ItSMF Danmark

TFT12 (Tomorrow's IT Service Future Today) was the first global ITSM virtual conference. We gave 24 speakers 24 hours to change the way content is consumed forever and that's exactly what they did, achieving 1.2 million social impressions in 24 hours and more than 4,000 views on youtube.

The mission of priSM® (why we exist) is to promote professional recognition of Service Management professionals based on their experience, educational achievements and professional activities.

SFIA helps employers at all stages of the skills management cycle: organisational design, resource planning, recruitment, deployment, assessment, development, remuneration.

Here are over three hundred references that the well-read service scientist should be aware of... Category 1: Required (68) Category 2: Recommended (42) Category 3: Review (85), Category 4: Relevant ...

Can anybody point me to good reference sources on "start of the art" thinking for organisation design of IT functions in companies? I've seen "Strategy, Planning & Architecture", split from "Projects & Change" from "Running, Service & Support".

We were just chatting about governance, on facebook. I thought that this might be interesting here too: Governance ought to be at number 12, or so, because the reason for using ITIL is to achieve governance.

I know it's early to start talking about the content and structure of the Knowledge Repository - though I did make some point about possible requirements a while back. However, one very fundamental thing that's lacking from Service Management is a proper ontology.

A service model for the future Complex emerging practices need underpinning structures. There is a need for a 'spinal cord' for the practices to develop and grow. That is the intention of the Adaptive Service Model©. The Taking Service Forward initiative sees the need for a basis for co-creation and crowd-sourcing of future service management best practices.

AXELOS and Publisher TSO have created a comprehensive source of best practice information for all levels of portfolio, programme, project risk and service management adoption.

"Back2ITSM is about giving back to the IT Service Management community."

"News, Reviews and Resources for ITSM Professionals. "

The ITSM Knowlegde Repository Google + site

The Google+ site for Axelos

Bøger udgivet af itSMF International og lokale itSMF chapters.

The international ifSMF site.

The official site for the various frameworks originally published by OGC.