Dell Online (Case Study) - 0 views

A conclusion

Dell is simply a success story; it shows how one can gain market advantage simply by understanding what brings cost to customers. No an individual, even Michael Dell themself when he started, thought that people would enjoy customizing their PC orders and wait patiently as being the order makes its way back to their homes. Some studies discuss how people challenged the initial delivery estimates provided by Dell to check out if they were found.

The level of expansion Dell strived to obtain brought in problems much like any growing business. Nevertheless, by adapting techniques such as In-sourcing and mutual benefit partnerships it reduced its potential staff from 80, 000 to only 15, 000. Dell also was cognizant of factors that would stop its supply chain. For example, they maintained a multiple listing of shippers as not to have unexpected delays and organizational troubles. In addition, they understood the importance of developing their own enterprise systems in-house to manipulate all the variables and maintain their business processes.

This is among the most best case studies in the IT industry. I believe the amount of commitment Dell showed in the model he created is inspiring. On the content side, I believe more highlights to the internal infrastructure of Dell's network can have helped in building an understanding of how the supply chain actually worked. Did they use CRM modules, ERP, SCM, or a combination of all? How did Dell protected its information link using its suppliers, were all advisors mature enough when it arrived at Information systems?

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