In the past decades, there have been large investments in information technology; in 1999, for example, the IT budget of Federal Express was reported to be US$ 1.4 billion
[3]. If companies are to make a return from their IT investments, the new systems must be utilized effectively. Unfortunately, countless systems are never used to their full potential; many simply remain “unexplored, rejected, or forgotten”
[45]. Understanding the determinants of system use is therefore a cornerstone of IS research
[21].