Hello, I have a rather pressing problem with annotations that aren't actually missing but just not showing on the page.

I just finished annotating an online draft of a student paper with Diigo and meant to send it back to the student when I realized that only 100 of the over 200 highlights and sticky notes I'd added were actually showing on the page. In the page's entry on my bookmarks list, "All annotations" says there are indeed 216 annotations in total, and I can click through to get a list of those 216, but without the actual page there, many of those annotations will make no sense at all to the student. From the pattern of missing annotations on the actual page, it seems like only the most recent 100 annotations are showing. Is there a way to get them all to show, please? Is 100 the limit of the number of annotations that will show on any given page?

Thank you in advance for any help you can give, I really, really don't want to start re-adding over 200 comments to that paper in some other program...

Sincerely,

Nele

Hi Maggie,

Nope, still seeing only the latter half of the annotations on that page. Is there some kind of display limit that only allows 100 annotations to visibly appear on a page? Or only 100 annotations from one singe user, perhaps?

Thank you for your help,

Nele

FYI, the page with the missing annotations that I started this thread with in June is still showing only half of the annotations that are there -no change in the situation there. I agree wholeheartedly about the data loss. It's frustrating at the very least.

It would be very reassuring if someone from Diigo could actually confirm or deny whether there is some kind of limit on the number of annotations one can make on a page. Just like with the disappearance of full-text search in groups, I've repeatedly asked questions about this issue on the forum and in mail, but there's been no "official" answer. I absolutely want to continue using Diigo in a professional setting and find the new V4 a vast, vast improvement over the previous version, but it's not terribly confidence-inspiring when repeated queries about seemingly significant problems get no reaction at all.

Hello all, I can't seem to figure out how to do a full-text search of group items anymore. The "search in this group" box on the upper right searches tags, url, title, and annotations, but not full-text as it used to. Is there another way to full-text search of group items, or is the feature temporarily disabled for some reason?

Cheers,

Nele

Hello Graham,

I've checked a few snapshots pages for unfound bookmarks, and they seem perfectly in order. The snapshots show up and there are no messages suggesting an error anywhere.

I really get the impression that the full-text search in groups just isn't there. In fact, I just recalled that I mentioned the apparent disappearance of this feature a couple of months ago while the new Diigo was still in testing phase, either in mail or on the forum, but I never got a reply from anyone from Diigo. But since no announcement was ever made of full-text group search being shelved, I assume this feature is either temporarily disabled or this is a bug.

Thanks for the help,

Nele

Ah, http://groups.diigo.com/group/Diigo_HQ/content/957149 was a bit different. I was working with the old Diigo in that instance, and it seemed to be a temporary glitch.

In the new version of Diigo, the group bookmarks full-text search has never worked for me. On August 4, I mentioned in an e-mail to Maggie that I couldn't see the group bookmarks full-text search box in V4. I got no reply, but the search box did reappear when V4 went live, so I assumed the feature was back. However, so far I've never known it to search full-text, but only title, tags, url, and annotations.

I've been trying with bookmarks from this group, and so far not found a single one by searching for a word appearing in the cached versions of the items:
http://groups.diigo.com/group/lets_manga

Indeed, I'm talking about cached copies of group bookmarked pages (though full-text search should include topics as well really...)

I just noticed this, but apparently bookmark export has been exporting only a fraction of my bookmarks for a couple of months now. The zip containing the exported CSV file was 523kb in June, but only 16kb in August. It's 38kb now. The CSV file seems to contain only the most recent 402 bookmarks now.

Screenshot of the exports:
http://dl.getdropbox.com/u/419119/various/export.jpg

I tried exporting in Delicious format, resulting in a similar incomplete file. Anyone else ever had this problem?

(Any news on the group bookmark export feature mentioned here, btw?)
http://groups.diigo.com/group/Diigo_HQ/content/export-for-group-bookmarks-586056

Right, I deleted the bookmark with the strange highlight and tried exporting again. This time the export file contains 500 instead of 400 items. Strange. I'll check if I have any other botched highlights/annotations somewhere.

Follow-up: I tried exporting bookmarks several times the last few days, still with the same results as on October 1st: the export file containts only 500 items.

Is anyone from Diigo looking into this, by any chance?

FYI, the bird is the symbol of Japanese Studies at the Catholic University of Leuven, Belgium, and I cannot believe I never noticed that it resembles El Reg's vulture :D

Hi Graham, we seem to have posted at the same time -I'm having this problem too, including with some of my own groups, and I got no invitation or alert of any kind.

Okay!

http://groups.diigo.com/group/lets_manga using Firefox works for user nele_noppe (logged in), view in IE and Opera when not logged in seems normal as well.

We're using our groups in a classroom setting and this is extremely inconvenient (and alarming). When I go to the "My Groups" page, everything looks normal, but when I actually go to the groups, some have no bookmarks visible and the item count at the right of the page is 0. Clicking on the tags at the bottom right does give the list of bookmarks with the tag clicked, so the bookmarks are actually there. All the groups I own have this problem, and at least one of the groups that I'm a member of but do not own. Is this something in the group settings? I never changed any settings and can't for the life of me figure out what setting might cause my bookmarks not to be listed on the main group page.

One example where I see an empty group, whether logged in or not:
http://groups.diigo.com/group/lets_manga

Please help,

Nele


(By the way, I had to re-join the Diigo Community group for some reason as well.)

Hello, having a strange problem with the group bookmarks rss feed of this group:
http://groups.diigo.com/groups/japanesestudiesleuven

Items added by me show up in the group rss feed, but items added by user hc (the group owner) are nowhere to be seen in the feed. Is this related to group or personal settings? We've been comparing our settings, but haven't found any differences that seem even remotely related to the group rss feed. Thank you in advance for any tips/help.

Nele

Strange, we didn't see that one in the list yesterday (and we were looking for that exact item). And other items he entered are still invisible. I'll ask him to post another couple of things to see if it was some kind of temporary glitch.

Nele

Ah, we'll be testing the feed regardless, but that must have been it. Thank you for the help!

I twice got a message saying '500 internal server error' when trying to send a friend request to two different people today. Any ideas on what the problem might be here?

Thanks in advance,

Nele

A question about the 'visits' counter on a Diigo group's homepage. How exactly is the number of visits to a group calculated? Is this only the number of people who visit the group's homepage, or are people who end up on the group bookmarks page directly and bypass the homepage (e.g. by clicking on a group tag cloud displayed on an external website) counted as well? Does this number only include unique visitors, or is each visit from the same IP address counted separately? Does the number include only logged-in Diigo users or also external visitors?

Etc, etc. I'd be very grateful if anyone could clarify exactly where the number of visits comes from.

Sincerely,

Nele

Thank you!

Whenever I try to do full-text search from the search box to the right of any Groups bookmarks page, I get no results at all, even though I've verified that bookmarks containing the search terms have indeed been saved to the group. Is this some kind of glitch?

Thanks in advance for the help,

Nele

It works fine now, thank you!

> Having citation / zotero support will benefit some of our users, but it will also then become unnecessarily "too complicated" for other users. Best workaround is to have a separate pro account to support such needs. We need to assess how great the demand for such pro account to proceed.

In my case, a pro account (without ads) that has added citation support would be absolutely perfect. My colleagues and I decided on Diigo to build an academic knowledge base after considering pretty much every other service out there (including CiteULike and Zotero), because we wanted our stuff to be available, useful, and thoroughly searchable for anyone, and Diigo seemed best equipped for that. We felt that trumped the lack of citation management features. Getting the social features AND citations would be academic heaven on earth, nothing less.

But I also agree that Diigo already has a lot of features and the interface has become quite cluttered (certainly with the ads), so it's probably a good idea to let users opt out of the features they don't use with pro accounts or advanced options, as Francisco suggested. A cluttered interface is not very nice to look at and runs the risk of confusing new people, such as the non-Diigo users we direct towards our knowledge base. We've found ourselves making long blog posts to explain to those people how to best search the Diigo interface of our group, and they're still quite confused quite often.

> Also, what are some recommendations / good ways to reach out to librarians, scholars, etc. == > people who will really appreciate these features...

Adding citation management and then letting word of mouth do its job sounds best to me :) I would certainly make some additional noise about Diigo to colleagues/students/fellow bloggers/whoever I can corner if citation management became available.

Joel Liu wrote:
> Ok. As so many guys want it, we will look into the citation management feature.

That would be fantastic. It's about the only thing that Diigo still lacks, for me. We've been recommending Furl and similar bookmarking services to our students for years, with the citation features being a big plus. Using several bookmarking and citation services (Furl, LibraryThing, Zotero, Diigo etc) because they all have one feature that we really need but that the others lack is a huge hassle. We could switch to Diigo only if it can do academic citations. Keep up the good work!

march j wrote:
> > and yes, there will be a pro account option.
>
> count me in as interested :-)

Me too! I'm using Diigo in an academic setting, and the ads really don't fit in with that. I'm looking forward to the speedy introduction of pro accounts.