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" Research by Sue Newell focuses on innovation, specifically, on understanding how knowledge is transferred and innovation fostered within and across organizations. Much of her work has taken place at ikon, a research unit for innovation, knowledge and organizational networking that she co-founded at the University of Warwick in the U.K. "

Collaboration is an essential element of doing business. and most companies spend their working day communicating with customers, suppliers, partners and colleagues. For many businesses this is still an efficient process. Stats show that each business loses an estimated £10k per year sitting in traffic en route to meetings. This doesn't take into account the time and cost of communicating across their companies or distributed workforces. In other words the things businesses are doing to ensure they run smoothly are actually costing them money. Internet based collaboration tools can replace face-to-face meetings, allowing you to work with a team in another office, another company, or even another time zone. And they are just as useful to help you stay on top of projects that involve people in the same office, because they bring together the information and resources you need to run your business on a daily basis.