Dealing With Criticism As An Internet Marketer<br /> - 0 views

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  #1 Minh Severinsen on 15 Jun 12

   

  You can have to most expensive and highest quality tools for doing anything, but if you are not competent with using them then your results will be substandard.
  
  It is not hard to give you many examples of this; self employment ideas is such an example because it is popular. There is also no surprise that any marketing method will produce widely different results.
  
  The mistake that is usually made happens when a person looks at the method and thinks all that is needed is to copy it or use it based on what they have read. People who have a lot of experience understand the need to have an open mind and pick up any little useful tidbits of knowledge.
  
  That is exactly why testing everything you do is so important because it is based on changing one aspect of your method and observing the results.
  
  The notion that an organization can be universally adored and loved is false. This is true both offline and on the web. It doesn't matter how good your organization is, you are always going to have to face naysayers. It is actually what you do when you find out about that criticism that matters. As an online based business owner you haven't got any face to face discussion to help contradict negative text about you so this is very true. These are the things you have to do.
  
  Reply to the criticism as fast as you are able to. You shouldn't underestimate how vital this is. You should not just let a bad critique sit somewhere and not respond to it. If the feedback was left in a public forum, leave an answer on the same thread thanking the person for his or her opinions. State that you will look into the matter and then ask for permission to contact the person privately. This demonstrates to people that your first concern is making the best product possible and that you don't react badly to feedback. This can help you earn a lot of respect.
  
  Actually take at least a few moments investigating the complaint and determining whether or not you need to do any kind of fixing. The differences between a troll and a real review are evident. It's not necessary to reply to "you suck." It is important, however, to take a look at things such as "the format is wonky" or "there is a 404 page where the about page should be." Take a look at everything and if something does indeed need to be changed or remedied, change or remedy it. This would prove that you truly do pay attention and will act when it's called for.
  
  All of your responses have to be personalized. If you opt to make a change or a fix, tell the one who published the complaint that you're making the changes they asked you to make. It is also good to put up a post or a reply in the discussion board that says, in essence, the same thing. That proves to everybody that you could take constructive criticism without getting angry. It shows that you make an effort to give people what they need. This is a good idea even if you don't make a change that a person asks for. Write you looked into the situation but have determined to leave things the way they are. Then simply tell them why you made this determination.
  
  Remember that, above all else, how you respond to critique is all about reputation management. If you just criticize someone for criticizing you, you appear foolish. If you dismiss peoples' criticism and try to insist that it is all good, you're going to look like you do not understand your own business all that well. Keep your ego under control. People are certainly not attacking you as a person (hopefully). They didn't have a gratifying experience with your product. This means that you have to improve the product so that they won't have a repeat of that same experience.
  
  The way you handle criticism tells people quite a lot about both you and the business you are running. Keep positive with it as best you could!

   

  <div class="cArrow"> </div><div class="cContentInner">You can have to most expensive and highest quality tools for doing anything, but if you are not competent with using them then your results will be substandard.<br /><br />It is not hard to give you many examples of this; <a rel="nofollow" href="http://markuslkavery.dmusic.net/journal/925470">self employment ideas</a> is such an example because it is popular. There is also no surprise that any marketing method will produce widely different results.<br /><br />The mistake that is usually made happens when a person looks at the method and thinks all that is needed is to copy it or use it based on what they have read. People who have a lot of experience understand the need to have an open mind and pick up any little useful tidbits of knowledge.<br /><br />That is exactly why testing everything you do is so important because it is based on changing one aspect of your method and observing the results.<br /><br />The notion that an organization can be universally adored and loved is false. This is true both offline and on the web. It doesn't matter how good your organization is, you are always going to have to face naysayers. It is actually what you do when you find out about that criticism that matters. As an online based business owner you haven't got any face to face discussion to help contradict negative text about you so this is very true. These are the things you have to do.<br /><br />Reply to the criticism as fast as you are able to. You shouldn't underestimate how vital this is. You should not just let a bad critique sit somewhere and not respond to it. If the feedback was left in a public forum, leave an answer on the same thread thanking the person for his or her opinions. State that you will look into the matter and then ask for permission to contact the person privately. This demonstrates to people that your first concern is making the best product possible and that you don't react badly to feedback. This can help you earn a lot of respect.<br /><br />Actually take at least a few moments investigating the complaint and determining whether or not you need to do any kind of fixing. The differences between a troll and a real review are evident. It's not necessary to reply to "you suck." It is important, however, to take a look at things such as "the format is wonky" or "there is a 404 page where the about page should be." Take a look at everything and if something does indeed need to be changed or remedied, change or remedy it. This would prove that you truly do pay attention and will act when it's called for.<br /><br />All of your responses have to be personalized. If you opt to make a change or a fix, tell the one who published the complaint that you're making the changes they asked you to make. It is also good to put up a post or a reply in the discussion board that says, in essence, the same thing. That proves to everybody that you could take constructive criticism without getting angry. It shows that you make an effort to give people what they need. This is a good idea even if you don't make a change that a person asks for. Write you looked into the situation but have determined to leave things the way they are. Then simply tell them why you made this determination.<br /><br />Remember that, above all else, how you respond to critique is all about reputation management. If you just criticize someone for criticizing you, you appear foolish. If you dismiss peoples' criticism and try to insist that it is all good, you're going to look like you do not understand your own business all that well. Keep your ego under control. People are certainly not attacking you as a person (hopefully). They didn't have a gratifying experience with your product. This means that you have to improve the product so that they won't have a repeat of that same experience.<br /><br />The way you handle criticism tells people quite a lot about both you and the business you are running. Keep positive with it as best you could!</div>

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