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Lars Bauer

WorldOne Research, LexisNexis Technology Gap Survey (2009) [PDF] - 0 views

www.lexisnexis.com/...Technology-Gap-Survey-4-09.pdf

legal-technology usage lawyers survey statistics

shared by Lars Bauer on 15 Nov 09 - No snapshot
  • Lars Bauer
    Lars Bauer on 15 Nov 09
     
    "A national survey of legal professionals found that while technology is widely embraced among attorneys, significant gaps exist among generations regarding its use and application in the workplace. The newly released Technology Gap Survey found generational differences in the effect of technology on workplace etiquette, the blurring boundaries between personal and professional tasks, and the impact of technology overload. The survey - commissioned by LexisNexis, a leading provider of content-enabled workflow solutions - examined the impact of technology in the legal workplace." (beSpacific)
Lars Bauer

Sorry Westlaw and Lexis - The Days of Passing Charges to Clients Are Numbered | 3 Geeks and... - 0 views

www.geeklawblog.com/...and-lexis-days-of-passing.html

law-firms research online-research costs billing trends

shared by Lars Bauer on 29 Sep 09 - No snapshot
  • Over the past 25+ years, the model of passing through the expense of online legal research to the client created a system where operating profits for the vendor were over 30%, and law firms felt immune to the total costs of using online research. Clients were paying the majority of the costs of online research, but had no voice in setting the price negotiated between firms and the vendors.
  • At one time, it was common for firms to charge clients more than they were paying the vendor for the online research product, and were able to make an additional profit. When the Model Rules of Professional Conduct prohibited these charges with Rule 1.5, many firms implemented a 100% recovery model where online resources could only be used if the charge could be passed to the client.
  • ost say that over the past 10 years, the percentage that the firm is paying out of pocket has steadily increased from under 10% out of pocket costs, to now almost 50% out of pocket cost.
  • ...3 more annotations...
  • Firms are now scrambling to cut costs of online resources by either cutting subscriptions, or going back to models requiring that online resource tools only be used when that cost can be passed through to the client. With firms now considering alternative fee arrangements with clients, the model of passing online research costs to clients will come under even more scrutiny.
  • Alternative fee agreements and the general move away from the generic hourly-billing rate will mean that firms will need to have a different negotiating strategy with the online legal research vendor. No longer will online research be seen as a pass-through cost to the client. Because the client will not be paying the attorney by the hour, they will not buy the idea that online charges are saving them money because it saves the attorney time. Clients will say that firms will need to bear the burden of the online research because, if it truly saves them time, then that means they should be able to spend less time on the client’s matter, thus the savings is really a benefit to the firm.
  • Those 30% profit margins are not sustainable as alternative fees become a larger percentage of how law firms generate revenue.
Lars Bauer

Are Law Firms Ready for Transparency? | V. Mary Abraham, LLRX.com, Sep 12, 2009 - 0 views

www.llrx.com/...lawfirmtransparency.htm

law-firms crm transparency case-studies

shared by Lars Bauer on 15 Sep 09 - Snapshot
  • Lars Bauer
    Lars Bauer on 15 Sep 09
     
    Presentation of Mallesons Connect, Mallesons' new client service tool
Lars Bauer

Law Librarians: 'No More Sacred Cows' | by Alan Cohen, The American Lawyer, Sep 3, 2009 (vi... - 0 views

www.law.com/...pubArticleLT.jsp

law law-libraries law-firms trends strategy legal-technology

shared by Lars Bauer on 13 Sep 09 - Snapshot
  • Last year only 9 percent of respondents said their budgets had shrunk. This year it was a whopping 46 percent. Staff reductions have also become the norm, with 57 percent of firms paring their library payroll, up from 18 percent in 2008.
  • are being asked to become detectives of a sort, tracking, graphing, and reporting on their firm's use of every research tool.
  • Perhaps it's no wonder, then, that we noticed an uptick in librarian dissatisfaction.
  • ...11 more annotations...
  • Last year just 7 percent of librarians mostly or totally disagreed with recent decisions made regarding the library. This year the figure was 16 percent. Similarly, in 2008, a mere 3 percent were dissatisfied with their job. In 2009, 8 percent were unhappy.
  • One might think that the library's continued work in assisting marketing efforts -- 62 percent of respondents said the library is their firm's main source for marketing research -- might upset librarians trained to research statutes and legal issues. But the problem isn't the work, say several library chiefs; it's the recognition that comes with it. Or more often, doesn't come.
  • Still, librarians have become tougher, more successful negotiators when it comes to renewing contracts with publishers -- thanks in no small part to the metrics they get from new tracking software.
  • now there's commercially available tracking software -- like Onelog, from the U.K.-based company Info Technology Supply Ltd., and Advanced Productivity Software LookUp Precision.
  • A third package mentioned by some library chiefs was Research Monitor from Priory Solutions.
  • costs for electronic re­sources other than LexisNexis and Westlaw rose in 2008, with the average firm spending just over $1 million, compared to some $929,000 in 2007. (Lexis and Westlaw spending decreased slightly.)
  • it's no shock that more firms are starting to ask a question that, up until now, seemed almost blasphemous: Lexis or Westlaw? Last year just 12 percent of firms said they intended to move to a single-vendor strategy. This year, 31 percent did.
  • Multimillion-dollar knowledge management systems were something that more than a few firms invested in. Newer platforms, such as Microsoft SharePoint -- which five library chiefs praised as a tool that made their work easier and three more planned to launch in 2010 -- just do it better. "SharePoint lets us splice and dice pieces of information, creating all these little repositories without going through IT or ten years of programming," says one library head. "You want to create a database full of Madoff stuff? There, it's done. And anyone can access it through a Web browser."
  • Five other firms gave a shout-out to Ozmosys' eponymous service, which helps them provide personalized news delivery to users.
  • Debevoise started using Ozmosys last September. Since then, some 500 of the firm's 750 attorneys have signed up for the service.

  • The Full Survey:


    The Librarian's Expanding Role

    Electronic Resources

    Staffing

    Finances

Lars Bauer

Can the IT department survive Web 2.0? | by Jim Mortleman, ComputerWeekly, Aug 25, 2009 - 0 views

www.computerweekly.com/...department-survive-web-2.0.htm

enterprise2.0 it cio trends strategy barriers

shared by Lars Bauer on 26 Aug 09 - Snapshot
  • Lars Bauer
    Lars Bauer on 26 Aug 09
     
    Risk-averse IT departments that are too cautious in their approach to Web 2.0 technologies such as social networking, online applications and cloud computing could be signing their own death warrants.
Lars Bauer

Enterprise 2.0 Knowledge Management - A Revolution of Knowledge in Three Parts | Besser 2.0... - 0 views

www.besser20.de/english

enterprise2.0 intros presentations slides

shared by Lars Bauer on 30 Jul 09 - Snapshot
  • Lars Bauer
    Lars Bauer on 30 Jul 09
     
    Part 1: The Wikipedia-Myth, Part 2: People at the Center, Part 3: Getting Started
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