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“What we are seeing today is a certain amount of familiarity for the millennial generation around using technology. Whether it is a mobile phone, a tablet or computer, or also doing things with television, video recordings, gaming, there is a particular set of skills that they have developed,” says Akhtar Badshah, senior director of Global Community Affairs at Microsoft Corp. “However, we also know that just because you’ve had familiarity with the use of a device, it may not necessarily lead to proficiency in the use of technology where youth are effectively using technology to better their lives through a job, start something, or undertake further studies.”