This is called the program model, and it is The Law. As we learned in Chapter One, if the program model corresponds to the user model, you have a successful user interface.
User Interface Design for Programmers - Chapter 2 - 0 views
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your best choice is almost always going to be to change the program model, not the user model
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Almost everybody who does usability testing for a living seems to think that five or six users is enough
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User Interface Design for Programmers - Chapter 1 - 0 views
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Learned Helplessness, developed by Dr. Martin E. P. Seligman. This theory, backed up by years of research, is that a great deal of depression grows out of a feeling of helplessness: the feeling that you cannot control your environment.
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The more you feel that you can control your environment, and that the things you do are actually working, the happier you are
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The point is, does the UI respond to the user in the way in which the user expected it to respond?
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Business Innovation Factory | Innovation Story Studio | Jason Fried - 0 views
Column info : Making Retrospective Changes Stick - 0 views
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Retrospectives become a waste of time if the changes and improvements agreed upon in the meeting are never accomplished
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If the team fails to resolve issues and make improvements after their retrospectives, they are wasting their time
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