In a 1995 study, Olenski et
al., found that technicians could indirectly influence the learning environment
by “orientating participants to the technology, reducing the anxiety of the
participants” (including the instructor), “and by advising the instructor on
instructional techniques”(pg. 3). This type of role, if viewed negatively by
the instructor, can have a huge impact on the quality of the presentation, yet
many times the instructor and the technicians do not meet until the initial
class meeting