3 views

www.adaptivepath.com/...the-secret-to-product-planning product strategy customer perspective
shared by Laura Paajanen on 18 May 12 - No Cached
  • Laura Paajanen on 18 May 12
     
    The cake model of product strategy is actually two different models for how to evolve and improve the scope of a product over time. I've found it's a very helpful tool for helping teams think through what's going to be a successful customer experience in the short term and the long term.
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Customer Service Scorecard: What's Your Grade? « Get Elastic Ecommerce Blog - 3 views

www.getelastic.com/customer-service-scorecard ecommerce features
shared by Andrea Nelson on 04 Nov 10 - No Cached
  • Andrea Nelson on 10 Nov 10
     
    The list of features within this "customer service scorecard" summarizes the basic, key functionality of a successful ecomm site. We should evaluate this list when starting new projects.
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Usability Testing: Why Great Design is Only Half the Battle - 3 views

designmodo.com/usability-testing usability
shared by Ka-Kei Wong on 29 Mar 12 - No Cached
  • Ka-Kei Wong on 29 Mar 12
     
    Seems like we are already doing what this article describes. :)
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Old Ways of Web Design Don't Work Anymore - 4 views

www.zurb.com/...f-web-design-dont-work-anymore prototyping design mobile competitive
shared by Janet Hanseth on 13 Jan 12 - No Cached
  • Janet Hanseth on 13 Jan 12
     
    Makes a good case for responsive web design, and not trying to target specific devices.
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Nuji - Your social wish list - 3 views

www.nuji.com competitive
shared by Kari Waldrep on 08 Feb 12 - No Cached
  • Ka-Kei Wong on 09 Feb 12
     
    Hm... wonder why they put the "buy" "share" "add" buttons at different corners of the product picture. It bugs me a little...
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Top 10 Social Media Trends (Social Fashion) - 3 views

www.mediapost.com/...le-social-trends-for-2012.html social media fashion
shared by Megan Pearlman on 17 Nov 11 - No Cached
  • Megan Pearlman on 17 Nov 11
     
    1) Social Fashion Why it matters: Mobile experiences can change the shopping experience to provide real-time feedback from friends, experts, and sometimes brands. Watch out: Retailers and fashion brands might not love the real-time feedback when it's negative. Best in show: Go Try It On is one of my favorite digital experiences, especially for an app I don't need personally (being married gives me all the real-time feedback that I need, and then some).
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Pinterest: Behind the Design of an Addicting Visual Network - 3 views

mashable.com/...pinterest-design design ux collecting social
shared by Megan Pearlman on 16 Dec 11 - No Cached
  • Megan Pearlman on 16 Dec 11
     
    Interesting article about Pinterest with interview from one of the founders.
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Design Better And Faster With Rapid Prototyping - Smashing Magazine - 3 views

www.smashingmagazine.com/...-faster-with-rapid-prototyping prototyping
shared by Andrea Nelson on 08 Dec 11 - Cached
  • What Needs to Be Prototyped? Good candidates for prototyping include complex interactions, new functionality and changes in workflow, technology or design. For example, prototyping search results is useful when you want to depart significantly from the standard search experience; say, to introduce faceted search or the ability to preview a document without leaving the search results.
  • How Much Should Be Prototyped? A good rule of thumb is to focus on the 20% of the functionality that will be used 80% of the time; i.e. key functionality that will be used most often. Remember, the point of rapid prototyping is to showcase how something will work or, in later stages, what the design will look like, without prototyping the entire product.
  • In choosing the prototype fidelity, there is no one correct approach. Most designs of new products are best started with sketches, then moving to either medium- or high-fidelity prototypes, depending on the complexity of the system and the requirements of the dimensions of fidelity.
  • ...2 more annotations...
  • Avoid “prototype creep” by setting expectations for the process, including ones affecting the purpose, fidelity, scope and duration. Remind everyone, including yourself, that rapid prototyping is a means to an end, not an end in itself.
  • Don’t begin prototype review sessions without clear guidelines for feedback. Be very specific about the type of feedback you are looking for. (Are the steps logically arranged? Is the navigation clear and intuitive?) If not, be prepared for, “I don’t like the blue in the header,” or “Can’t we use this font instead?” or “Can you make this bigger, bolder, in red and flashing?” Don’t be a perfectionist. In most cases, rapid prototyping does not have to be 100% perfect, just good enough to give everyone a common understanding.
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Consistency in Design is the Wrong Approach " UIE Brain Sparks - 3 views

www.uie.com/...n-design-is-the-wrong-approach inspiration design
shared by Janet Hanseth on 13 Aug 12 - No Cached
  • Janet Hanseth on 13 Aug 12
     
    We do this already (put the user first, over internal consistency) but I thought it was a good read.
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Beso | The Site Devoted to Shopping - 4 views

www.beso.com competitive
shared by Kari Waldrep on 08 Dec 11 - Cached
  • Kari Waldrep on 08 Dec 11
     
    shopping aggregator - focus on brands
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