game servers - 0 views

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  #1 Eduardo Pate on 25 Mar 12

   

  
  As fast as your game server might be, there will come a day when a problem arises. Perhaps your server will become laggy, maybe it will get hacked, or it might not work at all. When these things happen, your line of defense will always be your game server provider's support team. Any decent provider will offer free support with your server, and some even offer 24-hour support! Good support is the key to having a good game server, and you shouldn't give any provider that doesn't offer it a second glance.
  
  So, just what is good support? A good support person will answer all your questions fully and completely, be polite at all times, and fix your problem in a reasonable amount of time. Preferably, all issues should be solved in less than 24 hours. Most gaming server companies offer support via special online ticket systems, but some go as far as to offer instant message support, email support, and in some cases, even phone support.
  
  To have your problem fixed as quickly as possible, it's important to open a support request as soon as the problem is first noticed. When filing a ticket, tell your provider exactly what the problem is. Give details about when the problem occurred, what you were doing at the time, what game your server runs, your server's IP, and how the problem specifically impacts you. Doing these things will not only get your problem solved faster, but will make life easier for support personnel.
  
  Just like with any computer product, a decent game server will have good support. Though providers with better support may be more expensive, it will spend more time online and less time down, giving you more fragging action. No matter how good or bad your particular game server's support is, keep one thing in mind: you always have the power to change providers.
  
  Many dedicated hosting providers won't allow game servers to be hosted on their network. This article provides some insight as to why this is the case.
  
  Game servers generate a lot of data transfer
  
  Gaming servers are very bandwidth intensive. Compared to hosting a web application, game servers generate a constant flow of traffic over long periods of time for each user. Businesses by nature tend to have a level of dependence on services, and a level of tolerance for disruption to services that is very different to that of individuals. One of the major costs of providing services for gaming servers is bandwidth. Running a network that meets the needs of businesses and the budget of individuals is complex challenge.
  
  Cheap vs Quality Internet connections
  
  For a hosting provider to deliver a good service they need to operate a network that is fast and free of congestion. Users tend to tolerate their own Internet connection slowing during peak usage periods and congestion and contention ratios on an ISP network is common. From a web hosting perspective however it is seldom tolerated. A slow link means a bad experience for every potential customer that finds the hosted application. Providing a quality service from a network perspective means:
  
  

  
  
  • Low latency Internet connectivity
  
  
  • Internet connectivity that is always free of congestion (in normal operation)
  
  
  • Good Internet connectivity to domestic peers - ie not routing bandwidth via international carriers
  
  
  • Minimal outages
  
  
  • Redundant network links.
  
  
  • Constant monitoring for faults
  
  game servers

   

  <div class="cArrow"> </div><div class="cContentInner"><br />As fast as your game server might be, there will come a day when a problem arises. Perhaps your server will become laggy, maybe it will get hacked, or it might not work at all. When these things happen, your line of defense will always be your game server provider's support team. Any decent provider will offer free support with your server, and some even offer 24-hour support! Good support is the key to having a good game server, and you shouldn't give any provider that doesn't offer it a second glance.<br /><br />So, just what is good support? A good support person will answer all your questions fully and completely, be polite at all times, and fix your problem in a reasonable amount of time. Preferably, all issues should be solved in less than 24 hours. Most gaming server companies offer support via special online ticket systems, but some go as far as to offer instant message support, email support, and in some cases, even phone support.<br /><br />To have your problem fixed as quickly as possible, it's important to open a support request as soon as the problem is first noticed. When filing a ticket, tell your provider exactly what the problem is. Give details about when the problem occurred, what you were doing at the time, what game your server runs, your server's IP, and how the problem specifically impacts you. Doing these things will not only get your problem solved faster, but will make life easier for support personnel.<br /><br />Just like with any computer product, a decent game server will have good support. Though providers with better support may be more expensive, it will spend more time online and less time down, giving you more fragging action. No matter how good or bad your particular game server's support is, keep one thing in mind: you always have the power to change providers.<br /> <br />Many dedicated hosting providers won't allow game servers to be hosted on their network. This article provides some insight as to why this is the case.<br /><br /><b>Game servers generate a lot of data transfer</b><br /><br />Gaming servers are very bandwidth intensive. Compared to hosting a web application, game servers generate a constant flow of traffic over long periods of time for each user. Businesses by nature tend to have a level of dependence on services, and a level of tolerance for disruption to services that is very different to that of individuals. One of the major costs of providing services for gaming servers is bandwidth. Running a network that meets the needs of businesses and the budget of individuals is complex challenge.<br /><br /><b>Cheap vs Quality Internet connections</b><br /><br />For a hosting provider to deliver a good service they need to operate a network that is fast and free of congestion. Users tend to tolerate their own Internet connection slowing during peak usage periods and congestion and contention ratios on an ISP network is common. From a web hosting perspective however it is seldom tolerated. A slow link means a bad experience for every potential customer that finds the hosted application. Providing a quality service from a network perspective means:<br /><br /><ul><br /><li>Low latency Internet connectivity</li><br /><li>Internet connectivity that is always free of congestion (in normal operation)</li><br /><li>Good Internet connectivity to domestic peers - ie not routing bandwidth via international carriers</li><br /><li>Minimal outages</li><br /><li>Redundant network links.</li><br /><li>Constant monitoring for faults</li><br /><a href="http://gamingkida.com/game-servers.php" rel="nofollow">game servers</a></ul></div>

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