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    <title>Best content in Business Interaction Management | Diigo - Groups</title>
    <link>http://groups.diigo.com/group/business-interaction-management</link>
    <description>Best content in Business Interaction Management | Diigo - Groups</description>
    <pubDate>Sat, 17 Mar 2012 09:38:09 -0000</pubDate>
    <lastBuildDate>Sat, 17 Mar 2012 09:38:09 -0000</lastBuildDate>
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      <title>Collaboration as it is – Working together, alone – Part 7 | The Xpragmatic View</title>
      <link>http://www.xpragma.com/view193.php</link>
      <description>&lt;p&gt;&lt;strong&gt;Comments:&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Collaboration is the participation of independent actors in mutual interactions to deliver a specific result, either chosen or not. The so-called collaboration is the result of the interactions that occur, but collaboration is not the purpose. - &lt;small&gt;&lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/small&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Tags:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/collaboration&quot;&gt;collaboration&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/enterprise_2.0&quot;&gt;enterprise_2.0&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/BIM&quot;&gt;BIM&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/XPV&quot;&gt;XPV&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/learning&quot;&gt;learning&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;by:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/p&gt;</description>
      <pubDate>Sat, 17 Mar 2012 09:38:09 -0000</pubDate>
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      <title>Collaboration as it is – Working together, alone – Part 6 | The Xpragmatic View</title>
      <link>http://www.xpragma.com/view192.php</link>
      <description>&lt;p&gt;&lt;strong&gt;Comments:&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;More and better collaboration has always been the mantra of Enterprise 2.0. Is Enterprise 2.0 a game changer for collaboration? - &lt;small&gt;&lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/small&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Tags:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/collaboration&quot;&gt;collaboration&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/enterprise_2.0&quot;&gt;enterprise_2.0&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/BIM&quot;&gt;BIM&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/XPV&quot;&gt;XPV&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;by:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/p&gt;</description>
      <pubDate>Sat, 10 Mar 2012 08:15:50 -0000</pubDate>
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      <title>Collaboration as it is – Working together, alone – Part 5 | The Xpragmatic View</title>
      <link>http://www.xpragma.com/view191.php</link>
      <description>&lt;p&gt;&lt;strong&gt;Comments:&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Collaboration within the enterprise is difficult because most of the defence mechanisms that exist in normal social contexts cannot be deployed within the enterprise. - &lt;small&gt;&lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/small&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Tags:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/collaboration&quot;&gt;collaboration&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/enterprise_2.0&quot;&gt;enterprise_2.0&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/XPV&quot;&gt;XPV&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;by:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/p&gt;</description>
      <pubDate>Sat, 03 Mar 2012 10:29:37 -0000</pubDate>
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      <title>Collaboration as it is – Working together, alone – Part 4 | The Xpragmatic View</title>
      <link>http://www.xpragma.com/view190.php</link>
      <description>&lt;p&gt;&lt;strong&gt;Comments:&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Words are an extremely poor representation of our reality and it only gets worse when we write them down, especially in PowerPoint. - &lt;small&gt;&lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/small&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Tags:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/collaboration&quot;&gt;collaboration&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/enterprise_2.0&quot;&gt;enterprise_2.0&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/BIM&quot;&gt;BIM&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/XPV&quot;&gt;XPV&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;by:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/p&gt;</description>
      <pubDate>Sat, 25 Feb 2012 09:45:16 -0000</pubDate>
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      <title>Collaboration as it is – Working together, alone – Part 3 | The Xpragmatic View</title>
      <link>http://www.xpragma.com/view189.php</link>
      <description>&lt;p&gt;&lt;strong&gt;Comments:&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;We have looked at how companies collaborate, so now let's move on to individuals. - &lt;small&gt;&lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/small&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Tags:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/collaboration&quot;&gt;collaboration&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/web_2.0&quot;&gt;web_2.0&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/XPV&quot;&gt;XPV&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;by:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/p&gt;</description>
      <pubDate>Sat, 18 Feb 2012 10:27:01 -0000</pubDate>
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      <title>Collaboration as it is – Working together, alone – Part 2 | The Xpragmatic View</title>
      <link>http://www.xpragma.com/view188.php</link>
      <description>&lt;p&gt;&lt;strong&gt;Comments:&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;The basic premise of collaboration is simple: working together to achieve a common goal. However, can it be done without consequences? - &lt;small&gt;&lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/small&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Tags:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/BIM&quot;&gt;BIM&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/collaboration&quot;&gt;collaboration&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/XPV&quot;&gt;XPV&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;by:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/p&gt;</description>
      <pubDate>Sat, 11 Feb 2012 11:35:24 -0000</pubDate>
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      <title>Collaboration as it is – Working together, alone – Part 1 | The Xpragmatic View</title>
      <link>http://www.xpragma.com/view187.php</link>
      <description>&lt;p&gt;&lt;strong&gt;Comments:&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;&quot;Like most things in life, collaboration is a simple thing. However, we humans have tendency not to think too much about simple things and then, they seem to become complex, since they rarely work out as planned. This paper is an exercise in simple thinking about simple things so that we might understand what makes them really work.&quot; - &lt;small&gt;&lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/small&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Tags:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/collaboration&quot;&gt;collaboration&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/BIM&quot;&gt;BIM&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/XPV&quot;&gt;XPV&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;by:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/p&gt;</description>
      <pubDate>Sat, 04 Feb 2012 11:00:09 -0000</pubDate>
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      <title>Deciding together, alone | The Xpragmatic View</title>
      <link>http://www.xpragma.com/view186.php</link>
      <description>&lt;p&gt;&lt;strong&gt;Comments:&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;In this complex world we live in, most decisions require the involvement of multiple individuals. However, we must be aware of the fact that decisions are never made by a group, but always by individuals. - &lt;small&gt;&lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/small&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Tags:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/collaboration&quot;&gt;collaboration&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/BIM&quot;&gt;BIM&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/XPV&quot;&gt;XPV&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;by:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/p&gt;</description>
      <pubDate>Sat, 21 Jan 2012 15:35:34 -0000</pubDate>
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      <title>The Surprising Benefits of Solitude - Andrew McAfee - Harvard Business Review</title>
      <link>http://blogs.hbr.org/hbr/mcafee/2012/01/the-surprising-benefits-of-sol.html</link>
      <description>&lt;p&gt;&lt;strong&gt;Tags:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/Andrew_McAfee&quot;&gt;Andrew_McAfee&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/collaboration&quot;&gt;collaboration&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;by:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/p&gt;</description>
      <pubDate>Fri, 20 Jan 2012 17:11:50 -0000</pubDate>
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      <title>Collaboration is not a remedy, it is an outcome | The Xpragmatic View</title>
      <link>http://www.xpragma.com/view185.php</link>
      <description>&lt;p&gt;&lt;strong&gt;Comments:&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;&quot;In this on-going collaboration debate, too many people view collaboration as a solution to a problem. It is not. Collaboration is the behaviour that emerges in contexts that invite for collaboration.&quot; - &lt;small&gt;&lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/small&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Tags:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/collaboration&quot;&gt;collaboration&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/enterprise_2.0&quot;&gt;enterprise_2.0&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/social_business&quot;&gt;social_business&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/XPV&quot;&gt;XPV&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;by:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/p&gt;</description>
      <pubDate>Sat, 17 Dec 2011 10:58:11 -0000</pubDate>
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      <title>The dawn of the real Enterprise 2.0 | The Xpragmatic View</title>
      <link>http://www.xpragma.com/view182.php</link>
      <description>&lt;p&gt;&lt;strong&gt;Comments:&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Not large corporations, but networks of small companies and individuals will be the future drivers for innovation and prosperity. A policy paper of The Lisbon Council. - &lt;small&gt;&lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/small&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Tags:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/organisational_change&quot;&gt;organisational_change&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/future_of_work&quot;&gt;future_of_work&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/enterprise_2.0&quot;&gt;enterprise_2.0&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/XPV&quot;&gt;XPV&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;by:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/p&gt;</description>
      <pubDate>Sat, 15 Oct 2011 08:44:33 -0000</pubDate>
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      <title>The case for integrated disconnectedness | The Xpragmatic View</title>
      <link>http://www.xpragma.com/view181.php</link>
      <description>&lt;p&gt;&lt;strong&gt;Comments:&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;The potential of Enterprise 2.0 is real, but it has to be looked for in the spaces where it really can excel. One of these spaces is business-to-business interoperability. - &lt;small&gt;&lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/small&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Tags:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/XPV&quot;&gt;XPV&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/BIM&quot;&gt;BIM&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/enterprise_2.0&quot;&gt;enterprise_2.0&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;by:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/p&gt;</description>
      <pubDate>Sat, 08 Oct 2011 10:46:03 -0000</pubDate>
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      <title>Collaboration Is Misunderstood and Overused - Andrew Campbell - Harvard Business Review</title>
      <link>http://blogs.hbr.org/cs/2011/09/collaboration_is_misunderstood.html?utm_source=feedburner&amp;utm_medium=feed&amp;utm_campaign=Feed%3A+harvardbusiness+%28HBR.org%29</link>
      <description>&lt;p&gt;&lt;strong&gt;Tags:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/collaboration&quot;&gt;collaboration&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/BIM&quot;&gt;BIM&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;by:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/p&gt;</description>
      <pubDate>Thu, 01 Sep 2011 16:01:15 -0000</pubDate>
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      <title>How large professional service firms are shifting to networked services and open innovation | Trends in the Living Networks</title>
      <link>http://rossdawsonblog.com/weblog/archives/2011/07/how-large-professional-service-firms-are-shifting-to-networked-services-and-open-innovation.html</link>
      <description>&lt;p&gt;&lt;strong&gt;Tags:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/Ross_Dawson&quot;&gt;Ross_Dawson&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/BIM&quot;&gt;BIM&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/organisational_change&quot;&gt;organisational_change&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;by:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/p&gt;</description>
      <pubDate>Tue, 26 Jul 2011 16:26:26 -0000</pubDate>
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      <title>The Holy Grail of Knowledge Management: capturing meaning | The Xpragmatic View</title>
      <link>http://www.xpragma.com/view178.php</link>
      <description>&lt;p&gt;&lt;strong&gt;Comments:&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;&quot;Especially we, people with an IT-background, live too much with the illusion that we can capture our reality in bits. Unfortunately, what we are capturing is only a poor representation of a far deeper and far more complex reality.&quot; - &lt;small&gt;&lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/small&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Tags:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/XPV&quot;&gt;XPV&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/knowledge_management&quot;&gt;knowledge_management&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/enterprise_2.0&quot;&gt;enterprise_2.0&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;by:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/p&gt;</description>
      <pubDate>Sun, 10 Jul 2011 16:08:53 -0000</pubDate>
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      <title>Why trust is not the key metric for collaboration | The Xpragmatic View</title>
      <link>http://www.xpragma.com/view177.php</link>
      <description>&lt;p&gt;&lt;strong&gt;Comments:&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;&quot;In the context of social business, too much of the thinking is focused on creating homogeneity, a level playing field for all participants. Instead, it should embrace diversity and complexity.&quot; - &lt;small&gt;&lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/small&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Tags:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/trust&quot;&gt;trust&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/collaboration&quot;&gt;collaboration&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/social_business&quot;&gt;social_business&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/XPV&quot;&gt;XPV&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;by:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/p&gt;</description>
      <pubDate>Wed, 06 Jul 2011 13:35:18 -0000</pubDate>
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    <item>
      <title>Customer-centricity Begins with Creating a Culture of Change | Social Media Today</title>
      <link>http://socialmediatoday.com/briansolis/299795/customer-centricity-begins-creating-culture-change?utm_source=feedburner&amp;utm_medium=feed&amp;utm_campaign=Social+Media+Today+%28all+posts%29</link>
      <description>&lt;p&gt;&lt;strong&gt;Comments:&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Customer-centricity or getting closer to customers is often the focus of many executive meetings I attend these days. The question always arises, “how can we use new media to get closer to customers?” The answer is not, develop a social media strategy to start engaging with customers. The answer is, change. - &lt;small&gt;&lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/small&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Tags:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/Brian_Solis&quot;&gt;Brian_Solis&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/customer_centricity&quot;&gt;customer_centricity&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/social_media&quot;&gt;social_media&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;by:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/p&gt;</description>
      <pubDate>Sat, 28 May 2011 09:32:23 -0000</pubDate>
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    <item>
      <title>Seth's Blog: Economies of small</title>
      <link>http://sethgodin.typepad.com/seths_blog/2011/04/economies-of-smal.html</link>
      <description>&lt;p&gt;&lt;strong&gt;Comments:&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Economies of scale are well understood. Bigger factories are more efficient, bigger distribution networks are more efficient, bigger ad campaigns can be more efficient. It's often hard to defeat a major competitor, particularly if the market is looking for security and the status quo.&lt;br /&gt;But what about the economies of small? Is being bigger an intrinsic benefit in and of itself? - &lt;small&gt;&lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/small&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Tags:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/Seth_Godin&quot;&gt;Seth_Godin&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/smallness&quot;&gt;smallness&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;by:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/p&gt;</description>
      <pubDate>Tue, 19 Apr 2011 16:19:27 -0000</pubDate>
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      <title>Case studies are what the name says: 'case' studies | The Xpragmatic View</title>
      <link>http://www.xpragma.com/view168.php</link>
      <description>&lt;p&gt;&lt;strong&gt;Comments:&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Case studies show us an example. It is up to us to judge upon the relevancy of the example for our own context. However, with Social Business this is becoming a lot harder. - &lt;small&gt;&lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/small&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Tags:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/social_business&quot;&gt;social_business&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/BIM&quot;&gt;BIM&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/XPV&quot;&gt;XPV&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;by:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/p&gt;</description>
      <pubDate>Mon, 31 Jan 2011 12:05:27 -0000</pubDate>
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      <title>Where Have All the Process Owners Gone? - Brad Power - The Conversation - Harvard Business Review</title>
      <link>http://blogs.hbr.org/cs/2011/01/where_have_all_the_process_own.html?utm_source=feedburner&amp;utm_medium=feed&amp;utm_campaign=Feed%3A+harvardbusiness+%28HBR.org%29</link>
      <description>&lt;p&gt;&lt;strong&gt;Tags:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/process_owner&quot;&gt;process_owner&lt;/a&gt;, &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/tag/BPM&quot;&gt;BPM&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;by:&lt;/strong&gt; &lt;a href=&quot;http://groups.diigo.com/group/business-interaction-management/content/user/marbuy&quot; title=&quot;View Marc Buyens's content in group&quot;&gt;Marc Buyens&lt;/a&gt;&lt;/p&gt;</description>
      <pubDate>Sat, 08 Jan 2011 08:39:15 -0000</pubDate>
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